Jackson Truck and Trailer is under new management. Mr. Randy and his team provided exceptional…read moreservice for my food trailer. The price he quoted me was accurate. They were forthright and straightforward. Easy, fast and a great value backed behind quality work. @matts_sandwiches will be returning for all of our trailer needs. God Bless.

They had ignored what I had asked them to do thinking that I didn't know any better and did what…read morethey wanted. The labor pricing was extremely high and took longer then it should have for a simple splicing of wire. After picking up my trailer later that day the lights went out again and they would not warranty their work and wanted to charge me again to due what I originally asked them to do. Horrible customer service from Management. Would not recommend to have trailer repairs done with this company.

If I can save one person from wasting time with this company by writing this review it will be…read moreworth it. My husband owns a small business, we bought a used box truck on July 24th at that time he spoke to David Lewis on the phone, he told Mr Lewis all the problems the truck had and David Lewis gave My husband a rough estimate of 1000$. He dropped the truck off on July 24th. My husband then spoke to Mr Lewis that Thursday, the 27th on the phone, David Lewis said he would email a quote that day. We need the box repaired on the truck and the sliding door. My husband never heard from any one and he emailed Mr Lewis on the 28th asking again about any repairs, still no response. At this point he is renting a uhaul while Jackson Truck and trailer Repair have the truck. My husband patiently waits to hear something from David Lewis as another week goes by. I am also my husbands secretary for our small business, so I jump on the phone on Aug 4th I finally get to speak to a man named Don. As I try to explain we still have not received a quote he argues with me calling me" lady ,lady lady I saw he faxed the estimate myself two weeks ago." I try to explain we don't have a fax as he very rudely cuts me off again saying" well then he emailed it I don't remember!!!" I try to say we haven't received an email and maybe he has the wrong email, at which point he cuts me off again , " miss, miss, lady.. the email would have got kicked back and it didn't." At this point I am trying to be super cool because we really need the truck, we have had to spend 300$ a week on a uhaul for our deliveries. I try to explain this as he insist on getting my name and number and will call me back. I do this and we do get an email a few hours later from Mr Lewis of an estimate. The estimate was dated Aug 3rd. -yesterday, not "two weeks ago". The estimate that Mr Lewis gave us two weeks prior on the phone, was a rough estimate of 1000$ which we understood. We figured even if its 2000 or even 2500$ that would still be in our budget. The estimate he finally sends us two weeks later was for SIX THOUSAND DOLLARS ??? This did not even include the repair on the sliding door?! My husband calls very politely and speaks to David Lewis and explains unfortunately that estimate was out of our budget. My husband asks about the door repair? He did not see that on the estimate in which Mr Lewis replies " I forgot about that, let me go take a look and I'll email you an estimate on that" , Friday afternoon came and went with no response once again. Once again my husband emails on Aug 7th!! to ask about the door estimate, no response, Today is Aug 10 and my husband finally went to pick up the truck with no repairs done and no apologize for the horrific delay. They had our truck for 3 weeks , we had to pay for a uhaul in order to work. The truck still needs to be fixed.

The leak wasn't resolved.. still Struggling with it. I'm…read moregoing to have to replace the floor at some point because now I have soft spots. I did try to call back several times and I was never able to reach this business again. I have some left the area and had to reach out to someone else. Now I am very disappointed in this technician.

We were staying at New Orleans RV resort and Marina and were having a problem with the A/C freezing…read moreup so we called. They called back and we made an appointment. Wayne texted when on the way and sent his ETA what a nice touch. He was even early which was a great surprise unlike some companies who never show up at all. He was very thorough , knowledgeable, and friendly and took the time to explain the items that he fixed for us. His price was very reasonable. Him and his wife are running this small business and have managed to be very responsive and dependable. We highly recommend this small business RV tech for anyone in the New Orleans area.

This seems to be a common sentiment reflected throughout many of the reviews. The staff…read moredemonstrated a lack of professionalism. Be sure to review the fine print carefully. And Bobby - I do not make threats; I follow through on my commitments.

I bought my son what was supposed to be a brand new go kart from New Orleans Power Sport within…read moreapproximately 20 minutes of him riding the kart it would no longer move. I had to bring it back. They all gave me different reasons as to what happened with it. They refused to replace it. Refuse to allow me to upgrade or anything. Please DO NOT buy from these people.

Other than driving by and drooling over RV's and travel trailers, which I do frequently, I had the…read moreopportunity to observe the buying process when my father-in-law purchased his Monaco Riptide Class A, gas powered (Ford V-10 chassis) motorhome. The purchase process was not that bad, as far as vehicle purchases go. The salesman, whose name escapes me, was pretty knowledgeable and friendly, and the finance manager, whose name also escapes me, was also nice to deal with. The entire process didn't take an inordinate amount of time and I get the benefit of getting to go glamping, aka glamorous camping, with all comforts of home. They are conveniently located on Airline Drive, just west of David Drive and have a decent selection of units on-site.

I seldom write a review but this place deserves nothing but a 5 star rating. And a special…read morethanks to Mr Tim Sonnier in Parts. I finally found him after driving around New Orleans trying to find a wheel and tire for my three leged 40 footer. He took care of the problem and I had my new wheel and tire the next afternoon ready to mount. Over the phone and then he told this displaced Texan how to get to him. Don't know anything about sales or service but if you need help with parts this is your go to place.

Excellent service!! Jeff and his crew jumped right on my…read moremotorhome after I destroyed the A/C unit, along with two vents, on the roof. They called around to get a new a/c unit and parts to replace all the damaged pieces and parts. I was on the road in 3 hours. I would definitely recommend Southern RV Pros!

Once again Jeff and his ace, Max have proved that they are the best RV repair shop in South…read moreLouisiana, but likely the best to be found in the US. That sounds like a tall order but these guys in tiny Abita Springs, LA have an incredible knowledge of RV's and will help you out of a jam. They do it with a smile and a very reasonable price. I've used them multiple times and can't describe my level of confidence that they can fix any issue. It's worth a drive to see them if you are anywhere nearby.