1. Ridder Orthodontics

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Northlake, TX

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Ridder Orthodontics

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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2 years ago

Our 2 girls go here and Morgan is so patient and kind! Very smart as well in overall dental health.

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Duffy Dental Ranch - Pediatric Dentistry

Duffy Dental Ranch

3.4(7 reviews)
4.1 mi

Unfortunately, my review is lengthy, but I believe the details are important…read more My family has been patients at Duffy Dental for over five years. During that time, we have had a very positive experience. Dr. Duffy is excellent, and much of the office staff has always been friendly, professional, and welcoming. However, over the past several months, we have experienced repeated and frustrating issues with billing and insurance verification. Our insurance clearly covers dental sealants for children up to age 14. My children are 12 years old, yet on three separate occasions we were told at the time of the appointment that we would need to pay approximately $160 out of pocket for a service that should have been fully covered. Each time, we declined treatment and rescheduled after being reassured that the issue would be corrected. Unfortunately, no note was added to our account, and the same billing problem occurred at every appointment. This resulted in multiple unnecessary trips, missed school for my children, and time away from work for my husband or myself. After the third occurrence, my husband understandably expressed his frustration. When I later contacted the office manager, Theresa, to discuss the matter, she repeatedly interrupted me and would not allow me to explain the situation. More concerning, she accused my husband of yelling at a new employee and "throwing things around the office." This accusation is completely false. My husband was frustrated, as any customer would be after repeated scheduling errors and wasted time, but he did not behave in the manner described. Making such serious and unfounded accusations is unacceptable. I do sympathize with any new employee who may have felt overwhelmed, but the responsibility lies with management to properly verify insurance coverage and document account notes to prevent the same issue from happening repeatedly. It is extremely disappointing because we genuinely liked Dr. Duffy and several members of the staff. The office is clean, well-maintained, and Dr. Duffy provides excellent care. However, due to the repeated billing issues, poor communication, and false accusations made against my husband, we will be taking our business elsewhere. After more than five years as loyal patients, this is not how we expected to be treated. I cannot recommend Duffy Dental based on our recent experience. My advice to prospective patients is to verify your insurance benefits independently before any appointment and be prepared to question charges that should be covered.

We have always received the best care at Duffy Dental Ranch, and options to treatment were given…read moreinstead of a filling, Sdf was offered as an alternative, which I appreciated.

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Hubbard Orthodontics

Hubbard Orthodontics

5.0(11 reviews)
10.3 mi

1year update: I posted my pics- just a little more to go but it's been a great experience! Soooo…read moreworth it! I was so nervous about my visit, my last visit to the dentist was more than 10 years ago, that's how much I hated going! I'm so glad that I went- I have never had such a thorough and honest review of not only the health of my mouth, but my airway, my TMJ as well as invisalign. Dr. Brown and his staff are so warm and inviting, and they really cared about my concerns and guided me through the process. I knew what they were going to do before they did it- and nothing they did hurt! I was told from a prior orthodontist that I was not a candidate for invisalign and would need braces- which I'll tell you right now AIN'T HAPPENIN! Lol. So I just accepted the fact that I'll have crooked teeth the rest of my life. I can't tell you how happy I am to find out that I'm actually a great candidate for invisalign and that my oral health is actually pretty good. On top of that, it's affordable! Who'd of thought? I don't have dental insurance, but even without it I was able to do affordable monthly payments. I posted a picture of the 3-D scan of my teeth to a google review if you'd like to see it- I've never seen this before. I was expecting to have the gag-inducing goo to get a mold of my teeth- so that was awesome. I highly recommend this office! You can tell that everyone that works there is happy and has fun. I love how detailed and type-A Dr. Brown was about my teeth but cool enough to joke and put me at ease. I can see this being a great experience for kids too. I can't say enough about this place and I'm looking forward to my journey and my new smile to match this fabulous face! Check them out guys! You won't be sorry!

My college student had a broken retainer over Thanksgiving day and we called the following day to…read moresee if we could get her in for a repair. We left a voicemail and were contacted within the hour of our call and an appointment was made. Dr. Hubbard, who has purchased MB Orthodontics very recently, came and took care of my daughter's retainer. His care and willingness to show up the day after Thanksgiving was huge! I HIGHLY recommend this family man, who is new to our community for your orthodontic needs. A++ service!

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Ridder Orthodontics - orthodontists - Updated October 2026

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