Ken and his team are absolutely the best experience I could have asked for. They did my floors and…read morebathroom 7-8 years ago and what a transformation. Tiles scrubbed, grout lines cleaned, stained and seals. Ken consistently comes to house and does an actual demo in his hands and knees and then the crew comes in and work diligently and professionally scrubbing and staining with great pride and hard work. We were on the fence to replace or cover with vinyl flooring and sanded at least $7,000. Keep up the great work. Every step in the process was communicated and performed as promised. Old school values and incredible results.

From the first call with Denise to the on site visit with Ken to the AMAZING crew (Matt and Lisa),…read morethis has been a wonderful experience. These days just showing up is enough, but with Groutsmith you not only get everyone showing up on time but they come with a commitment to impress you with their skills and abilities and their kindness and tremendous communication. Our job expanded the whole house and i have to share a quick picture of the impact of the kitchen which looks like after years we had gone with dark grout, nope just dirt and Matt and Lisa made magically disappear. We selected a bone grout to match our now clean tile and could not be happier with the results. Thanks again for your professionalism, responsiveness and care.

I was a little skeptical at first. But I gotta hand it to Jordan and his team. I let them do their…read morething without being up their ass and at the end of the day the floor was just as he told me it would be. Looking clean smooth and shiny. They refinished my 1950's Torazzo floor in 1 day. Didn't break anything and were respectful. He answered all my questions and delivered ok his promise. And at a price no one could beat.

My grout restoration is complete and I could not be happier. The previous grout was very dirty and…read moredark (almost black in some areas). Here is a picture of my light beige tile with the newly restored grout. Jordan and team were great. The job took about 8 hours total over 2 days, 2 bathrooms, kitchen, living room and hallway all restored.

Quality customer service from owner I was very satisfied…read more Prompt replies and professional work. I will use them again

I highly recommend Universal Tile for all of your tile and grout cleaning and grout color sealing…read moreneeds. I've used their services in the past and will absolutely continue to do so in the future. Daphne is a pleasure to work with, and Juan is an exceptional technician. He actually performed my original service with Universal 10 years ago! This time, he was joined by his partner Jonathan, who also did an outstanding job. They are extremely careful when moving furniture and truly meticulous with every detail. Customer satisfaction is clearly a top priority with Juan and Jonathan Cleaning and restoring your tile floors is far more cost-effective than replacing them, yet it leaves your home feeling brand new. Their pricing is honest, their service is professional, and they are prompt and reliable.

I couldn't be more pleased with the service I received from Glenn: he is super knowledgeable about…read moresurfaces, materials, chemicals, and all things floors and he took the time to advise/explain the best way to grout clean my ceramic tiled floors. He is professional and takes pride in his work and managed to bring back the original color of the tiles. My floors look so good, I'm honestly hesitant to walk on them! I highly recommend Glenn at Hard Surface Masters.

Glenn cleaned the tile floors in two bathrooms and a Florida room in our home. He did a great job…read more We are very pleased with his work. He is a professional. Easy to communicate with, shows up on time, and gets the work done in a timely manner. I would highly recommend his services.

I have used other companies before, but the quality of Bristols is the best by far. My tile and…read moregrout is over 20 years old and it looks AMAZING!! He is also a very polite young man. I am very happy with the results!

Very professional and fairly priced. Have you used this company twice already and they've done a…read moreterrific job both times.

Very professional and quick response time!!! Spoke with Craig - They are honest and transparent,…read morehighly recommend!!

Right on time!! Looked professional with matching shirts. Would have liked them to take a little…read morelonger with several passes. Whole time in the house was 47 minutes but the price was right. Overall I am satisfied.

Unfortunately, they try very hard, but fall way flat. Was promised a tile repair, which turned into…read morea tile replacement project. Took three tries and still did not complete the job. Price went up every time. When another coming was utilized after TGM, they advised this TGM knew nothing about tile installation, or grout. Their words, not mine. (their lead tech did the work by the way) Very polite, fast response time, and even refunded all of my money back. Just beware of constant price increases and faulty work.

The owner seems to be very nice when getting the money, but didn't even contact me after the job…read morewas done to see if I was happy with it some areas did not look right. did not come out as it was expected by the information given I rated it a maybe so that maybe somebody else can give it a chance they might get lucky.

Great service! on time, reasonably priced, and even moved all the furniture to get the hard to…read morereach spots. Definitely recommend.

Super grateful for their quick correspondence and affordable prices. With a pet and a toddler…read moreniece, our carpet got really stained. They came out and were extremely diligent in removing those deeply embedded stains. All 4 bedrooms were done in 2 hours and I'm very satisfied with the job they did

Highly recommend. Prompt and courteous. Very professional. Did a great job cleaning our carpets…read moreand tile. Very reasonable price. Highly recommend.

Jay cleaned my white tile floors perfectly. He was efficient, and very helpful with moving some…read morethings I could not. Will definitely use him again and suggest using this company !!!