Don't let the basic layout deter you. Andrew and Mei are so incredibly helpful and welcoming. Very…read moreknowledgeable and will look into products for you. Highly recommend.

Don't be fooled by the small entrance at the front. This pharmacy is huge inside! They are true to…read moretheir name, a warehouse full of pharmaceuticals and at good prices. Walking inside you will find seemingly endless rows full of shelves stocked with medicinal products, gift sets, perfumes and household needs including cleaning products. What you can't find at boutique chemists, I am sure will be found here. The customer service here does not feel very personal, which may be due to the size and nature of the store. While I shop here, I often have questions about products and need assistance, however, assistance is not readily available. Because it is a big store, it's difficult finding any staff who are available to help. I had to actively search for someone to assist me. Other than that, when you find someone to help, the staff are genuinely nice and helpful.

Definitely one of the worst customer service experiences I've had. I was meant to drop off a…read morescript on a weekday morning and as soon as I had entered the store, straight away nasty looks all around at the front of the shop. The young girls in the back for medicines are great, pity about the older ones. Cleanliness in all honesty is lacking, the floor has dead cockroaches here and there and for a pharmacy handling medicines id expect more. Rude staff, would not return ever, nor would I recommend.

I came to this chemist for the first time ever to return a parcel using the Parcel Point facility…read more The woman behind the counter was very rude to me, as though she didn't like me. I had never met her before, so I don't understand what it was about me that she didn't like, but I felt crushed by this behaviour. She ignored almost everything I said, and barely spoke to me. She left me holding out my phone with the barcode on it while she did something on her computer. A really negative interaction, and I don't understand what I did wrong. I won't go back there again!

Bless our wonderful local pharmacy. I like coming here not only because it's local, but the staff…read morehere are very helpful and it's one of the select few pharmacies where I'm not too embarrassed to ask for their advice and help. The staff here make you feel comfortable and it does seem as though any question you have for them, doesn't surprise them- which is great. I can always rely on them for any emergency needs late at night. During Spring, my partner went through massive sneezing spells. So we came here to get something to ease the irritation and hay fever. It saved the evening. He slept like a baby. A massive plus for this pharmacy is because it is a local suburban pharmacy, it's not too busy so you'll always be personally looked after and be attended to straight away. No big queues and waiting around for scripts.