f you're in need of an furnace repair or any other HVAC services in the Slidell area or Northshore…read moreperiod, Hagerman Services are the best!!! I had a great experience with Hagerman Services. They handled our furnace repair here in Slidell quickly and got the heat back on the same day. Professional and fair pricing! -Leonard Rivers a satisfied happy customer

Professional, prompt, and personable, Hagerman Services was really impressive! When my A/C stopped…read morecooling properly, a friend, who had used them on two houses, recommended them. I called Hagerman that same afternoon. They sent a tech guy the NEXT morning! The problem was diagnosed as a leaky condensor coil, and they returned 2 days later on a Friday morning to replace it. Hagerman made every aspect of this situation easy and stress-free. Bonnie, the scheduler, was fabulous! She was friendly and listened to all that I had to say about my A/C situation. Even though she's not a tech person, she had a pretty good idea what was wtong----and she was right! Since the weather was getting hot, and so was the inside of my house, I was SO appreciative that she scheduled someone to come the next morning! Their tech guy, Oscar, was super knowledgeable and quickly diagnosed the problem. He returned 2 days later on a Friday morning and fixed the problem. Would I use Hagerman again? YES! Would I recommend them to all my friends and family? YES! In fact, I also signed up for their twice-per-year maintenance service. Now I don't have to worry about my HVAC. I know it's in good hands with Hagerman.

They installed my two systems over 20 years ago. They do my service twice a year. It's a really hot…read moresummer, and we're still keeping cool. Awesome office staff. Awesome workers who come to service!

My AC stopped cooling on a 113 Heat Index day. Since I am new to the area, I was not sure who to…read morecall. A quick email to a local family member directed me to Cool Air. I called not expecting to have someone come out that day, so I was surprised when Patricia told me someone would be out that afternoon. In about an hour Justin showed up at my door and quickly assessed the situation and id the capacitor as the culprit. It took about 15 minutes. Justin is amicable and polite and all around nice guy. His Boston accent is a plus! The charge was extremely reasonable and the system started cooling immediately. Patricia in the office is a delight. So glad they were recommended to me by someone who has used them for over 20 years. I've lived in the South long enough to know that reliable HVAC people are a treasure! Thank you Justin and Cool Air... you are a real jewel!!!!

First of all, we have used Robert Refrigeration for 26 years. We trusted them and they kept our…read morea/c running smoothly. So when the a/c stopped blowing cool air, we called them. I had asked Chat GPT what the likely cause was and it said either the capacitor or the blower motor which is a relatively cheap repair. The guy who came out walked around and looked at the system, went into the attic and looked at the ductwork and told us we needed an entire new system that would cost $14,000, but that they would finance it. We were shocked. He said the system was out of coolant and that they don't make that coolant anymore. He charged us $99 and left. I was speechless. I called my nephew who owns a construction/plumbing company and said he'd send his guy over to take a look but that what the Roberts guy was saying sounded like BS. Sure enough, it was the blower motor. A small repair. I feel like this guy saw we had an older system and just tried to scam us into replacing it to the tune of $14,000. I will never use them again. They have completely lost my trust.

Came home after a week of evacuation from IDA. Had electricity at my house, even cable TV but no…read moreair-conditioning in 95+ heat. Called Robert. They gave me directions to try to self-repair. When it didn't work, they told me they would send a tech out with a new thermostat. Tech came out and tried to salvage our old thermostat to save us the cost of a new one. Old one was belly up. New thermostat is a digital one I have wanted for years. Had a cool house by mid-afternoon. I have been with this company for over 20 years and they have NEVER disappointed me. Loyalty goes both ways.

Not sure if this is a legit company or not but I called this company to come check out our A/C bc…read moreit went out. Gave me an estimated time. Never showed up, so I called. No answer. Hours later I got a phone saying the rain was an issue which is fine but I wish he would have called and said that. So we schedule an appointment for the next morning. No show. Called him and ask if he was on the way, he said he thought he told me another time but can come right away. Not sure how long they've been in business but the communication and reliability are horrible with this company. End up canceling the whole thing.

Our AC went out on a Sunday night, and Brian was onsite by 10 am Monday morning, working until the…read moreproblem was resolved. We had multiple issues, including electrical wiring and blown fuses, leaks in the coil and low freon. Brian patiently and clearly laid out our options, including costs and benefits, pros and cons, allowing us to make our own decision based on our budget and his expert advice. Once a course of action was chosen, Brian had us up and running in a few hours. I would highly recommend AC Heroes!

Kevin came over the next day when I called he came all the way to the northshore. He was very…read morepolite and professional thank you for service i would recommend Gauthier's air conditioning and heating to anyone looking to get their air conditioner serviced. So thank you .

mr. gauthier has been servicing my 17 year old ac/heating system for the past two years. i can…read moreconfidently say that i'll probably never find a repair person that i trust more than him. mr. gauthier's number one priority is to provide quality service/repairs to his customers at a reasonable price. two years ago, he diligently worked with me to find the most affordable solution for the repairs needed to my furnace. most recently, when i had to set my thermostat at 72 just to maintain the indoor temp in my home at 77/78, mr. gauthier serviced my ac system....now i'm able to cool my home with the thermostat set at the recommended 77/78 degrees. mr. gauthier is professional, honest/straightforward and courteous. he patiently answered all of my questions. no doubt mr. gauthier is simply the best!!!

My A/C condenser unit stopped working so I submitted an online service request the next morning…read more Within 30 minutes I received a call from Mike, who told me he was sending out Joel to see what the problem was. Joel was at my house 30 minutes later and had the AC working within 15 minutes. He found the problem and serviced the unit outside and checked the unit in the attic as well. Joel was very polite, professional, and efficient. I was very pleased overall with everything. And I felt the bill was super reasonable.

I had a "repair" guy from one of the big name companies in town come out and look at my split unit…read more He said they didn't carry R-22 and even if they did it would cost me at least $1,000 in R-22 alone to charge the system. He also said the capacitor had "failed" (not true) and that I should be happy I got as many years as I did out of the unit (it's a post-Katrina unit). He said the best thing to do would be to have a "comfort specialist" come quote me a new unit. Then I called Lenny on a recommendation.... Lenny and his son came out and had it running great in no time. He was straight up with me, gave me a few different options for going forward, and never once tried to sell me a new unit. And the whole trip (with 3+ lbs of R-22) cost me 1/2 of what the other guy quoted me. He said they'd probably have to come re-charge it next summer, but that it still had some life in it. Here's what I think: we call the big name companies because we are reflexively more comfortable with what's familiar. They have to be good to be this successful, right? We're afraid that a smaller shop like Lou Babin is going to take advantage of us. But for me it was the opposite. These guys are honest and reliable. And they take pride in all of what they do, including actual repairs.

Being a Lou Babin AC customer is like having a brother-in-law in the business. Lenny Babin has…read morekept my HVAC units going for years. When I call him, he breaks his neck to get to me as soon as possible. His prices are beyond reasonable; the quality of his work is impeccable. I have recommended Lou Babin AC to friends, and I will hear "Thank you for telling me about Lenny" countless times thereafter. Seriously, Lou Babin AC, Lenny Babin, his son Tyler, Lenny's wife, who functions as dispatcher/office manager are the best. They treat you like family.

I called around 6:30am on a Sunday and Mr. Carter responded immediately. He arrived at my home a…read morehalf hour later and he quickly had my AC problem diagnosed and fixed. Mr. Carter is very good and an honest man. The quote he gave me over the phone did not waver from the one he gave me over the phone. Thank you, sir!

Wayne came to my house, Wrote down the information on my equipment so he would in his words "know…read moreexactly what it is" I told him it was a heat pump and the system was four ton. In the evening, he emailed me that he was going to replace my system with a three ton unit. I thought it was odd since I watched him write down the information on my equipment. I reminded him that it was a four ton unit, and he wanted to argue with me about that, but in the end he showed up the next day with a four ton unit, so I assumed we were good to go. For instillation, Wayne did not do the work, he hired a Honduran man and his helpers to do this. They were not careful, When it came time to turn the unit on, I found out that the unit Wayne brought to my house was not a heat pump. I brought this to his attention immediately, and Wayne was combative and insisted that I was to blame for the mix up. He said that he had an email where I agreed to what he installed and that would be enough in court. He would not take the condenser back, and I was made to purchase a heat pump out of pocket. When Wayne hooked up the heat pump, only heat would come out of the vents. He started to blame me again saying that I must have broken my low voltage wires when I put sheetrock in my house (four years ago). We have been here four years and never had a problem with our previous heat pump. It was obvious that he did not know how to hook up the equipment, or use the thermostat that came with the equipment. I know this because he he told me that he didn't know and was asking me to google how to fix it myself. He also wanted me to call Lennox, pretend that I was an Installer and get them to tell me how to fix it. After cutting wires inside my new heat pump and moving them around trial and error, the ac finally came on, but now there is no heat. I'm out of pocket $10,000 We are left a new heat pump and air handler that has no heat. Since he would not take back the four ton condenser, I have to try and sell it on Facebook marketplace. The question I am getting asked is, did he pump it down and close the valves? Since I am not an ac person and Wayne wont return texts, I have no idea what that even means, or if he did it. It's possible the unit is worthless and I (an artist) am out $2500 due to Waynes negligence. I asked him for a receipt so that We can get the rebate on our taxes but unfortunately he is ghosting us. I have the checks written out to his name and the warranty info, hopefully that will be enough. Before ghosting us, he mentioned something about coming back to fix it when it got cold and we needed heat. I wont hold my breath. Doing Buisness with Wayne Carter ac has been a learning experience. They say education is expensive, With Wayne it was $10,000 plus the cost of hiring someone who knows what they are doing to make it right. Update, I hired an ac guy to come see what was wrong and how to fix it, he informed me that several screws on the side of my air handler in the attic are stripped, that the hole on my last air handler was a 10" but the Lennox is a 13". Instead of replacing this one part of the duct system they just put tape on it, resulting in pumping cold air into the attic, also the Freon level was low and we had to pay to bring the level up. I would take a hard pass on doing buisness with this person. Whatever your project, its going to be expensive. Hire a company with several employees, ask for a copy of the buisness license and buisness insurance before you let them step on your property. Side note about Lennox, when trying to contact them as a consumer, when I finally did get to talk to a person, they were absolutely unhelpful. Wayne said that it was "Mr Lennox" idea for the customer (me) to sell the condenser I didn't ask for on facebook marketplace. Stay far away.