Took a ring I bought here when every other store said sizing was impossible. They did an amazing…read morejob and it got perfectly. Not only was the craftsmanship really good but they were very friendly and happy to help anyway they could.

Neil and staff are phenomenal! They always provide amazing customer service whether it's sizing…read morerings, replacing watch batteries or answering questions while shopping. Plus, the pieces Neil has created are beautiful pieces of wearable art. By far better than any other jewelry store, especially the chain stores.

We highly recommend The Jewelry Vault. Neil and Jonas give wonderful customer service. Whether it…read moreis something simple like replacing a watch battery, or as complex as designing custom jewelry, they have always gone out of their way to be sure that we are happy with whatever we purchase. We feel like we always get great quality, low prices and tremendous service. We will continue to shop there whenever we need/want anything in jewelry.

My fiance and I came to Chris' jeweler workshop in early August for the weekend wedding ring…read moreexperience. Chris had invited Eric, a kind friend of his, to help us with the process. They were both incredibly helpful and let us do the majority of the work! I had the tri-color ring, comprised of 3 separately-made rings of 14K yellow, rose, and white gold, while my fiancé chose a much simpler single 14K white gold band. My fiancé was to make a total of 3 rings before they cut them back open and connected them in such a way that they, quite literally, ROLLED over each other when gliding onto my finger. He had so much fun perfecting his skills and getting three tries to get comfortable with the whole process! With almost 2x the extra work, it was very efficient to have Chris helping him with the tri-color ring, while Eric helped me make the thick white gold band. I have been in absolute awe by the beauty, yet simplicity, of the tri-ring, along with the elegance and thickness of the white gold band. They are beautifully crafted and polished. It's amazing to think that we started with 4 bars of gold and ended with polished, shining rings in about 8 hours. Chris and Eric were both super supportive and encouraging; They had a lot of patience and allowed us to carry out steps for as long or little as we wanted, while coming in when guidance or direction was needed (or when our fingers got too tired). The atmosphere was great, very calm, comfortable, and fun. We joked a lot and engaged in conversation. We were treated to a nice lunch at a local deli across the street and overall, felt like the flow of everything was great. We are very happy with our rings, especially since we now have photos and memories of making them together. A big thank you to both Chris and Eric!

A completely satisfying and enjoyable experience. I can't say enough nice things about Chris - we…read morehad a great time hanging out with him for the better part of a day, making our rings. He's great fun to talk to and has had a lifetime of interesting experiences. Chris is an excellent teacher! My fiancee and I had zero experience working with open flames, torches, metals, and whatnot but felt very comfortable in Chris's workshop. He walked us through each step and made us feel completely comfortable with what was happening. Chris took the time to talk to us and understand what it was we wanted - and we ended up with exactly that. It's crazy. We made each others' rings, and I'll think about that fun day every time I put my ring on. Highly, highly recommend.

A few months ago when my fiance and I got my ring back after getting it resized we immediately…read morenoticed issues with it. Two of the prongs were visibly shifted and the band had a deep scratch that had no been there before. This was obviously upsetting to even need to bring up, but my fiance did so very respectfully and graciously and we were met with hostility and defensiveness from Jean herself. I was appalled at the rudeness in The tone of her voice. My fiance and I have never had to get a ring resized before, we are new to this. Jean went on a rant to us about how she's been doing this "for forty years" and I just stood there wondering how she's gotten away with such awful customer service for that long. Jean did agree to take the ring back and fix the prongs and buff the band, although she denied that they were the ones that messed them up. After this encounter I learned that my fiancé and I are not the only ones who have had this kind of experience at Jeans Jewelers. TWO other couples I know have had similar experiences. One of them simply asked a worker at Jeans if they could copy down their diamond number for security reasons, and Jean rudely intervened and told them that if they thought their diamond was going to get stolen then they shouldn't hand it over. Good way to comfort Your clients! And my other friends had a bracelet resized and when it came back wrong and they brought it back, Jean was not happy to satisfy their needs. Look, I get that she has Been in the business for a long time, but that is no excuse for being hostile toward your customers. I will never recommend Jeans Jewelers to anyone. And I highly suggest you steer clear if you want a pain free process for your jewelry needs!

We were new to the area and needed some repair on our granddaughter's necklace. We were welcomed…read moreby Jean's staff, who did an excellent repair quickly. We have purchased gifts there since that time and have always been impressed with Jean' knowledge, selection, and excellent service. Great local business!

I consider myself a bit of a regular at Princess. As a watch geek, I have to have my watches…read moreserviced regularly, and Princess always does the job right. The staff is helpful, and the prices are fair. Anything from a basic battery or band adjustment, up to a full maintenance service, they got it covered. If it's outside what they can service, they're always up front about it, too. I'll keep coming back as long as their standard of service stays this good!

Thank you to all that have helped me over the years. My review is past due! I love how clean your…read morestore is, I love your customer service and attention you give. Your suggestions to repair my late mothers wedding ring was excellent and I am happy to be wearing it! I fully trust Princess Jewelry & tell everyone I know to stop by for their jewelry needs, repairs and even the specialty figurines they carry. 5 stars

I didn't know what to expect when I walked in the door. I guess this is a shop for buying…read more"spiritual" things. It seems old and dirty and overstocked to me. I think every nook and cranny is too full and every item should be picked up, carefully cleaned, and their display cleaned. I also found the confusing "rooms" difficult to navigate. Where is the doorway? Can I exit through a different doorway? I don't know, the whole thing needs to be remodeled, in my opinion. Wise Quaker of yore, George Fox, once said, "use it as long as you can." And I feel this place has been used, in its current state, as long as it can.

I took my son here as he wanted some Tarot cards and we had a lovely experience. The store is…read moreadorable and has tons of stuff and the staff are super helpful and kind. Definitely recommend for your spirituality needs! He's already asking to go back.

They're always polite, always friendly, always helpful and always accommodating. I can't recommend…read morethem enough and when I see a bad review about them I wonder what the problem was with the person leaving the review because it certainly is hard to believe it's this business they're fantastic. Highly recommended!

Great people and they do great work. Had to have a rope necklace fixed, and it was completed…read morequickly and perfectly. And most of all prices were very reasonable compared to other jewelry stores in the area.

Recently, I took a chain that was really important to me to be repaired. I had no issues, but the…read morechain came back inches longer. I'm not sure if they actually repaired the original chain or gave me a different one. I came back to show them how different it was and was verbally attacked by the male owner of the store. He was incredibly rude, even after I said I was willing to pay what I originally paid over again (which also simply isn't fair). He continued to attack me, accusing me that I switched out the chain and that Hugo Kohl would never do that. Do not take your jewelry here if you want good jewelry repair or you want to be treated like a normal human being! It's not worth it

I had a very negative experience when bringing a family necklace for repair. I was talked down to…read moreby the male employee and I was up charged for a simple repair. I will be taking my business somewhere else and I think you should too.

My fiancé and I had AQ Jewelers make my custom engagement ring. The whole process was super easy. I…read moreshowed Stephanie and Andrew what I wanted, they coordinated the pick up date with my fiancé, and sent us the CAD drawings for final approval. It's such a stunning ring, and it's exactly what I wanted! Stephanie is amazing at crafting beautiful and durable rings. I also bring my ring in for cleanings and tightening whenever I need, and there's no cost for that since I got the ring from AQ. My fiancé and I just went back to order our wedding bands. Highly recommend AQ Jewelers!!!

I trusted Stephanie with resizing several sentimental pieces of jewelry--three rings and a…read morebracelet, including a family heirloom that belonged to my great-grandfather. When I first met with her, I asked if it was even possible to make my great-grandfather's ring a few sizes smaller. I specifically asked whether resizing it would affect the stone or the integrity of the ring because it was an antique that had been in my family for years. I explained that I had waited a long time to have it resized because I wanted to make sure it was done correctly. Stephanie assured me it would be "not a problem." She told me to trust her and to read all of her good reviews. I told her that her reviews were the reason I chose her business. I also explained that I had never had jewelry resized before and asked several questions about the process. She told me that she needed to cut out the extra silver from the band in order to bend and make the rings smaller, then soldering them to melt the metal back together. I was excited to finally be able to wear these pieces, and she made me feel confident that they were in good hands. After examining everything I brought in, she told me the work would take about a week. I told her there was absolutely no rush because I wanted to make sure she had plenty of time to do the work carefully, so I actually left my jewelry with her for an additional week. She was pleasant at the beginning of our meeting but then became noticeably snappy, repeatedly reminding me that I would need to bring the yellow receipt to pick up my jewelry. That was understandable. When pickup day arrived, I called a few times. During my first call, she sounded busy and told me she wasn't finished working on my rings but that they would be done by closing time. She said she would call when everything was ready, and once again reminded me--rather abruptly--that I needed to bring the yellow receipt. As closing time got closer and I still hadn't heard from her, she finally called to say my order was ready for pickup and again reminded me to bring the yellow receipt. I assured her I hadn't forgotten. When I arrived, she informed me that one of my rings had not been resized to the size I requested because she "didn't have enough time." This was confusing since I had already given her an extra week beyond her original estimate. It made me wonder whether my order had simply been forgotten. She told me she had just finished working on it. I asked why she hadn't mentioned over the phone that one ring still needed more time. She admitted she should have told me and said she would take care of it. Unfortunately, the ring she needed to resize again was the one that had belonged to my great-grandfather--the same ring I had explained meant so much to me. Having to resize it a second time was very concerning because repeated heating and soldering can increase the risk to the stone and gradually thin the silver. I left the ring with her for additional MONTH. When I got it back, it was still too big, and the silver had been soldered and buffed so thin that I'm honestly afraid to wear it. If Stephanie wasn't confident that she could resize these pieces properly--especially a sentimental family heirloom--she should have been honest with me from the beginning. I would have appreciated her telling me the job was beyond her comfort level or expertise so I could have taken my jewelry to someone else. Or chosen not to have it done at all. Instead, she accepted the work, assured me there would be "no problem". Overall, I am not happy with any of the resizing work. The seams on the resized bands are not smooth or seamless, and the workmanship looks rushed rather than carefully finished. Stephanie asked whether I was happy with my rings, and I honestly told her I wasn't. She tried polishing them to make them look better, but they were still uneven and bumpy. Another issue that disappointed me was that I was never given the silver that had been cut from my rings during the resizing process. Since this was my first time ever having jewelry resized, I didn't know I should ask for those pieces, and they were never offered or returned to me. I later learned that many jewelers return the precious metal that is removed, so I was surprised to find out mine had been kept without any discussion. My great-grandfather's ring is now essentially unwearable for me, and I never received the silver that was removed from my rings. I trusted Stephanie with sentimental family heirlooms based on her reputation and reviews, and unfortunately, my experience was extremely disappointing. Her rates were extremely overpriced and were almost triple the amount other jewelers quoted but was willing to pay thinking the results would be exceptional base on the reviews.

I just think J&R Jewelers has the most unique selections for any taste. I love looking at their…read moreVintage and Estate sections.

I was raised being told if you can't say something nice don't say anything at all. I am so past…read morethat. Never in my life have I been treated so rudely. Not only did they not do what I asked but then they "fixed" it wrong, they kept the gold from screw back gold earrings any claimed it was filing's. I try to support local but don't spend your time or money being insulted.