I give St. Francis 5 stars for doing what they can to keep all safe during this Pandemic…read more As you enter the hospital you are stopped ... for covid screening. ( temperature taken and ask the covid questions) If you are cleared to come in they give you a band letting all know you passed the screening.. Oh and the Valet is closed of course.

Ordered the steak quesadilla, meat and veggies were alright but lots to be desired in the cheese…read moredepartment. Way too much of it and not cooked enough. Also not very flavorful. Visited the hospital because my mom got a hernia. Doctor squeezed her hernia and proceeded to say it wasn't bad and for it to be taken care of later, by that time it strangled itself and she had to get part of her intestine removed. That hernia is the second worst pain she's felt in her life; up there with intussusception. Worse than childbirth. Wish they listened to her screams of agony or put a little more effort into their steak quesadillas.

Dr. Ko is excellent. My mum over a year ago was hospitalized due to her heart. It affected her…read morekidneys. When he saw us 6 months later her blood work showed no affects. Even though my mum had no problems, he talked to us & explained things to us. We came to him just now and my mum is A ok. We go to him in another 6 months. Dr. Ko is great!! I fully recommend him.

Dr. Rahmat is excellent. My brother has been a patient of his over two years. He talked to us and…read moreexplained things in simple terms so my brother could understand the kidney. Each visit is an education class. He works closely with me when my brother is ill. He is always available even off-hours. We love Dr. Rahmat and the entire staff is great!!! We came to him not knowing what to do.... kidney disease is in our family. We have a great relationship. He feels like part of the family. Dr. Rahmat is great!! I truly recommend him.

Dr. Shahin has cared for my family member for the past eight years, and his dedication has been…read moreextraordinary.** He is consistently attentive and takes the time to explain every aspect of care and medication in clear, detailed terms. As my family member's kidney function and overall health declined, Dr. Shahin thoughtfully adjusted medications, presented alternative treatment options, and ensured we always understood the reasoning behind each decision. His office provides a truly comprehensive support system. We were connected with dieticians, social workers, and staff who patiently walked us through the complexities of dialysis planning. Dr. Shahin also coordinates seamlessly with other physicians, reviewing medications and ensuring that every part of the care plan works together. The entire staff is kind, knowledgeable, and encouraging. Their compassion has made an incredibly difficult journey feel manageable, and we are deeply grateful for the care they've provided. I generally do not post, but Dr. Shahin and his team deserves the acknowledgement!

All staff and doctors are thorough and professional. Dr sahin takes the time to explain results as…read morewell as answering and clarifying any questions I may have.

I have been a patient of Va Urology and Dr Seabury for years now..They always take care of me, esp…read morewhen I have chronic kidney stones that require surgical removal. No matter day or night, they have come through for me every time...I love Dr Seabury's laid-back manner, but he is the best at treating difficult cases.

The reception area is chaos. Many employees are just standing and chatting, no one is interested in…read morehelping. When they do finally help, they act like they are doing you a favor. A doctors office is no place for DEI

I have been a patient at this facility for nearly 20 years, most of which were excellent! Over the…read morepast few years, since my doctor's nurse retired, the attention to patient needs and response to both me and my pharmacy contacting them has gone downhill. With my Nephrologist retiring at the end of the month I am not holding out a lot of hope for patient care. As a transplant patient, I deal mostly with VA Transplant at Henrico Doctor's Hospital, and their quality of care has gone down the crapper the past few years as well. If you live in the Central VA region I would suggest doing your due diligence before choosing either Richmond Nephrology or VA Transplant at HDH!

I am a new dialysis patient and I had a question about being able to take a certain medication. I…read morecalled the office 6 times over 2.5 weeks, left messages with my providers assistant and had zero callbacks. I finally called to talk to a nurse and was met with the most rude assistant I have ever dealt with. Instead of at least taking my question via a message to my physician, who writes all my orders and directs my dialysis, she tells me I have to go through the dialysis center. I have never seen my physician at my dialysis center. I asked that my question go through my physician and she refused. I asked why it didn't warrant her calling me back to at least let me know and she told me I didn't listen to her voicemail well enough. Absolutely terrible patient communication and relations.