We need a car service for about 20 people. Mr. C was professional, respectful, and accommodating…read more What a pleasant experience for my first time renting. Also, with all the places and spaces we put Mr. C through?? He did it all with a great attitude. You couldn't ask for more. His car was immaculate, has great air conditioning, and was comfortable. He has a microphone in it if you want to give a real tour and communicate. Also, he will let you link your music so you can bump whatever you like. We were unable to book him for another time but were so glad that we were finally able to. Thank you for your service. And I'll be referring more clients!

We used Big C's Charter service for our senior leadership trip with 20 high schoolers. This is my…read more3rd year planning this trip and this was the first time we have used Big C's and it was the BEST charter experience we have had. There were 20 high school seniors and 4 chaperones and we were picked up on time in a clean, beautiful bus, with wonderful service. We spent 10 hours going to different stops in LA and everything was perfect, including an ice chest of ice-cold water! We used them again on our trip to the airport a few days later and same experience. Communication was perfect from inquiry about pricing to contracting and during the trip. I booked with Big C because of the wonderful Yelp reviews and am so glad I did. They will definitely be our go-to charter anytime we are in Southern California. Thanks Clarence!

The tour was so much more than we expected. We are locals and didn't think there was anything new…read morewe could learn about our town but we were totally wrong. We experienced a new restaurant as well as learned so much history about the places we went to. We also made new friends with some of the other people taking the same tour which is always a benefit! Definitely recommend!

Palm Springs Old and new!…read more The MAGIC CART RIDE is such a fun activity for tourists and locals alike. I'm a long-time local, but I still have so much to see and learn. I work with many tourists who ask me about great activities and this is the top on my list. Donnie and Kathy (the tour guides) are so much fun- taking us through the history of Palm Springs, while pointing out the newer details about the area. History, culture, art, food, what more can we ask for? They kept us hydrated and filled with beverages, water, food and even a nifty gift bag. This tour is small and intimate, with only 6 guests, so everyone has a chance to ask questions and absorb! The tour includes several stops featuring cocktails, mocktails and food while you enjoy the experience. Some of our stops included several popular and my personal choices, Eight Four Nine and Crudo. We were treated to Crudo's pistachio lime cocktail - perfect beverage to feel relaxation at its finest! These may be on your tour, or there will be other wonderful places. Best to even take the tour again, in case you missed something! I don't want to give much more away so just trust me and make your reservation now. It's truly memorable and magical!

Took a trip with my 8th grade class to Sacramento. Juan was our driver and was fantastic. Got us…read morethere quickly and safely, had music going, put on a movie, and chatted with us during down time. Every time we asked him to get off and stop at a restroom, he stopped right away. Bus was awesome, clean, and had all of the amenities. Thank you Juan and Carreras Tours!

We used Carreras Tours for a 3-day Avid high school tour of 8 colleges throughout southern and…read morecentral California. The bus driver, Juan, was courteous, accommodating and helpful throughout the trip. I highly recommend Carreras Tours for any bussing needs.

1 Star - Very Disappointing Experience…read more We went on an adventure with Action Tours in Big Bear and decided to rent a GoPro from them for $49 (tax included) so we could record the whole experience. What they never told us was that the SD card only holds about 45 minutes of video... even though the tour lasts 3 hours. Because of that, the camera ran out of space before we even really started, and we didn't get to record the full experience at all. When I called afterward to explain the issue, the staff was extremely rude. They basically said, "You rented a GoPro to get a video, and you got a video," and refused to take any responsibility. They made it clear they don't do refunds, even though they never told us about the recording limit in the first place. Overall, the adventure itself is just okay -- you get what you pay for, nothing extra. But the unprofessional and rude staff completely ruined it for us. Definitely do NOT recommend renting the GoPro, and honestly the customer service alone makes it hard to recommend Action Tours at all.

We recently planned a family trip to Big Bear and booked a tour with Big Bear Zipline for a very…read morespecial celebration involving multiple family birthdays. Unfortunately, due to a mistake on our end when marking our calendar, we missed our original booking date. We absolutely acknowledged and took full responsibility for the error, and respectfully reached out to Big Bear Zipline to explain the situation and see what options were available to salvage the experience. As shown in the attached screenshots, we approached the situation kindly, respectfully, and understanding that businesses must balance policies with customer service. We shared that we were not asking for a free experience, but simply hoped for some understanding given the circumstances and the significant payment we had already made. Despite our efforts to find a middle ground, the business remained firm, reiterating that although they "have compassion," they would not accommodate further without additional payment. While we respected their right to enforce their policy, the interaction felt very transactional, and sadly did not reflect the spirit of hospitality we had hoped for when planning a meaningful family trip. We received one email when we purchased the tickets two months ago and one phone call 10 minutes before our scheduled reservation. In the end, it may have been a blessing in disguise. We explored other activities around Big Bear that felt incredibly welcoming, fun, and family-oriented -- experiences that created beautiful memories we will cherish for a lifetime. We share this review not out of anger, but to offer honest feedback: mistakes happen, and sometimes, a little flexibility and kindness could leave a much bigger, positive impact on families looking to create lasting memories.

We attended a 60th birthday party wine tour. Eddie was our host/driver! He was pleasant, helpful…read moreand welcomed us to have a great time. The van was fully decorated, and champagne served and music on. Our first stop Maurice Carie, Tasted wines, enjoyed a great live band, charcuterie, and a fabulous pastry,baked Brie. Eddie showed us the Barrel Room and shared some information about the barrels. Our next step was Lorimar winery, we enjoyed wine, live music, the outdoor patio was packed with people having a great time. The air was chilly, but they had heaters for comfort. They served a buffet meal which was quite delicious and generous! Our server at Lorimar made herself available for anything we needed. Eddie, our driver even fetched our sweaters when we needed them. This was event first class, fun, and no hassle. We all had a great time! The only challenge, which is typical at public events, long bathroom line for the women at Lorimar. This place was rockin' and with music and dancing!

Did this tour yesterday and when I tell you a time was HAD! Ray and his team were EVERYTHING!…read moreThe bus was decorated super cute. He had welcome champagne. Ray was Awesome. He made sure that we were taken care of at every stop. He took pictures and just made us feel special. I can't say enough about this tour. A must do and I will definitely be booking it again. Thank you Ray! You guys Rock!

I ordered and paid for an hour limo from Thousand Oaks to Malibu for up to 10 people. The cost was…read more$199.56. I received confirmation and my credit card was charged. I received a call from Tina 5 hours later letting me know that they cannot honor the price that I was quoted and confirmed online due to it being Prom season. I booked the limo for a 2pm pick up and a 3pm drop off, and that is a very busy time of day turns out. I was told I had two options...pay $299 for an hour of service or cancel and have the money refunded to my credit card. If you offer a quoting service online, you should honor it. If it screws up, you eat it and get it fixed before it happens again. That is good business. Why do they allow online quoting if it's inaccurate? You are setting yourself up for disappointing customers. Needless to say, this was a Mickey Mouse move and I thought it was tasteless enough to share. 2 UberXL SUVs for $115.00 will work just fine.

I was so disappointed to receive an email saying that there was a 6 hour minimum just a few weeks…read morebefore my prom night even though this is an hourly service?? Oh well, guess my money can go to another company. Don't use american limousine it was just upsetting to work with.

Wow - just WOW! Last Sunday (November 22, 2020) I finally got to check Rock Climbing off my bucket…read morelist, thanks to "Rock Climb Every Day" (yes, they are taking reservations during COVID and implementing all the necessary COVID protocols). Last year I successfully climbed to the top of Yosemite's Half Dome - without a doubt, it was one of the most memorable + accomplishment-filled outdoorsy adventures I've ever experienced. My first rock climbing adventure is definitely up there. In fact, my Half Dome adventure is what sparked my interest in Rock Climbing. By the way, if you're looking for an amazing Half Dome experience, I highly recommend REI Adventures and book with Scott - be sure to check out my 5-star "Half Dome Day Hike" Yelp review. Scott is an avid Rock Climber and he knows all the cool and underground rock climbing spots :) I've found that it's challenging to find people who love outdoorsy adventures like me. So, I usually end up doing these type of activities solo. I book directly through adventure companies to help ensure I have a safe, education and of course a FUN experience. Booking through "Rock Climb Every Day" couldn't have been more perfect from start to finish. In fact, I'm looking forward to booking another adventure with them. They cater to all levels of rock climbing from beginners to experienced. Most of all, they know how to make outdoor rock climbing easy and fun. They offer beginner rock climbing classes, rock climbing adventures, rappelling adventures, private instruction, family climbing packages, multi-day packages, parties + groups, climbing anchor class, sport climbing, trad climbing and much more! I consider myself a complete novice rock climber. Absolutely no experience - not even indoor climbing. Crazy, right? But I do consider myself athletic as I competed as a pro-Am Muay Thai fighter for almost a decade. Even with that kind of experience, I found the climb to challenging, scary, but most of all, FUN. Our instructor Jim was knowledgeable, timely, communicative and fun! Without his guidance, I don't think I could have made it to the top of the 5.7 climb. He was there every step (literally every inch) of the way. It was truly a "team" effort. We completed 6 climbs ranging from 5.4 to 5.7 (level of difficulty). There were a total of 4 people in our group. 2 had some indoor experience and the other 2 (including myself) had zero experience. And let me tell you - I'm scared to death of heights. Scared AF!!! But isn't it amazing how the BEST things that ever happen in LIFE are the ones we were resistant to get involved with because of fear?? Trust me, it's not easy but stop running away from fear, run towards it! If you don't take action now, you likely never will. Your fears will win + will continue to win until you break the pattern. Start saying YES to fear. The scarier something is, the more you need to do it. I couldn't have overcome my fear of rock climbing without the help + guidance of "Rock Climb Every Day." What are you scared of right now? Rock climbing? What are you telling yourself you can't have, not yet? Rock Climbing? What are you trying to "figure out first"? Rock Climbing? My advice. STOP thinking. STOP trying to figure it out. Say yes to fear; yes to uncertainty. Say YES to Rock Climbing. Overall, an amazing 5-star experience with Rock Climb Every Day. Book your adventure at https://rockclimbeveryday.com - maybe I'll see you on my next adventure? :)

Is this a bogus service? No one ever answers emails, messages, nor voice messages. Submitted…read morepayment for a class, but no confirmation receipt.

I really hate it when yelp deletes legitimate reviews because the business complains. I used them…read moreonce. They would not accept my check after telling me I would. We started late and it was made even later by having to get cash. One of our stops wasn't even open and the driver Chris would not add another stop to make up for it because 'we were behind schedule'. We were behind because of them. Sure, he knew a lot about beer, but that is all they got. It is why they get one star even in you could give zero.

Inland Empire Brewery Tours is the bomb. They are very knowledgeable about brewing and the local…read morebreweries. The tours are custom designed to your group, your needs and your time line. I can't wait for our next adventure.

It didn't work out to use them, but the person who answered was friendly, thorough, took her time…read moretalking with me, and was helpful!

I have absolutely nothing bad to say about Kim and her service: she was quick, she gave us updates…read moreon when she'd be coming, she was a great conversation, 10/10 absolutely use this service instead of Uber or anything like that for your needs up here. We will absolutely be using this service again.