Had a new side door fitting at my elderly mothers house. All employees very sensitive to her needs…read moreand very helpful. Job was carried out very efficiently and great attention to detail. I would use them again in the future as very good value and recommend whole heartily. Thank you

From the owner: Quality Windows, Doors & Conservatories for West Midlands Homesread more

Where do I start? Brian came & took over half of the total amount as a deposit in September for a…read morecomplete house of windows, front door, rear stable door & large french door & windows fitment with a start date of 30th october to last a week. When the windows arrived there were 3 incorrect sizes, no glass for my Son's bedroom window (which wasn't bought to light until after the window was fitted) 2 lots of privacy glass missing and no front & rear doors. Despite numerous calls, texts & emails to Brian the work remains unfinished. He blames everyone else for the probems & does not take responsibility. He has done NOTHING to remedy any of the issues instead comes up with lies & excuses. We eventually had to call out a glass installer ourselves & pay for the glass in my Sons room as the window was open to the elements - they had only put a piece of board up which was a good few inches too small either side which offered no protection to the elements at all. It has become clear that he NEVER had any intention of providing the doors as not once did he measure for them. We have had nothing but excuses after excuses and lies after lies whenever we have been able to contact him. - which has been very rarely as he refuses to answer calls. He's arranged appointments for the fitters to come & continue the work which I've taken days off work for but no one has shown & not once has he rang to cancel any of them or rang to explain why they haven't shown up, it's always been me that has had to chase him which isn't easy when he won't answer or return calls.We are left with a half finished job & a house that looks a mess. What should have been straight forward home improvements has turned into a nightmare. DO NOT USE THIS COMPANY!!! ***BRIAN ALSO OPERATES AS TIPTON WINDOWS AND CONSERVATORIES LIMITED so please be careful you don't end up with the same problems as we have!***

Ordered replacement windows for the whole house. Choices wanted to fit Windows weekend before…read moreChristmas but didn't come until Monday 21st Dec leading to job being rushed through to finish before they broke up. two teams of fitters came, one team were very good, the other team were instructed to replace the 2 bay windows on the front of the house and made a terrible job, including broken tiles between the upstairs and downstairs bays where they dropped one of the new window sections. After xmas the one bay was repaired which took seven hours to put right. Six weeks later the tiles were eventually repaired. We have been waiting 8 weeks and they have failed to turn up on 7 promised visits, for the other front bay to still be smartened up. Handles on the front bays do not match and they have failed to replace, resulting in my husband buying and replacing himself separately. No one in charge has even been to see what needs doing even after photos of the mess that was left. Have requested several times for Nathan Beddows to get in touch and even sent him a letter, still nothing! Customer service is non existent! In hindsight we should not have payed in full, then maybe the job would have been completed to our satisfaction? Cannot see how a 10 year guarantee will work when they can't even come weeks after doing job. Would not recommend to anyone.

We needed to alter the hinges on a UPV window so that it could be fully opened, as an escape…read morewindow, to conform to building regs, following a loft conversion. Mick sorted it out for us in less than 30 minutes and at a third of the price quoted by another professional - and improved the fitting (and draft problem) at the same time. Mick is nice bloke (with an equally nice dog - in the van!) and we would not hesitate to use him again. Thoroughly recommended!

From the owner: We offer a fast efficient double glazing unit replacement service. If you have misted up windows we…read morecan help. Fast turn around quality service.

Polite people and a prompt service. Had a problem with some double glazing that had misted up and a…read moreupvc door lock which was sticking. They came out, gave us a good price there and then with no fuss or hassle and sorted the problem out. Would use/recommend them again. A refreshing change ! Well done Wizards ;-)

From the owner: At Window Wizard Repairs, we specialise in the repair and replacement of misted up and damaged…read moredouble glazed glass units, faulty windows & doors, broken locks, handles, hinges, letterboxes, upvc panels and much more in the Stoke-on-Trent, Staffordshire, Derbyshire and Cheshire areas with prices starting from just as little as £25. As well as locksmith and emergency boarding up services as part of the package, we use only the best parts and products available. Each and every item is checked and quality assured before delivery and installation and all come with an extended manufacturer's guarantee at no extra cost with free disposal of your old damaged or broken items. On average we save our customers upto 85% of the cost of full replacement windows and doors by simply repairing or replacing the faulty part/s with no need for a new window or door which save's you the customer £'s and most repairs are carried out on the spot the same day! Whether you require just one window handle, one piece of glass, a new letterbox or what ever it is you need, here at Window Wizard Repairs, we offer a free call out and measuring service with no obligation whatsoever ensuring you get the best honest advice and service possible. We do however if required, replacement upvc windows, doors, solidor composite & patios. For your extra piece of mind, all our work is fully guaranteed and all our staff are fully insured. We are open 7 days a week, Monday - Friday 8:30am- 5:30pm and Saturday 9am-1pm