my company needed a specific hvac compressor hard to find freeman had some of them for less than…read morehalf contractor cost at supply house and available for shipment understood they were salvaged from manufacturer so no factory warranty, spoke with mark and rick who advised product had minor blemishes but they had established electrical/mechanical integrity. took a chance and ordered one. they went above and beyond to get it shipped out same day. it arrived exactly as described. changed oil and installed properly, started right up with no issues. very satisfied with this transaction. will be checking them out on future projects.

I love shopping here! They have everything a person needs or wants for remodeling or just fun stuff…read moreto buy! The staff are courteous and very helpful! I do a lot of my Christmas shopping here!

They don't always hve what I need when looking for obscure parts I can find at specialty hardware…read morestore, Ace or True Value. But for the regular stuff the prices are fair and the staff here always seem to be on the ball, hustling but not racing, they have time to help and they all seem happy to do so. Often many of them don't know anything about the how-to of things. Don't bother asking something like if this carrier bolt stronger than that one, which gague wire is right for a specifi project, or why a screw has a steeper twist and rotation. They don't seem to know. But they do want to help and they do know what they do have on hand most of the time. Occasionally we will come across someone who is passionate about the department they work in. I would give them four stars however they often mis the mark on services. Like having tiles installed, siding, or an applaince. The contractors are all subcontractors and not Lowe's employees. Sometimes this ties thier hands form doing a better job beacues they have to confomr to Lowe's rules. Other times the store struggles to get the dates right or offer services they don't even sell and you don't learn about it until no one shows up for a job and you have to chase them down. This has happened to us several times on projects often wasting days or weeks.

So I went to my Lowe's in Springdale and bought a refrigerator for a duplex of mine. After paying…read morefor it and scheduling a delivery for it the guy says it's coming from this Lowe's location. It was supposed to be delivered Sunday of course my place was the last stop. Well I get a email saying they were unable to deliver my fridge so they pushed me back until Tuesday. So when I called back to see why I've been pushed back another 2 days all I got was they didn't know why it wasn't delivered on the date I asked for. I don't understand the logistics on bringing my appliance from 45 miles away when I had bought it from my local store. Just doesn't make since. So the next time I need any appliances I'll make sure that it's not coming from this store.

So impressed with the sales person and the wide selection of flooring options. They had so many…read moremore styles than any place we'd been from Joplin to Tulsa, Ok! Plus a variety of remnants to choose from for small jobs. Just the place to go. Highly recommend and definitely will be back.

From the owner: Derailed Commodity is your local Flooring and Furniture Superstore!…read moreWe offer Premium Brands at Outlet Prices! We carry a large in-stock selection of quality carpet, vinyl, hardwood, laminate, ceramic, and area rugs. We also carry furniture, mattresses, cabinetry, countertops and showers/sinks. Visit our stores in Brazilton and Independence, KS and Joplin, Butler and Fayette, MO.

They had everything I needed! They really go out of their way to help you there. they programmed my…read morenew car key I purchased there and I had an issue with the old one and went back and they set that one up as well! Great staff!

I ordered some air filters a few weeks ago. I had called them twice to tell them I'll be in to pick…read morethem up. I went in tonight. They couldn't find them and when they did all 12 filters were not in the box when I asked what happened. The lady really told me that they took them out and destroyed the box I had to ask to get a sack because they were going to literally just hand them to me. I do not recommend this place at all. I will not be going back.

Worse customer service ever. They broke my rear window, refused to help. I had to demand…read morereimbursement. Never apologized and no compensation for lose of value in my truck or my time wasted to get it fixed. Manager never even contacted me.

Would give zero stars if I could. Pressured me into buying a weed eater that was a brand I didn't…read morewant. It failed completely after the second use , then the store took over a month to get it fixed and would not refund my money for it.

Faulty heavy equipment! I paid a damage waiver fee that should cover the cost of repairs. Used…read moretheir backhoe, bolt was broke prior to use, noticed it about 1.5 hours of using it. I took it back to get another backhoe, didn't get one. 5 weeks later he charged my card $488 for "damages". He said the total in repairs was $2000 for a broken bolt, that was a LIE! I asked for an itemized bill and he could not provide me with one because they did the repairs themselves, but later admitted there was no $2000 bill.