I ordered the new I phone on october 1st. The guy helping me out assured me it would come in by the…read more17th but I needed to be home to sign the package. I went to the store the day before expected delivery date to make sure it was coming in so I could call into work to sign my package and they tell me the phone is still in progress and now expected November 5th SMH !! I understand things happen, but to lie and be off by extra 3 weeks is bs ... A buddy of mine ordered from T mobile and revived his phone within a week and AT&T takes over a month and lies

Wonderful place, I love how fast they're at getting us in and out..I've read the complaints and…read morereally believe that it depends on the frame of mind you go in with...honestly.if it's not what I want I can say ,"ok." And not be demanding or anything like that...being open and receptive is something that I've seen the customer reps acknowledge and are open to.

He was super fast and really nice. Fixed my screen in 30 minutes. He also helped fix my husbands…read morePlayStation in the past. Give him your business.

3 things make this review positive. 1. Great Customer Service,2. Fast Service,3.Right Price. I…read morerecommend Jerry for your iPhone repair needs.

Spectrum service is the worst. This location has a bunch of representatives, but they still usually…read morehave a long wait. You can check-in at the front and your name is added to the list Many people are just returning equipment and they still take a long time. When you try to cancel, they try way too hard to keep you as a customer. The process is painstaking and their service is not worth it. Too many disconnections and buffering moments with spectrum. Never again.

The Spectrum Store is on 10th Street where it crosses Auburn (Wisconsin) Ave. just north of Sam's…read moreClub, and across 10th from First Community Bank. When you arrive, just inside the door, there is a screen where you check in as a walk-in, or to confirm a previously made appointment. I signed in and barely had time to look around to see the displays of cell phones, tablets and internet equipment when my name was called. I have had Spectrum Internet service for several years, and only recently began experiencing some connectivity issues. I explained what was happening, and they looked over our plan and equipment listed. They gave me a new router that works with our new modem, no charge, and sent out a technician to install it and ensure everything was working properly. The few times I have gone to the store, I have always been well taken care of and issues resolved. The employees have always been friendly, helpful, professional, and caring. The prices for their plans are reasonable. I am happy with their service.

Five at the store; not one was helpful. Horrible customer service! All on their phones very…read moredisengaged: came in with an issue, they automatically said they couldn't help so they connected me with someone on the phone? How does that work? Individual that connected me lacked active listening; he just pawned me off to be someone else's issue; was disinterested on what was going on and was on his phone the whole time! Worst experience from beginning to end! Ended services with Verizon! Best decision I made today! If I could I would give ZERO Stars.

Every time I have been, the workers have been incredible. I don't get the friendly, welcome vibe…read morewhen I walk in; but that changes once they start to interact with you.