Awesome newly upgraded ER. Staff super supportive. From the moment I set foot i was treated…read moresuperbly. Special kudos to Dr. Mahmoud Eid. 5 stars. Also image technicians Jocelyn and Allison. 5 stars God our newly revamped Hospital.

They are always professional, courteous, they can only do so much at once and they are just…read morefollowing orders. It used to be much worse, but they are great and they are attentive ever since they became part of Hackensack. They take really good care of me and I hope I'm not jinxing it. The employees are great, especially in the nurses. They are compassionate.

Hackensack Palisades was not my first choice but the supervisor for the EMT's could not transfer to…read moreHackensack Hospital in Hackensack from Jersey city. It was understandable and considering it was a affiliate of The main Hackensack Hospital we went willingly. The staff is very nice. We received an excellent nurse who attended to my love one. She was compassionate, explained everything clearly and she was very busy while we were their but not slacking in caring for my love one. They took blood and the results came back quickly. The main doctor on staff was informative and through. However the dress code for doctors has has become to casual for my liking. When you can distinguish the doctor from a patient that's concerning. Our situation was not life threatening. I would come back for care but maybe not for an emergency. I currently have more confidence in Hackensack Hospital in Hackensack, NJ.

I'm not sure why you had to change a great system at Forest Healthcare in Paramus?? The staff and…read more are fabulous. If you to called the office in the past, you received a response from a live staff member within a reasonable amount of time. I have been in a patient well over 40 yearsmandNow,all of a sudden HMH decides to 'install' some kind of answering system, where one picks up the phone - asks questions , wastes time and attempts to connect you to a live person in the actual office.. Really?I was put on hold for over five minutes each time, only to be disconnected! One week of trying! Why can't you just Really care about your patients and get rid of this ridiculous innovation? I'm sure it's about money .. although you're surely rich enough-and not your concern about your clients.

I hurt my shoulder; I looked online, called to ensure I could be seen, completed online…read moreregistration in advance and paid for Uber there.... only to be immediately turned away by the front desk receptionist. She said they didn't have x-ray machines and shrugged me off when I asked if I could still see a doctor. Complete waste of time and money. Go elsewhere! UPDATE 2/1: Diagnosed by another clinic with sprained neck/shoulder and muscle spasms. I called (as requested below by the Manager) and they didn't even answer the phone.

There's wifi and parking. Registration at the front desk is quick. The waiting room is pretty big…read moreand is clean so all the ill folks don't need to be too close to eachother. There's a screen that shows you what number in line you are, but it doesn't seem to update itself as time goes on. It took everything from me to finally get here. I was sick, I couldn't keep my eyes open. All I can do was watch that screen until my name was called (which took way longer than it actually said it would). When you finally get in, you'll get about 2-3 real minutes from the doctor's time. For those of you who don't have insurance, this'll cost you $125. Update to my review:aides need to understand their assignments. That is to take vitals and ask the screening questions so doctors know what to expect. Please know, your jobs are NOT to ridicule, question, or assume our prognosis.

DO NOT GO HERE EVEN IF YOUR LIFE DEPENDS UP ON IT! THERE ARE OTHER PLACES IN THE AREA!…read more My friend was denied care today because the ignorant receptionist assumed that what was wrong with her, without even looking, was a dermatologist-related issue. Also, she has Epilepsy. My friend conveyed she did not feel well, but the "receptionist" didn't want to listen. All she cared about was trying to get insurance from my friend, and then when she did and saw she had Medicare, suddenly she changed her tune and said that there was no doctor available who could help her. The receptionist told her that it was not a walk-in clinic (excuse me)? Like, wth?? My friend almost fainted. She was denied care.

Around 1:45 today I went into the Emergimed, and asked if I could see a doctor about a specific…read moreissue I was having with a cut I had on my knee. Also, I felt faint. After waiting about five minutes, a girl came to the window. I did not get names, but I can give a general description - she is about 30, I told her I'd like to see a doctor regarding that issue and that I was not feeling well. She informed me there was no Dermatologist on site. I informed her this was not a dermatology-related issue, but apparently she didn't care. She didn't even look at my leg. I told her I was not feeling well, and that's probably from this infection I had on my leg that I wanted a doctor to look at. She just looked at me with the deer caught in the headlights. Please keep in mind I did not feel well, It hurt to stand, and she's just staring at me. I said I'd been there before I said "isn't this an urgent care", to which she replied "no, this is a private doctor's office". I am completely baffled, and she was not being facetious. She asked for ID, which I gave her, and told me I hadn't been there in over 3 years, and I had to fill out a form, which I did, and then when she asked for insurance, she had me email my Medicare card. This girl said "oh..you have Medicare?" I said yes. She paused, and said "I don''t know if we take Medicare, and I don't know if the doctor can see you!!" I know damn well they take Medicare! Finally, she said "let me seeeee if a doctor is available to help" (which is weird, whereas she just finished telling me they are not an urgent care place, as people are in the waiting room, and the name of the place is Emergimed). She said "I'm sorry, we can't help you". I grabbed my license and left. Basically I was denied care. So much for the HIPPA laws. Guess the HippO doesn't know HippA.

Exceeded expectations on all counts. Timely…read moreConcerned for my well being Ordered a prescription that was filled in 30 minutes

Woke up feeling lousy but went to work. Eventually felt the need to get a COVID test as I was…read moregetting worse. Went to the closest place which unfortunately was AFC urgent care in Little Falls, NJ. I completed the online registration, went to the facility and check in with a rather disinterested receptionist. A few minutes later, I received a call from the facility, asking me why I was there. I stated, COVID test, and then was asked what for? I stayed again a COVID test, and she asked again rather indignantly, what for? I said a COVID test and that I was sitting in the waiting area. She then rudely said, Well we take the COVID tests outside. Her rudeness and dismissive attitude made me so uncomfortable that I got up and said I will go elsewhere. DO YOURSELVES A FAVOR AND DON'T GO TO THIS AWFUL PLACE WITH AWFUL, UNCARING RECEPTIONISTS.

This is a bad and incredibly expensive service. It costs $8000 a year but its very hard to get an…read moreappointment, they often don't find a solution. You then get referred to very expensive procedures that are not actually necessary but which make them money. The you get charged co-pays for hundreds extra that no one ever mentioned. Its basically a scam service for international students. Avoid if you can.

Surely, surely, this cannot be the best system they can come up with. When scheduling an…read moreappointment on the website you have to be there 24 hours in advance of the appointment time ON THE DOT, which is not specified anywhere. That means if you try to schedule an appointment at 9:58, you will be told there are no available appointments. You have to push the button to see available appointments at exactly 10am for a 10am appointment the next day, not a minute earlier or later. This means everyone who wants an appointment is competing to be the first person to hit the buttons once the appointment finally shows up. Appointments are also every thirty minutes, which means if you don't get the appointment you want, you now have to dedicate a day to trying over and over every thirty minutes. If you try to get an appointment by calling, it's really a shot in the dark. You might get a receptionist in a good mood who will schedule you in for a same-day visit, or you might get one of the many, many rude receptionists who will talk to you like you're a misbehaving child and do their very best to let you know they don't care about you or your problems. It's a roll of the dice! Maybe 1/5 possible receptionists are actually there to help people out, so the odds are always against you. On the good side, the doctors are decent once you finally get in.

I was treated here but I couldn't get any results. On top of that, when I wanted to see the doctor…read morebecause my complaints continued, I couldn't even see the doctor again They said that you will not pay me anything, we will get it from your insurance and they sent a 3000 dollar bill. Now, unfortunately, I'm looking for a new doctor, I hope my leg burning sensations disappear as soon as possible, I can sleep comfortably, I hope a real doctor will treat me.

I'm writing this review due to the fact that as a first time new patient visiting this office my…read moreexperience with the staff was a negative one. The healthcare provider's staff were unprofessional and ignorant when it came to implementing strategy or taking the appropriate steps in checking me in as a new patient. For instance, when complying with the guidelines provided by the healthcare provider personnel the staff member refused to respect my choice for reading my temperature with the infrared thermometer on my wrist. They refused and told me if I wanted to have my temperature read on that body part I had to show proof of my COVID vaccination card, which I found to be ridiculous, especially when I walked in taking the appropriate precautions wearing my mask, not denying for my temperature to be read. I believe, in order for the healthcare provider's staff members to improve their patient experience, they need to improve their communication skills and limit adverse events where patients as myself are asked to leave the office when nothing wrong was done on my behalf, all because the staff is not educated on taking the proper steps when checking in patients. if the staff were educated they would know that when reading with an infrared thermometer, the temperature can be taken on either the forehead and wrist as long as that body part of the surface is clean and dry as well as making sure that the thermometer is used from the ideal distance, and not directly on the skin surface in order for the temperature to correctly be read. In addition, from observation no where in the office did a notice read that the patient needs to provide proof of a vaccine card, or that is mandated to read your temperature on the forehead area of the body.