Ralph Gibbons could not deliver us what our contract dictates. We signed a contract for 2 entire bathroom remodels. After 2 1/2 months he finally got the showers/ bathtubs and surrounds done. But they were done poorly because Ralph didn't order the trim. The bathtub surround got trim that didn't match and the shower surround was left with a cut edge and poorly done silicone. It looks like a kid did it. After that, Ralph pretty much stopped communicating and his answer every time I tried to reach him, the answer was days later and "I am working on it ". Seems his contract workers didn't want to come outside of Oklahoma City and he didn't have very much control of them. After 4 months of broken promises, I went to OKC and picked up the vanities that he ordered. I paid him 1/2 up front and he never fulfilled the terms of the contract. I honestly feel like he didn't care at all that he left me hanging with one bathroom that is unusable and one that is 1/2 done. I now have to pay someone else to finish the job. So unless you live right in OKC and keep your eye on everything that is done, please don't hire this company. Even if he quotes you a lot less than someone else. You could end up very sorry as I am. read more