Jackson Truck and Trailer is under new management. Mr. Randy and his team provided exceptional…read moreservice for my food trailer. The price he quoted me was accurate. They were forthright and straightforward. Easy, fast and a great value backed behind quality work. @matts_sandwiches will be returning for all of our trailer needs. God Bless.

They had ignored what I had asked them to do thinking that I didn't know any better and did what…read morethey wanted. The labor pricing was extremely high and took longer then it should have for a simple splicing of wire. After picking up my trailer later that day the lights went out again and they would not warranty their work and wanted to charge me again to due what I originally asked them to do. Horrible customer service from Management. Would not recommend to have trailer repairs done with this company.

If I can save one person from wasting time with this company by writing this review it will be…read moreworth it. My husband owns a small business, we bought a used box truck on July 24th at that time he spoke to David Lewis on the phone, he told Mr Lewis all the problems the truck had and David Lewis gave My husband a rough estimate of 1000$. He dropped the truck off on July 24th. My husband then spoke to Mr Lewis that Thursday, the 27th on the phone, David Lewis said he would email a quote that day. We need the box repaired on the truck and the sliding door. My husband never heard from any one and he emailed Mr Lewis on the 28th asking again about any repairs, still no response. At this point he is renting a uhaul while Jackson Truck and trailer Repair have the truck. My husband patiently waits to hear something from David Lewis as another week goes by. I am also my husbands secretary for our small business, so I jump on the phone on Aug 4th I finally get to speak to a man named Don. As I try to explain we still have not received a quote he argues with me calling me" lady ,lady lady I saw he faxed the estimate myself two weeks ago." I try to explain we don't have a fax as he very rudely cuts me off again saying" well then he emailed it I don't remember!!!" I try to say we haven't received an email and maybe he has the wrong email, at which point he cuts me off again , " miss, miss, lady.. the email would have got kicked back and it didn't." At this point I am trying to be super cool because we really need the truck, we have had to spend 300$ a week on a uhaul for our deliveries. I try to explain this as he insist on getting my name and number and will call me back. I do this and we do get an email a few hours later from Mr Lewis of an estimate. The estimate was dated Aug 3rd. -yesterday, not "two weeks ago". The estimate that Mr Lewis gave us two weeks prior on the phone, was a rough estimate of 1000$ which we understood. We figured even if its 2000 or even 2500$ that would still be in our budget. The estimate he finally sends us two weeks later was for SIX THOUSAND DOLLARS ??? This did not even include the repair on the sliding door?! My husband calls very politely and speaks to David Lewis and explains unfortunately that estimate was out of our budget. My husband asks about the door repair? He did not see that on the estimate in which Mr Lewis replies " I forgot about that, let me go take a look and I'll email you an estimate on that" , Friday afternoon came and went with no response once again. Once again my husband emails on Aug 7th!! to ask about the door estimate, no response, Today is Aug 10 and my husband finally went to pick up the truck with no repairs done and no apologize for the horrific delay. They had our truck for 3 weeks , we had to pay for a uhaul in order to work. The truck still needs to be fixed.

The leak wasn't resolved.. still Struggling with it. I'm…read moregoing to have to replace the floor at some point because now I have soft spots. I did try to call back several times and I was never able to reach this business again. I have some left the area and had to reach out to someone else. Now I am very disappointed in this technician.

We were staying at New Orleans RV resort and Marina and were having a problem with the A/C freezing…read moreup so we called. They called back and we made an appointment. Wayne texted when on the way and sent his ETA what a nice touch. He was even early which was a great surprise unlike some companies who never show up at all. He was very thorough , knowledgeable, and friendly and took the time to explain the items that he fixed for us. His price was very reasonable. Him and his wife are running this small business and have managed to be very responsive and dependable. We highly recommend this small business RV tech for anyone in the New Orleans area.

Found a 2015 Suzuki GW250 on sale for only $2,500, the blue book was $2,835. I dealt mostly with…read moreDonald and he was fantastic to work with. I was very hesitant to deal with this place because of all the really bad reviews. There are several good ones as well, but definitely more 1-2 star reviews than any company would want. Maybe they changed the staff up a bit, many of these complaints are older. I've worked in sales a while and have been to places where you walk in, nobody greets you, you wonder why am I considering giving this place money, think about leaving, 5 minutes go by, but you really need something so you deal with it and never return. I walked in and was greeted / started getting help looking at bikes within 1 minute. Waiting around to give someone my money is something I don't put up with. Overall it was a great experience and I would deal with them again, but there were a couple of small negatives which is the reason for only 4 stars. So you have the little sales area and then I dealt with a woman in a small office behind this area once I decided on the bike and filled out some basic paperwork. We were going over paperwork for the financing and I specifically asked about a warranty since it's only a 2015. I was told no warranty. Ok, maybe she thinks I mean the warranty from Suzuki so I ask about being able to purchase any type of warranty and was told there is no warranty at all available. This made me pretty nervous combined with the reviews I had read. I worried more about possible issues with the bike than I typically would have. I don't finalize everything then and return with a friend to take an extra look at it for me because I found it very strange a dealership would not offer any type of optional warranty. I return with my friend and spoke with Donald and an older gentleman who kind of came across like he might have been the owner. Very knowledgeable and friendly. I mention to him that because there was no warranty I wanted to come by and have my friend who has owned bikes for years to just start it up and take a quick look for me. He informs there is a warranty and gets me prices / print out to take home. 3 year warranty from a 3rd party company they deal with. This was great, I just wish I was told this at first and I could have saved that extra trip, but not a big deal. Two more small issues left. First is I thought the title & notary fees seemed a bit high. $210 notary / document fee and $113 registration / title charge. Everyone I spoke with said it seems a little high, but they also said that is going to be about the same pretty much anywhere because a lot of places raise the cost of these fees some to make their money. The notary one is what seems pretty high. Maybe it's a bunch of papers to be notarized and you pay for each one? Not a huge issue though because I was fine with the overall price. My final price with all taxes and fees was only about 100$ above the blue book. The last minor issue was the financing if your credit is not so great. They got me financed from this place in New Orleans that just gives out high interest loans all day. It didn't look like a typical bank, but the person I dealt with there was fantastic and got everything finished quickly. The only issue is that it would be nice if New Orleans Power Sports which is actually in Kenner and barely in Kenner, it's nearly in St. Charles Parish could handle all of this from their offices. Had to drive all the way to New Orleans without any information on interest rates or anything regarding the loan. It just happened to work out that this place is right by the VA Hospital and I had an appointment that day so it wasn't too bad. Remember the little "no warranty" issue? Well due to this I held off on signing for the financing while I was in New Orleans with the finance company. I just wanted to go and see how much the interest was and everything since I am going in completely blind. If that warranty issue had not happened I would have signed that same day, but I had to return back in a couple days to sign and finalize everything. These issues might sound larger than they are, but they weren't that big of issues in the grand scheme of things. I got the bike I wanted at a price I liked. I have payments + motorcycle insurance for only a year that cost less than what I use to pay just for car insurance liability. From the sales department to maintenance crew, everyone was friendly and helpful.

This seems to be a common sentiment reflected throughout many of the reviews. The staff…read moredemonstrated a lack of professionalism. Be sure to review the fine print carefully. And Bobby - I do not make threats; I follow through on my commitments.

Other than driving by and drooling over RV's and travel trailers, which I do frequently, I had the…read moreopportunity to observe the buying process when my father-in-law purchased his Monaco Riptide Class A, gas powered (Ford V-10 chassis) motorhome. The purchase process was not that bad, as far as vehicle purchases go. The salesman, whose name escapes me, was pretty knowledgeable and friendly, and the finance manager, whose name also escapes me, was also nice to deal with. The entire process didn't take an inordinate amount of time and I get the benefit of getting to go glamping, aka glamorous camping, with all comforts of home. They are conveniently located on Airline Drive, just west of David Drive and have a decent selection of units on-site.

I seldom write a review but this place deserves nothing but a 5 star rating. And a special…read morethanks to Mr Tim Sonnier in Parts. I finally found him after driving around New Orleans trying to find a wheel and tire for my three leged 40 footer. He took care of the problem and I had my new wheel and tire the next afternoon ready to mount. Over the phone and then he told this displaced Texan how to get to him. Don't know anything about sales or service but if you need help with parts this is your go to place.

Excellent service!! Jeff and his crew jumped right on my…read moremotorhome after I destroyed the A/C unit, along with two vents, on the roof. They called around to get a new a/c unit and parts to replace all the damaged pieces and parts. I was on the road in 3 hours. I would definitely recommend Southern RV Pros!

Once again Jeff and his ace, Max have proved that they are the best RV repair shop in South…read moreLouisiana, but likely the best to be found in the US. That sounds like a tall order but these guys in tiny Abita Springs, LA have an incredible knowledge of RV's and will help you out of a jam. They do it with a smile and a very reasonable price. I've used them multiple times and can't describe my level of confidence that they can fix any issue. It's worth a drive to see them if you are anywhere nearby.