Ken came and fixed the shower handle very quickly. We were so happy he answered our call on Sat…read more so he could get us in on Monday. Others just left messages and would call Monday. We needed the shower fixes ASAP. And he was at our house Monday morning. Unlike others that called back to make an appointment. So very happy with him. Thank you again Ken Jacobs Plumbing.

I'm from the Madison area and was looking for a part for my water heater. Came up empty. I…read moreexpanded my search and a larger supplier (who did not have the part) said to give E&D a call. I talked with someone and left my information, part #, water heater model, etc. They called back within minutes to confirm they had my part (and just one of them). They held it for me and I drove down right away to pick it up. Upon picking it up, I was confused by the size of the box, so we opened it and, sure enough, the little part was in that big box - but it looked slightly different. She called "Dan" who explained how the WH models changed over the years, and the parts changed with it - and yes, it should work just fine. If not, they'd work with me to get it figured out. In short - they were right, and the part worked great. The customer service was exceptional - super nice people and very knowledgeable folks. Would totally recommend them.

I would give 0 stars. Their customer service is horrible. They had no problem charging me over…read more$1000 for an RO system less than 1 year ago. they were all nice and said call us when you want filters changed and what not. all the sudden it completely stopped sending water so we called for them to come out to service and change filters. called for 2 weeks and they kept trying to pass the call to someone else instead of just scheduling an appointment. Then on Tuesday they said someone would come out wednesday. That was a no call no show. I called again thursday and the lady tried saying it hasn't been 2 weeks. (It was). I would not recommend to anyone. I would be embarrassed if I was the owner. Buyer beware!!! call anyone else but them. You can see past reviews had basically the same issue. I normally like to support small businesses but this is one I will never call again.

They get two stars for being willing to come out right away and hydrojet a conduit. The problem…read morecame when the same conduit clogged again twelve days later on a Saturday. They said they could put me on the schedule for Monday, by which time the pond would have overflowed and destroyed our lower yard. Six hundred seventy five dollars and I'm back where I started, then they tell me I'm on my own. Do not recommend.

Bob and Jake showed up at exactly the time they said they would. The issues with our showers was…read morefixed almost immediately, and the gentlemen were professional and friendly all the way through the process. I wont be looking anywhere else for plumbing issues, and when my next plumbing project comes up, I don't need to look anywhere else for who's doing the job. They truly are the "Right Choice"!

Very helpful and friendly office staff while setting up an appointment. I have seen many of their…read moretrucks driving safely on the road.

Joe and Cody were easy to work with and did an amazing job moving our water heater. We are very…read morehappy with the service.

Noticed our floor drain in the basement needed some cleaning. Called James on Saturday and he got…read moreus in right away Monday morning. He was very kind, knowledgeable, and efficient. Very reasonable price for the service. Highly recommend!

Always happy with their job! Will always use them! Quick and great prices! Respond quick and…read morefriendly.

I have been using Plumbing Services for 47 years for my homes and rental properties. Geneva…read morePlumbing and Heating is the best of them all. I called Geneva Plumbing and Heating because I had a Porcher shower fixture, which is an uncommon brand and not made anymore. Nick came right out, was familiar with the brand and even though the parts are not made anymore was able to locate the parts and fix the problem. This was good news for us because if we had to change the fixture, we would have had to either re-tile the shower or re-paper the walls of the bathroom to get into the wall to replace the fixture. At the same time, the bill was fair and reasonable.

Please beware! Forced to contact Lake geneva Police department! filed letter of intent. Worst…read morecontactor ever encountered. Charged home owners $2500.00 for materials they didn't need. Contact Ed owner W3628 Mcdonald rd. lake Geneva over year later, no one ever showed up to perform work! Should be wake up call to others !

Incredibly easy to work with and great communicator. Dave responded very quickly to email…read moreexchanges and a price quote quickly turned into a next-day water heater replacement and water softener disconnection. Pricing was fair and everything was handled in under 2 hours. I will be referring Dave to friends and will engage him again for any other plumbing needs. Thank you!

I called several plumbers and was impressed with Dave's professionalism. He was able to directly…read moreanswer my questions regarding approximate time and cost of the job I wanted done. He even requested photos of the work area I wanted done. He was prompt, very efficient, and did a great job. I would highly recommend him!

"I recently had a shower and toilet installation by Precision Plumbing, and I couldn't be happier…read morewith the service! From start to finish, the team was professional, efficient, and attentive to every detail. They arrived on time, worked quickly, and made sure everything was set up perfectly. The installation was smooth, and the finished shower and toilet look amazing! They recommended the style/ model, and I loved it. The quality of the work is outstanding. I highly recommend Precision Plumbing for any plumbing needs--definitely five stars I'm not a professional, but I've added photos. It looks and works great."

I have used Precision Plumbing for several years. Why? They are dependable, efficient and…read morecompetent. Plus, we are always treated with respect and dignity. The pricing is fair and they follow through according to plan.