I own a floral business that had a delivery at Jefferson Memorial yesterday. One of our drivers…read morecalled to let me know how extraordinarily helpful two staff members there were to her. This was a first for a driver to call with a huge compliment while at a delivery location. The staff involved were Rose and Jordan. It was added work on their part to assist. They could easily have said no but without hesitancy they helped our driver. Please keep in mind funeral homes have no financial incentive to assist anyone other than their clients. Rightly so, florists are expected to follow their rules and help make their job easier of dealing with their clients easier. So thank you Rose and Jordan for taking the interest, time and effort to save the day for our business and our client. Florists rarely get inquires to make referrals so their motivation was selfless.

I would give zero stars if possible. They are horrible people working here. They have no compassion…read moreAT ALL! You are nothing but dollar signs to them. They sit you at a table and sling a list of prices at you like you are a dog. It was like being in a used car salesman's office. The arrogance was ridiculous. Then they want to jack the price up and tell you that's a typo. I told them no it was in print and I wouldn't pay a dime more. Ended up having to have my daughter moved bc the vultures only cared for money so I was worried about them stealing her jewelry or looking for gold teeth. Then they run your loved ones over with machines because they are too sorry to hand dig the graves. We had to threaten to turn them into Montgomery to get them to stop using the road they made over our family plots. I wouldn't send a gerbil here. Go to Deerfoot Memorial. I think that's the correct name. Those folks are wonderful. Very, very kind and supportive. I wish I could have buried my child somewhere else but I couldn't afford it. She deserves so much better than being here. If I go back and the road is still there I will go to Montgomery bc I wouldn't doubt they lied to us again. This has been happening for 20 years. AVOID THIS PLACE AT ALL COST!

This funeral home is excellent! My friend Trey passed last week - God bless his soul. He was a…read moreHUGE Auburn fan. Everything was Auburn related at the funeral, the employees even wore blue and orange. Flowers were all blue and orange, even his video had the pick 6 miracle second. I was complimenting one of the employees on the funeral and they said they also offer any variety of themes, catering, and you could even have a band! That is what I call Celebrating a Life!! The choices are amazing! Bravo Ridout!

After my father passed away someone suggest Ridout's Trussville as a funeral home of choice. We…read morecontacted Ms. Jaynee and she did an absolutely fantastic job explaining to us all the options that were available for cremation, and after we made our decision she handled everything for us. In a time like this, it was most comforting not to have to be bothered with handling a lot of details so her help was beyond appreciated. Everything was handled professionally and sincerely as well. We were most pleased to have chosen them for assistance and would certainly highly recommend their services.

My mother and father are both buried here. I have had numerous problems with gravesite maintenance…read morein the gardens. First, my father's gravesite washed out during a heavy rain and nothing was done to sod or seed the area. Next a rodent dug under the stone and nothing was done until I called...from Virginia. Every time I gave called, they have fixed the situation, however, I would like to see a more proactive rather than reactive service from them. My mom died in November 2015. They did a great job with the service and burial, but by late March 2016 nothing had been done to her site. Her date of death had not been added and her site was still not seeded. The staff apologised, enumerated all their problems, and promised a quick fix and a phone call. I'll amend this when I hear back.

The condition of the mosoleum where my mother is law is interred is horrible. This is beyond…read moreabsolute neglect and gone to the point of "your check has cashed and we no longer care even if you see it."

My mothers funeral was beautiful on 6/27/26, but Joshua Williams behavior a month later with a…read morestill unresolved issue is insane. The fact that everything still isnt completed and his I dont care attitude needs to be addressed.

I felt I was in good hands from the moment I heard Lynn Cleghorn's voice on the phone. She did not…read moredisappoint. She guided us through every decision and step involved in planning the funeral and burial of our son. Her professionalism and her kind and caring manner are a perfect combination for the job that seems more of a vocation than a job. She was a blessing to us and an asset to the team at Johns- Ridout's Elmwood.

I have been working with Cynthia over the last year to find various loved ones in the cemetery. She…read moreis always quick to lend a hand and is always very helpful and knowledgeable. If she cannot find what I am looking for she will take the time to research the information and get back to me in a timely matter. The whole staff at Forest Hill is extremely compassionate and truly care about their customers!

I have to make clear this is not a review about the cemetery, but the staff. I came back to B'ham I…read moretried to contact my best friend and the one I wanted to spend the rest of my life with. I found out she passed away. I called cemeteries, I used grave finders, etc. After several unsuccessful and careless attempts, I called the Ridout's Forest Hill Cemetery and talked to Olivia. By experience, I was not expecting much of her. I was soooo wrong. Since she could not find the grave right away, she told me she was going to look for it, and I thought this was the end. After few minutes she texted me back as she said and left the message in my phone about the location. I went there and she showed me and drove me to the location. She was warm, friendly and kind in this awful time in my life. I am grateful for her help. Thank you Olivia for your kindness and greatness. You have no idea how amazing you were that day helping me.

We got the contact information for Cremation Services of East Alabama from the hospital our baby…read moregirl was born at in Anniston. She unfortunately was born stillborn and we were overwhelmed with emotion. Chris answered the phone promptly and took care of everything behind the scenes, putting us at ease. He was professional, caring, and generous with us during this difficult time. As we navigate through our grief, I can't help but be grateful for those who helped when we started this journey. Thank you to Chris and the team at Cremation Services of East Alabama.

We used Cremation Services of East Alabama after my mom passed away recently. The services were…read moreaffordable and the staff was very helpful in explaining the process for cremation. I was able to complete paperwork and pay online. They provide the option of picking up the ashes at their facility near Anniston or they can ship the ashes to you if that is preferred.

My Daughter in Law lost her devoted Father William so this was his request to have his people…read moreservice his family in this time. It's s new business in an old facility, large enough to handle two different viewings, has a small chapel. The family was pleased.

Dante Jelks is simply the BEST funeral director and funeral service in Birmingham Alabama. My…read moremother looked absolutely beautiful. The staff is courteous and professional. I highly recommend Dante Jelks for your funeral needs.