They were very professional. I had my husband's cremation done here in 2024. They called me and…read morewere truly caring. I highly recommend.

This place was recommended to me and so glad it was. My son is one of the 2 men killed on I-59 late…read moreWednesday night. After contacting them and talking with several people there I was at such ease in this occasion. I decided to have my son creamated there and someone would get my son and have him brought to me in NC where we live. They were so accommodating to my request. And the sincerity they expressed and showed has been a blessing to me. I would definitely recommend their services to anyone in the area.

Met with Karen. Extremely nice but the prices quoted for a simple cremation with no visitation and…read moretransport of body from close area was $4000.00 + Found another established funeral home and the price was $825.00

If you have lost a loved one please read. This comes with a very saddened heart that I have to…read moreleave a review so poor, but it is worth it. I can't recommend AGAINST them enough. Picture this: you lost a loved one and your family spends hours creating monuments to decorate their grave, you spend money each month on refreshing flowers and buying memorabilia to honor your loved one.........all for you to find out that it is all in a DITCH trash pile? Southern Heritage, do better. Treat people better. Acknowledge that each piece of "items" in your ditch is something tied to each loved one's family. There's a long list of items that this funeral home also has ROYALLY screwed up on. This funeral home business doesn't care about your pocket or your loved one. See the comments for where they threw our items. No email warning saying that all items would be cleared from our grave. Please my photos as well where you can see the PILE my sweet sisters grave markers are in while we await her headstone that cost us thousands and thousands of dollars

Unfortunately, communication is not the best. Family passed away Dec 2024, incorrect, incomplete…read moremarker was placed without family consent. Check in as to why, no rhyme or reason, just confusion. Paid to have it completed correctly July (6months later) nothing. Now it has almost been a year and no response. I think it is sad that some folk alive or not (alive) seem to be put on the back burner as if life doesn't matter. They (Elmwood) are highly respected in the community, and we as a family put the care of our loved one in their hands, and they fumbled. Not happy and would not suggest communicating via phone or email and if in person speak with the man over the man. They do not collaborate very well as a team. Sad and simply distraught. This should be a time of rest, yet my family and I are trying to figure out the "why". No excuses, no exceptions, no more, I will get back with you (and don't). This is unacceptable!

Briefly: My brother and I had not visited my grandparents'…read more graves in 20 years. Even with a map and coordinates, we could not find the site. We received remarkable assistance from Don Olvey, who physically walked us to the gravesite. The gravesite and the whole cemetery is certainly well kept.

I felt I was in good hands from the moment I heard Lynn Cleghorn's voice on the phone. She did not…read moredisappoint. She guided us through every decision and step involved in planning the funeral and burial of our son. Her professionalism and her kind and caring manner are a perfect combination for the job that seems more of a vocation than a job. She was a blessing to us and an asset to the team at Johns- Ridout's Elmwood.

January, I received a call that my son had passed away. Needless to say, I was in a very poor state…read moreof mind but I had to go to make plans for the funeral. Since I had used John Ridouts on the Southside for my mom and dad, that's where I went again. I was greeted by the staff and treated very kindly. I was taken to a room and a gentleman named Keith came in. (Sorry I don't remember his last name). He explained everything to me and guided me every step of the way. Even after the funeral was over, Keith called me several times just to see how was doing. He truly cared about me and my feelings. I would highly recommend Ridouts, Southside to anyone that has to plan or pre plan a funeral. I myself have pre planned my funeral to help relieve my family of the stress of doing it at the last minute.

I attended a funeral here for a family friend and the staff were very accommodating and kind. The…read morevenue was clean and well organized, set up like a typical church. The Bushleon team stayed ready with tissues, obituaries, and fans to help everyone get settled comfortably. The service went smoothly and their team helped usher everyone out. It was an easy breezy experience organization wise which is great during such a sensitive time for a family.

Sadly, we had to use the services of Bushelon; this review is simply to thank them. My father…read morepassed abruptly and we had to make arrangements to honor him. Starting with Clifton, he was hands down professional and responsive. He made what was initially a hard process to handle, less stressful and for that we are grateful. The location accommodates everything (programs, cremation, chapel usage, and additional keepsakes to honor your loved ones). My father requested to use them and we cherished his request, so glad we did. Every staff member was friendly and offered to assist us. While I know this type of service is the last thing anyone would want to utilize, when considering planning the arrangements of your loved one, contact them. You won't regret your decision. Thank you again.

Dante Jelks is simply the BEST funeral director and funeral service in Birmingham Alabama. My…read moremother looked absolutely beautiful. The staff is courteous and professional. I highly recommend Dante Jelks for your funeral needs.

My Daughter in Law lost her devoted Father William so this was his request to have his people…read moreservice his family in this time. It's s new business in an old facility, large enough to handle two different viewings, has a small chapel. The family was pleased.

I'm proud to be given the option to visit a friend that has passed into the other side.read more

The staff is strange and didn't make you feel,welcome at all. Execpet for one named Jim I think?…read moreOther than him they were very impersonal and I know that they do this everyday but to me they need to act like every family member is important. Especially the live ones.

I have driven by this place many times, but fortunately, I had never had a reason to stop. A couple…read moredays ago, I had a reason to visit. I dropped in to pay my respects to a literal Birmingham legend. The funeral home workers were very sympathetic and gave directions on where to go. They had his visitation area set up nicely, with a picture presentation running. I hope I don't have to come back here any time soon, but this funeral home does a good job of helped those who are suffering from the loss of a loved one.

Unfortunately I was recently here due to the loss of a close friend's brother. Easy to find …read more Adequate parking. Friendly staff members and supportive during unfortunate circumstances. The facility is slightly dated but overall decent. Social distancing and masks are enforced.

They helped us handle a passing of a relative with dignity…read more The staff was very courteous- and walked me through the process smoothly. Thank you for the assistance at a sad time

Too busy, condescending and rude. Do not use this service. I just called for some information for a…read morefriend and the director treated me like I was bothering him.

Lack of Integrity due to not following the families request for a closed casket. When asked to…read moreclose it before the funeral they did nothing. It took me 15 minutes to get them to close the casket before my mom arrived and seen the unrecognizable person they presented. My family requested CLOSED CASKET, so you can imagine the pain I felt. The staff showed a lack of urgency to the families request. They turned my grief to anger... They almost ruined my sister's funeral due to a lack of compassion for my grieving family.

Integrity was the first place we called when my father died. His service was fine. The problem is…read moreit has been almost a month since he died and they have not submitted the death certificate. Every time we call to check on it, we get a different excuse for why it has not been completed. We paid for his service in cash upfront so there is no reason why this has not been completed. We cannot handle his affairs without the death certificate and their failure to submit this death certificate is costing us time and money. This is completely unacceptable.