I had to pick up a car at the airport and couldn't find many reviews of Peoria cab companies, so I…read moretook a chance (ok, I liked the name) and picked this one. Brian was our driver, and he was prompt, very nice and professional, and even pointed out some things I didn't know, and I grew up in Peoria. It was a very positive experience, and we will definitely call him again.

Haven't had the actual trip to the Peoria airport with them yet, but I have to say that my initial…read morecontact with Missy was really helpful! I will be in the Peoria area from June 30 thru July 10, but unfortunately my flight out is at 6AM on a Sunday morning! Based on the only other review here for River City Cab, I decided to call them and get a quote for the fare to the airport if they picked me up at 4AM..... I am calling from Pacific coast time zone, so my call to them was at 1:15AM their time on a Sunday/Monday (obviously not a great time to call and get a quote, but only time I had to do it!) Missy was friendly, professional, knew exactly where my pick up location was and was not hesitant to give me a very reasonable quote for the trip. I'm already impressed even before I get there!

The worst. Went to pickup a truck I rented for three days online. First guy couldn't find it…read more Second guy comes in twenty minutes later did eventually find it but I gave him my id and it was my expired one but I use it for when I go out. The guy thinks he is funny and is like you wanna know how you fix that and he scribbled all over the front of my id with sharpie. went to drop off truck and did so by the return time but they didn't bother checking it in until two and a half hours later and they charged my card for another day. Will not use them again.

This was the worst experience I've ever had. The driver stole my husband's wallet and all of his…read morecash and then lied and called the police saying he kicked his car so I am filing a report with the Better Business Bureau and also my attorney and the courts I have I have everything recorded on my camera, including photos and live views they completely robbed us soo sketchy never trust this company

Great party bus for our wedding. The driver was friendly and the bus was clean, can't get better…read morethan that. Price was more than I wanted to pay but not by much. Very pleased with Deluxe Limo!

They were all nice at first. Six months before the event, we booked them, signed the contract, and…read morepaid the deposit. Three weeks before the event, they notified us by mail that they were increasing their price and they expected us to pay them more. I called to tell them we had a signed contract, but they wouldn't listen. I told them I was only going to pay the amount that we agreed on according to the signed contract, and he told be he was canceling my reservation. I'm baffled that they would cancel a $200+ reservation because I wouldn't give them more money than the agreement. Needless to say, I'll never consider them or recommend them to anyone

Used them to travel from Decatur to St. Charles for work. The young female driver spent more time…read morein the oncoming traffic lane than her own. After multiple times off the road, we pulled into Litchfield and called for another ride. I will jot get into another ride with them

I recommend Baldwin Shuttle. During the height of the COVID-19 shutdown in Illinois, I needed to…read moretravel on a family emergency. One of the last legs of this journey was to get picked up near Decatur and taken to the Springfield, IL AMTRAK station. I reserved ahead of time about a week and arranged pick up time and destination. The car arrived at the appointed time and delivered me safely to my destination without any issue. I appreciated the ride and the service Baldwin Shuttle rendered. I would use them again. I would also add that they were sensitive to the COVID-19 situation and I felt completely safe.

Same owner as Peoria Limo, which is why I'm warning about this service as well... Made an automated…read morepoint to point reservation on their sister website and received confirmation of the booking via email. I called the phone number listed on the website to confirm, as well as sent a text to the text line. No answer. Only response I got was a new email from John (who I believe to be the only employee of the company), telling me it would actually be twice as much. I cancelled my credit card after reading the reviews on here, and thankfully I did, because after turning down the nearly doubled offer, John attempted to charge my card for the full amount. Super shady business practices, and given the other reviews, it looks like I'm not alone. Be warned.

If you ever wondered why Cab companies are going out of business, then look no further than Yellow…read moreChecker Cab! I used to have to be at work at 3 or 4 AM every day, and I would reserve my cabs for the night before, but the company didn't care about that and would ignore my calls or say I never made a reservation. The app they have is a joke and should never be in use, and the dispatchers act like they don't care about you or your trips. I rode with them for 4 years, and 70% of my trips were terrible. The only way I even got to work on time most of the time was by having a specific driver who actually made an effort. I now got promoted at work and make almost 4 times what I was making before. Had they treated me with a bit of respect and not have been rude almost every time they came to get me, I'd have kept using them and would have been a happy and loyal customer. Now I just Uber and tip my drivers as much as I can. Guess you shouldn't have said you don't have time to take some grocery worker to the store and that your driver have better things to do. Also, if anyone is wondering why this place is still in business, it's only because they pick up medical patients for morning trips and bill it to they're insurance. The drivers don't get paid for the trips for weeks or even months, and that's even if the company bothers to pay them since they control that flow of info. I hope this was informative. Don't ride with these scammers; they aren't worth your time, Uber's gonna put them out of business soon enough, they couldn't care less about the customers, the owners suck, and all of the drivers hate the company as well. Don't give these people your money; they view people that aren't medical patients as nothing more than low income peions because you can't afford a car and dared to try to get to work on time. If you still don't trust uber and just prefer cabs, then just pick Big Daddy Cabs. My brother used to ride with them, and from the 4 trips I've had, I was treated a lot better and given an honest estimate on if they could get me a ride and how soon it would take. The Peoria area doesn't need this cab company anymore; they don't serve the community and only want to line they're pockets with money from insurance companies.

Haven't been in a cab in years. Wife used to ride cabs in Pekin a lot and liked the drivers…read more Son and his wife ride cabs in Pekin yet and say the drivers are friendly, on time, and helpful unloading. As for the latest comments on Five Star........ Seems odd to me. Maybe you were too close but the driver was more dangerous to you, himself, and his passengers by his actions. Talking dirty and yelling is not professional. According to other posts this company needs to be checked out.

I am so disappointed in this company…read more We called to request a ride but did not have the exact address for our destination. This disorients five star like you wouldn't believe. Before the conversation was seemingly over, we heard absolutely nothing on the phone and assumed that we had been hung up on. So we arranged an alternative ride to our destination. On our way to our destination, we got a phone call that the taxi was outside our house. This is when we told them that we won't need the ride, because we didn't know that our ride had actually been booked. Again, we thought we had been hung up on. So we thought we would try again for our ride back from the destination. The same dispatcher picked up the phone and eventually deduced that it was the same people calling for a ride and very rudely insisted that he would not send a taxi to help us. He said he wouldn't send his drivers to chase us all over town when they cancel on services. We are not idiots, we are not difficult people. I called back today to either clear the air or file a complaint. I reviewed our side of the evening with this guy, who I believe is Tony, he walked me through the statistics of the likelihood of fulfilling all of the calls that the taxi service receives, gave me some advice for being an ideal customer, and took absolutely no responsibility for what occurred. Transportation services, hotels, restaurants, and entertainment businesses are many peoples first impression of our community, and I take that very seriously. This company needs to get out.

Elite has been the Greatest Cab company that We have had the pleasure of using&getting to know…read morequite well the going on 6yrs.now of Us living in the Peoria area. Tina,Her Son Tim,&His Wife are Amazing People & Truly make Their riders feel comfortable &Safe& Actually make sure that you arrive to your destination in a Safe&Timely manner vs.trying to basically make a$& taking routes out of the way like ALOT of the Other companies know They try doing just to charge Their riders as much as They possibly can&then treating riders like Shit. With ELITE You Don't ever have to worry about all that BS even Our 2 GrandSons that are 1&2yrs.old feel comfortable around Elite Cab drivers. Wed Definitely Always Recommend their company before any other in the area 100%

Had booked a car to get to the airport with another company in advance. They completely blew me…read moreoff- no communication. Tina at Elite saved the day!!! Great driving and personality!!!