We rented from Rideaway to bike the Cape Cod Canal. Had no idea what we were getting into, and…read moremostly made the reservation to mix it up and get in some exercise, but it ended being a highlight of our vacation. The canal bike path is beautiful - peaceful, pristine, and not crowded. It was challenging for us to go the full 13 miles up and back (we aren't experienced cyclists so it took about 2 hours), but we only had to stop a couple times. The staff at Rideaway were very helpful at getting us onto the right size bikes and explaining the route - highly recommend!

What a wonderful experience for a great price! The marshes were beautiful and we also got to…read moreexperience the beaches. We saw a lot of birds, small crabs, and flounders. We went mid morning and it was very quiet and peaceful. It is a trip that everyone will like!

Should be called "Deliverance Bike Rental"…read more Went here to get a tuneup and the guy said "No tune ups today, too busy!" OK, then take down the "20 dollar tuneup!" sign out front tacked to the tree! Came the next day to rent and was told I need a bike rack to rent a bike. How many people have bike racks on their cars but don't have bikes?! I told him I was going to put it in a pickup and he agreed to rent a bike to me. I gave him my info and was just starting to secure the bike in the bed of the truck when this person came running out of the house yelling "No! No! Dad says no! Don't rent to them!" The guy said, "Sorry can't rent to you" We packed back up and left. Are you kidding? The entire process wasted 20 or so minutes. There are way better places to rent from. We ended going into Falmouth and rented from a very cool shop that was friendly and helpful and didn't have crazy attack dogs in undersized cages and odd people running out of the house shouting things. Don't go here. They crazy people.

We had an excellent experience here. First, my seat became loose during a ride. I had no tools. We…read morebrought it over and not only did Dave tighten the seat, he filled our bike tires with air. So, after the ride was finished later that day, we dropped the bikes off for the $19.99 tune up. They were ready the next day. What a nice guy - friendly and courteous. Couldn't have been nicer! I think the other reviewer forgets that this IS a business ... just as you can't drop your car off and get automatic tune-up, or stop in the doctor or attorney office and expect to be seen immediately. Also, I have always found that if you are friendly and courteous, most people are back to you. Sounds like the previous reviewer had an attitude.

Greg(g?) is the best! Knowledgeable, friendly and honest. And his prices will seal the deal for…read moreyour choice of a local e-bike guru!

Three word describes Greg and his business practices; Shady, liar, thief. The plug that connects my…read moreremote was fried. I walked in showed him the fried plug and the controller that wasn't working. He grabbed all the parts off the shelves showed them to me and said no problem it should be ready tomorrow. We'll a week goes buy and he couldn't get any remote to turn on and my existing controller was missing and their were no new parts except a green plug to the remote he said he replaced. I go to pick up my bike not only is their no controller on the bike not even my original that was their. He tells me I owe him 400 which was initial quote including parts that he didn't install he just stole mine. Anywho he says I owe him 400 in labor where I was originally quoted 100. Then when I question it he yells and tells me to keep the bike. I leave w a broken bike, parts missing and according to him 400 for me Trevor plug and labor total. I tell him that's ridiculous he gets mad says fine take the bike well call it even so I did. 4 hrs later around 730pm he texts me and says he's taking me to small claims court for 500 after he said the bike was all dry and let me leave with it. I text him a week later and ask him for my parts that he took off the bike and he acts like he didn't know what I'm taking about and says he's having me arrested if I show to her the parts he stole from me and a bike he never put back together. Can't wait for civil court. Guy's name is Greg and he's a scumbag

Horrible customer service. Posted business hours are not accurate. Seems like they don't want the…read morebusiness.

Brought my diamondback hybrid bike for a tuneup including a squeaky front shock and brake, and a…read morenoticeable click when peddling. My front brakes don't squeak anymore although my shocks still squeak, clicking with almost each pedal and my gears still occasionally grind when upshifting. A disappointing experience.

We were visiting a couple of old timers near The Cape when it was decided we'd bike the canal…read more Being a couple of out of towners we needed to rent bikes and they suggested we try Buzzards Bay Bikes. The entire process couldn't have been easier. I forget the nice soft spoken woman's name that helped us but I can tell you the shop dog's name is Tree. Just took a few minutes to sign the agreement and we were on our way. She pointed us in the right direction to cross the street and in about a minute we were at the bridge pedaling towards the ocean. Fantastic ride and returning the equipment was just as quick. Highly recommend to visitors looking for a little exercise and fresh air!

I stopped in with my EBike that had brakes partially working. They came out....unloaded my bike,…read moreAdjusted the brakes and fixed the issue at war- speed...loaded the bike back on my truck ....and charged me a minimal service fee. The staff there were so pleasant and knowledgeable and quick to address my concern. Highly recommend!

They made our Labor Day weekend rental happen and were great and proactive on communication…read moreincluding delivery!

Dropped my bike off for simple part replacement. No part in stock so they told they would order it…read moreand it should be complete in 3-4 days. No call from them so I called. Guy took forever to update but said the bike would take another couple days. A week later I called again. "We'll get back to you" No call. So 2 and a half weeks later I call and am told that the bike has been ready ( they never called me), and I can pick it up. No apology, no mention that they poorly communicated. I picked the bike up and they offered a discount, but I refused as it was never about $$. They are lousy communicators and don't seem to really care. But, they are busy, so good for them. I don't leave reviews much, and never bad ones, except this time.

Jim is a great guy, fair prices and does an excellent job fixing and tuning my bikes!read more

cyclevile did a great job fixing my granddaughters bent frame and installing a new derailleur. The…read morecost was very reasonable and came in below the estimate.

Great service at this shop! I drove up from Rhode Island to ride the Shining Sea path and found…read morethere was an issue with the disc brakes on my roadbike. I stopped in to Art's and was greeted by Trey, who was able to quickly address my issue and fix the bike. His accommodating me quickly allowed me to enjoy my ride workout having to wait for repairs. I'll certainly be

Excellent service. We take the bikes in every couple of years for tuneups. They're efficient and…read morefriendly and they always help me get the bikes back into the car.

Very easy to rent a bike, they explained everything well. We walked in, signed a waiver, got our…read morebikes which came with a helmet + bike locks. Upon returning it all we had to do was hand the bikes back and that's it, no issues. Within the four hours we were able to visit both Race Point and Herring Cove Beach, it was a nice ride.

Every summer my family reserves three bikes. The rental process is always easy, and each bike comes…read morewith a lock and a helmet. We ordered bikes with baskets as well so that we could keep our things in them as we rode through Provincetown. Not all bikes come with baskets so you'll have to ask for them there or ahead of time. The only thing that made the difference between four and five stars was the fact that my sister's bike basket wasn't fitting on the bike properly, and the bell didn't really work for her either. Other than that, the bikes rode smoothly, and we had a great time. They also had a cute dog at the bike shop that was friendly. If you're looking for a place to rent bikes, I recommend coming here.