Just got off the phone with the dumbest car salesman I've ever spoken to. Wasting my time. Can't even tell me the price of the car or if it has a sunroof. Waste of time to even inquire about vehicles through these jerk offs. read more

Lousy place to buy a car bad customer service nice till you buy a car . Stay away buyer beware

would give 0 stars trust me. tried to run my credit just to LOOK at a car with my own eyes. Save yourself the time and go somewhere else better. Dont bother even looking in their direction. There's much better dealerships who won't try to ruin your credit for absolutely no reason . The building also has a horrible smell. Smells like a bottle return mixed with onions and body odor. read more

Do not ever go here. They do not care about giving their customers quality cars. They only care about seeing how much money they can make off of people. They knowingly sold me a crappy car. The check engine light came on after I drove it off the lot. Whenever I called them about the light, they ignored my calls. I had to go back up to the dealership to confront them about it. Then they took the car and kept it in their shop for a month to replace O2 sensors and the catalytic converter. After I got the car back from them, the check engine light came back on. They forgot to replace the O2 sensors. Again, they ignored my calls. Since having this car, I've had to replace the starter, O2 sensors that they didn't replace, both front control arms, the drive shaft, and there's a transmission leak. It's been problem after problem. I'm tired of financing a car that does nothing but break down. read more

Bait and switch, completely rude. The owner named Tito or something like that was a total jerk. Gave us one price and said thats the out the door price. Then when we went to do paperwork there was another $2000 added on and denied ever saying a out the door price. Dude left us sitting there with another salesman in the middle of it all. read more

went here about a yr and a half ago pretty friendly but 7 months later started having issues with my car went back to try and talk to them they said the warranty was expired so they couldnt look at it and it was gonna be 300 for them to look at it i tried to trade in and they said i had to wait another yr before i could trade in and now my car is fucked because they werent good on their word not going here again read more

Worse place you could ever get a car from DO MOT GO HERE PLEASE I did not have enough info about buying cars when i went and boy ill never make a mistake like that again bc they took advantage of me damn i wish i didnt do this!! read more

First of all, don't believe this place is great because of all the 5 star reviews. When I first wrote my review here, it was pushed down my throat by the sales guy I worked with. Most of the reviews here are sales only. I was thankful that they gave me a car when my credit was bad, but the car was a lemon and their customer service is horrible! I got a 2008 Ford Escape from them with 120k miles. The car had some odd problems from the beginning, but nothing mechanical I thought at first. However 2 weeks into owning the car, my wife and I were on our way back from the airport in Chicago when the back wheel came falling off the car. LOOSE LUG NUTS. Luckily, I was able to keep control of the car throughout the process of pulling over and nobody got hurt. Rightway got a tow truck to pick the car up and we rode with him to the shop he was going to. From there, we were told that the car was going to be there for a while. That's fine, except we were stranded in Gary, Indiana, and everyone at Rightway wouldn't help us get home. Also, they wanted us to use our insurance to cover the cost of the repairs on the car! Mind you this wasn't an accident I caused. After my wife and I got a ride from a family member, we were finally home and I immediately started talking to the dealership. Their customer service was horrible. The manager was never there and they were talking about having me pay a portion of the damage. Finally after a week of back and forth talks I was able to speak to the manager. They agreed to fix the car for free, but we had to figure out our car situation until the car was fixed. Once fixed, we went to go get it only to find out they only fixed the mechanical part of the car. When the wheel came off, it messed up the panel above the wheel area. Needing the car for work, I decided to let it be and talk with Rightway later. The issue was never resolved as they would need the car for another week and i wouldn't be provided a temporary means of transportation. Then 6 weeks into owning it, the car's muffler fell out. The car had been getting louder lately, but we had no idea something like this would happen. Again, take it to the dealership, deal with their horrible service, and finally took it somewhere to get fixed. At this point I just wanted to give them this piece of crap back and go somewhere else to get a car. As time went on the car began getting louder yet again, and my wife and I knew what it was this time. Being fed up with all these issues and the way they had treated us, we were done. We let the car go and now we are worry free of that nightmare. Please stay away from them! Do yourself a favor and go somewhere else. read more

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My Daughter just went through these jokes of a car lot. They sold her a 2017 Malibu and a week later called her and told her the Bank backed out due to structural damage to the car. She is to return it and they are trying to put her in a bigger P.O. S. Mazda that she already knows is a junk vehicle that won't even stay in gear. They need to give her money back or get sued for trying to scam her. Ill get an attorney for her if that's the case. read more

I walked into Rightway and immediately felt welcomed. John helped me into a nice car, was honest and knowledgeable about the process, and worked with me and my credit to get me what I wanted. Thank you Rightway for helping me get my new car!!!! read more

My daughter purchased a car from Marty in Goshen, In. on Feb 28th. It was a 2015 Jeep Renegade. It was a lemon as they did not do the 5 or 7 star inspection correctly, the lug nuts were loose due to spacers on the tires that are "unsafe". They took the spacers off of the tires and now the tires are riding on the springs. It has been in the shop 5 times since she purchased it and today 9-11-2020 is the 6th time. It locked up on her in my driveway due to a bad transmission. The last item it would not start and did not recognize the FOB so we had to have it towed and they said there was nothing wrong with it. They did tell us they would buy it back from her BUT they did her as a new customer and she got denied because she already has a car loan on her credit. This vehicle is unsafe for my daughter and grandkids and RIGHTWAY will not make it right and put her in another vehicle. I would NOT recommend this company at all!!! Service sucks and the salesmen are just looking to sell a vehicle to get commission. At this point I will be hiring a lawyer to get my daughter in a decent car. Even if they did buy it back she would be out her $4,000 that she put as a down payment and they would not make that right either. There need to be a negative star review for places like this. read more

The 1st day I visited I met with Victor and he was friendly and helpful. I waited for his call Fri til 12 then I called him to check out his search for me as I was already approved. He tells me what he found n I set up a test drive . I get there he says he'll pull it up. 36 min go by he never says anything. I can hear a different guy saying my name then saying something about high mileage vehicles. I also hear him saying I'm not giving the customer a choice. After sitting for a lil over an hr I get up and say I had to go because my ride had plans. I ask to come back tomorrow. Some very rude arrogant pushing balding man comes out and starts trying to bully me into a van after I specifically said I absolutely did not want a van. He tells I'm just being picky n lecturing me because I'm refusing a van. I remind him I'm looking for something small and good on gas. I say no and thank them for all their help and say I'll try back tomorrow. I call today leave a message no response. I see it's getting close to 3 when they close and I call back and ask to speak to Victor I get put on hold. The same rude guy from yesterday gets on n is like yeah all I got is the van very smugly and I say ok thank u it would have been nice to know sooner so I could have started looking elsewhere n hang up. I now see then man is the manager. I definitely do not recommend them. O the reason I never test drove the original vehicle was because it wouldn't stay started! That was a 2015 Chevy Trax w 84k miles. I was approved for a 2018 same type same miles but the bank said they had it overpriced by over $5000. The car before the 2015 Victor tried to give me was a 2013 Chevy traverse w 101,629. N my payment and down-payment was the same for all of these. Howd I get from a 2018 Chevy Trax to a Chrysler town and country!? I've personally looked through the inventory on here and it's clear they're trying to get over. Especially after hearing the manager say he wasn't given me a choice!!!! He also tried to change my down payment from 500 to 1000 to 1500. Stay clear of this 1. I don't know about the rest but the manager of this one is a rude sneaky snake bully! read more