While I doubt I can leave a zero star review, that is what I would give this Uhaul location. One of the worst experiences I've ever had with a moving truck company. Absolutely unprofessional, called on the 26th to ask the person to stay a few minutes late in order for us to obtain the vehicle and I had to phone the office 4+ times for someone to even respond! When someone finally answered the phone he claimed the power was knocked out so he left early, while in full knowledge that he had a truck pick up scheduled. We decided to get to the Uhaul location early the following day (7/27) to grab the truck, the man on the other end of the phone claimed the reservation would still be there that morning. We showed up at the opening time of the location, 9am, and a worker didn't show up until 9:30am. He claimed the reservation was canceled and he could not help us. We called corporate who said that the reservation was canceled at the Uhaul location....meaning that more than likely he just canceled the reservation. The worker then left the location, claiming that he needed to give someone a ride to work, that was at 9:50am and as of 11am he had still not returned despite the corporate guaranteeing the truck for our use. I had a family member on with corporate, a woman by the name of Kendra stated, the regional representative William Lewis would reach out to my family member, conveniently he never reached out to address the situation. A sham of a company!!! read more