I recently had Alexander's check out my mother's 20 yr old Pontiac Vibe which had a horrible sound…read morecoming from the brakes which her mechanic said could not be fixed. I wanted to ensure that the car was still road worthy for her safety, so I asked that Alexander Bros look it over and assess the brakes. They communicated with me all of what they found and what they needed to do and solved the problem in no time at all! Same day, in and out and at a really great value! It's important to me that a mechanic is honest and the team here was exactly that. Super helpful, responsive and thorough. I would absolutely return.

Been coming here for years. Work is reasonably priced. Never had an issue of them making…read moreunnecessary recommendations for repairs.

Fast & perfect service - love the proximity to coffee shop & downtown. So thorough, and kind with…read moremy kids (who wanted to take home alllll of the toy cars). Thank you!

I had used them several times with good results, but my last interaction with them was not good. I…read morebrought it in for an oil change, and it turned out another more significant repair was needed. They did the oil change, however the next repair also would've needed a complete oil change as well to complete the repair. Instead holding off the initial oil change for when the second job was completed, I ended up paying for two oil changes within a period of three days. It was sloppy work, to say the least... and possibly purposeful negligence. Either way, it should never have happened. Very disappointing.

Came here a couple months ago and what assisted by a gentleman named james, very welcoming and…read moreinformative, will definitely come back here!

Junior mechanic here, and I STRONGLY do NOT recommend this shop…read more For context, my girlfriend got a flat tire and had to be towed to the nearest repair shop because I wasn't available to fix it myself. Unfortunately, that happened to be this place. She was told the repair would be done first thing the next morning, yet a job that normally takes around 20 minutes wasn't completed until the afternoon. To make matters worse, they charged her roughly 50% more than the going rate for a simple tire repair. The most ridiculous part came afterward. They automatically sent a follow-up email telling her to return so they could "retorque the lug nuts & bolts." As someone who works on cars, this is one of the most absurd recommendations I've ever seen for a routine flat tire repair. Any competent technician torques the lug nuts correctly before the vehicle leaves the shop. Sending automated emails like this comes across as nothing more than an attempt to get customers back through the door for unnecessary service. Between the excessive wait time, inflated pricing, and questionable business practices, I have zero confidence in this shop. I strongly recommend taking your vehicle literally anywhere else.

I went in on a Saturday to get a quote and the guy told me he would call me back Monday. I…read morereceived a call Monday morning and I brought in the part I needed painted that morning. They were very quick and professional. I would definitely use them again.

Make sure you ask for an invoice for any OEM parts or any parts.. if 3rd party, shouldn't cost a…read morelot of money, if OEM parts, some dealers don't charge a restocking fee (depends on dealer) if you have an Asian vehicle (i.e. Toyota, Hyaundai, KIA, SUBARU, etc.) , labor and parts should not cost more than 200 or 300 out of pocket for a bumper, especially on a minor collision damage... takes about 20 mins. To remove bumper without any additional body work.. act very nice and cordial, but will give you a very big run around, lie to you that your insurance claim will cancel if you don't work with them, very pricey and expensive... highly DO NOT recommend, I've confirmed with some friends who work in the car industry that these prices and labor cost are through the roof-- Do not do any business !! You have been warned!!!

great spot they did great work sometimes i keep forgetting this spot for work to be doneread more

Started with these folks over 15 years ago. All was quite good, and I sent this shop over 25…read morereferrals that actively use(d) this shop. After a nasty encounter with a mechanic (slim w/long hair) called me an idiot and that I don't listen, I was taken aback. Keith nor Jamie were at the shop at the time. When they returned, I explained what had happened and they promised to address it. Needless to say, they NEVER did. Also, the mechanic who called me these things was completely wrong. Furthermore, the work had gotten quite sloppy over the years. They returned my car to me and the panel under the steering column dropped off in my lap while driving. Of course I took it right back. They repaired it but should have never occurred. There were other issues albeit minor over the years, but it all added up. Basically what they lost was my trust and that of the other people I'd referred to them. Jamie specifically texted me that he had the worst first quarter ever in this current year of 2020. Maybe the way his shop handles customers is part of the loss. Everything cannot be blamed on Covid-19! It appeared that on a recent estimate, price gouging was the new order of the day. I went to another shop here in Rockland, and the price was about $125 less! They've gotten sloppy and nasty. Avoid at ALL costs!!

First time customer at J & L after being referred by a friend of mine. I went in for an oil…read moreservice and to have them repair one of the rear doors which could not be opened from the inside. I was expecting either a big bill or them not being able to fix it and that I would have to take it to the BMW dealer. They not only fixed it, but Kristen at the front desk diagnosed the problem in 10 seconds by asking me if the child locks were on or off. I did not even know the car had child locks. LOL. Problem solved. Thank you Kristen and the rest of the folks at J & L.

"I had a disappointing experience with J&L Auto and Tire Center. Communication was poor -- I was…read morenot notified when my vehicle was ready for pickup and had to follow up myself. Additionally, I felt there was an attempt to delay or avoid completing my inspection unless additional repairs or modifications were agreed to first. This gave the impression of upselling rather than focusing on a straightforward inspection process. Overall, I was not satisfied with the service or transparency."

I bring all my cars here and have been a customer for three years now. J&M…read moredoes things right and has high integrity; I know all my repairs are done correctly. Staff has always been very accommodating and helpful. I would recommend this business.

Let me tell you a story about J&M Auto and it's proprietor, Jagdish Patel. My family and I were…read morereturning home after a long, hot weekend of kids soccer in the Philly area when my 2016 Jeep started overheating on the New York Thruway in Nanuet. It was late Sunday afternoon on a 95-degree day and we were 200 miles from home. I found a way to get my wife and two boys a ride home, and I checked into a local hotel while I figured out what to do with my broken car. In the morning, I was waiting at the shop when it opened at 8. This was a classic emergency situation -- I'm stranded far from home -- where a shop could have totally put me over a barrel and diagnosed all sorts of problems, and I'm sure many would have. Not J&M. They got my car in immediately, and had expertly diagnosed the problem (a failed radiator cooling fan) within an hour. Jay, who is as friendly as can be, explained the situation and said his local parts folks did not have a replacement unit. However, another distributor in New Jersey did have an OEM replacement and have it in Nanuet by 10:30 or 11. Jay's mechanic had to literally tear the entire front of my car apart to replace the bad fan. Jay texted me photos. Then they had the repair done by 1:30 p.m. The price was totally reasonable and what I would expect, and Jay even took pains to show me how much he paid for the part. This is a business you can trust, in my experience. My only regret is that Jay's shop is not located in my town because, if it were, he would be working on all my cars, all the time. I felt so lucky to be stranded in that place and to have found his little shop. Thank you, Jay!

Very pleased. Am originally from the West Coast and had a car back here that needed to be serviced…read morewhile I was in town. Unscheduled and without an notice, I brought it in. Even on a busy day, but knowing my circumstances, they got it up on the lift quickly, swapped out the break pads, did a quick diagnostic and got me back on the road. What everybody is saying here is the absolute truth....Angelo and his team were fantastic. It was a fair price for quick work and if the opportunity comes up again, I would 100% return to their shop.

You will not find a better and more honest quality shop. Angelo and Greg and Co.. are great guys…read moreand love what they do. I've been going here for number of years with a wide variety of vehicles; 97 Jeep Cherokee, 91 Volvo 240, 83 Mercedes 300D, 2011 Subaru Forester, 2013 mini cooper... nothing but solid work at fair prices. Highly recommended.

One of the best and most honest mechanics you'll find. Been bringing our cars here for over a…read moredecade, everything from European, Japanese, and American cars and SUVs. Even after an accident that multiple repair shops quoted above the insurance payout, Anthony was able to get it fixed under budget. 10/10 recommend for major repairs or even just general maintenance.

Never have I been to such an amazing place to get my car taken care of. I had to get my car looked…read moreat as it was having an oil leak. I spoke to Anthony and he was very kind and taking it early in the morning. He was very knowledgeable in everything that I had asked and told me everything that I needed to know right off the bat. The value of their service is exponential. I highly recommend bringing your car here so that Anthony can take a look.

Extremely happy with Eastern Tire! Very impressive, organized and friendly. The went over the top…read moreby removing the spare and installing the new tire and putting the spare tire back under my truck, which is a pain in the ass. You can't go wrong using Eastern Tire!

Great friendly service from Joseph who helped us that day. Was recommended so even though it is a…read moredrive from us, we kept our appt and got tires at a great price, with warranty and some tire service perks for the life of the tires. We got a call when everything was done. No tire alignment so had it done at another service center nearby. Card fee for credit/debit card use, not for Checks or cash. Can wait in the location but it's also walking distance from a Starbucks, or other eateries a bit further away which we opted for.