Secure lot, consistent price for the 7+ years that I've been there. No issues with theft the…read moreentire time I've been a customer. Always friendly when I call them on the phone. I had one concern about low hanging branches a couple years ago, and soon after they were all trimmed.

I have been renting from then for a couple years now. They are always friendly when I stop to make…read moremy payment. Never had any issues with the storage units or with getting into the facility.

I have had my stuff in storage here for just about a year and a half and they have raised my rent…read moretwice by a total of nearly $50 per month. They have me by the balls and they know it. Very displeased with this. I've now learned that I need to find out ahead of time if I'm going to get progressively raped by a storage company. Find out ahead of time how much a storage facility is going to raise your rent before you rent.

Keith and Linda are very nice folks to deal with. Next time I need extra storage space I will…read morecontact them.

Wow Todd, still a nice way to talk to customers. I was taught that humans had a MOUTH not a MONTH…read more This is how the situation really happened. I called you on October 9, 2023, at 10:53 AM and left a message to tell you that I was pulling my boat out on November 6, 2023, to put it in winter storage. You called me back at 12:03 PM the same day and told me that I would have to pay for the entire month of November. I had no problem with that. You said that you normally get a 30-day written notice of departing your facility but since we were talking, you would accept the verbal notice (this should have been in your notes). My wife accidentally paid you twice and you admit it.  On November 6th I pulled my boat off your property and moved it to winter storage.  When I got home my wife told me about the double payment. I called you at 1:27 PM on November 6th to inform you about the double payment. You told me you posted the double payment for November and December, and I was covered for December storage fee even though I was not storing anything on your property, and you were not giving me my money back. I posted my review on YELP on November 6th to warn others of your corrupt business practice. You called me at 2:09 PM after reading the review on YELP on the 6th and left me a voice mail which included the following: "Hey Bruce, Todd Payne here, I went back and looked at all my records, NOTES, and everything and I don't see anything that you've notified me that you were leaving for 30 days but what I can do is take that EXTRA PAYMENT THAT YOUR WIFE MADE that I posted for December and KEEP IT and hold your spot for you. You'll start back up in the summer and make payments. Just give me a call back".  These are your words, Todd. You are admitting to keeping the extra payment and not returning my money even though you were notified in October. Why don't you have any records and I do. I am warning everyone to stay away, or you will have to shut your MONTH!

If you're looking for a no nonsense storage facility, this is the place for you. Straight forward…read moreand up front from the beginning. Recommend completely!

Very nice staff, many choices of storage units, clean. I have used this storage company for years…read moreand I have never had any complaints. The owners are great people.

Stay away from this place. We lost several pieces of furniture including an antique table to water…read moreand mold. We also lost clothing , toys and other items to mold. When questioned, the owner denied any fault. Claiming it had to be condensation and rain blowing in around the door. It could not possibly be his "new" roof. Most of the furniture was at least 2/3 of the way back, including a mattress against the back wall. The top of the mattress was WET and moldy. The only outside wall is the door. Condensation? We saw a ceiling beam that was wet and moldy.

The facilities are immaculate and quite secure. We have stored our 32' Winnebago in this facility…read morefor the past winter and part of the one before that. The buildings we used are on Jason's (the owner/manager) property and there has never been any type of security issue at all. Jason is an honest, gracious, and a pleasure to work with. I do, without hesitation, recommend this facility and give full marks to Pioneer Storage - Dave Brown, Camby Indiana.

I rented a machine this weekend for stripping the epoxy from my concrete garage floor. I got the…read moremachine to the job on a Sunday morning and the machine came apart every time I turned it on. I called the number for Lawrence tool rental and they were not open. I was unable to do my job because the machine would not stay together. I brought it to the attention of the gentleman when I returned the machine and he told me it was user error. There was nothing wrong with the machine. $390 lost in a job still not complete.. I would not refer this company to anyone as they do not stand behind their product.

bogus invoice charges!…read more Charged for a gallon of gas when i personally filled the machine to capacity before bringing it back ( experienced renter). Over charged credit card fee by 100%, which violated CC company rules. Hate a copmany that tries hiding behind the computerized system and it's a waste of my time to go back and argue about something that should not have happened. It's not the money..it's the principle of the transaction being fair an honest.

Daddio picked up my truck and paid more than I was expecting. Friendly and professional service…read more.. even my dog liked them. The neighbors will be happy too I got the old truck out of the neighborhood. I would recommend them to anyone needing to sell a vehicle. Pretty sure Daddio is going to take my old boat next week!

I've rented from this company a handful of times and have always had a great experience. They are…read morehelpful in every way and do everything possible to make sure you have what you need.

We are going to paint our two and half car garage floor with one of those do-it-yourself epoxy…read morecoatings kits with the flakes. Our first issue was the concrete floor still had some old paint that still held a good bond after testing. We had to break that seal for the new paint, epoxy and coatings to adhere well. We started applying paint stripper and taking it off with scrapers and wire brushes but it quickly became clear it was going to be labor intensive. The kit instructions suggested another method of breaking down the seal/bond by using a concrete sander. My wife checked with Home Depot and Lowes who both advertise that they rent tools and equipment but neither had any concrete sanders. Using Yelp's search engine brought us to In A Pinch Rent It and after searching their website we saw they had one that looked like the perfect fit for our needs and could be rented 4 hours for $79 or all day at $109. You can also purchase a damage waiver (which we did) that protects you from any damage up to $2500 for like 10$. She called to confirm they had what we needed and we went to the Martinsville location to pick it up. They showed us how to operate it, and how to fold down the handle. He also told us to let the machine do the work. They loaded it into the car for us. The machine worked as we were told. The vibration did cause the cord to come unplugged a few times but other than that no issues at all. We would suggest that you get the dust vacuum attachment because it did create dust everywhere. It would have been an additional $50 and they did ask us if we wanted it but we just didn't think we would need it. Originally we only were going to sand the bonded areas which was a small area but we ended up sanding the entire floor. In hindsight, we should have spent the extra money to reduce the dust. We now know a great place where we can rent tools and equipment when we need them. The staff were all friendly and knowledgable about their products. They actually went above and beyond when we brought the equipment back. They unloaded the grinder and thanked us for renting from them. My wife's car for whatever reason would not start and they brought out a charger box and started her car. If you are like us, we want to support local businesses. This is a good place to support. They have many tools and lots of equipment for rent. The also have moving supplies, boxes for sale and U-Haul trucks for rent. Please give this place a try, you won't be sorry. They have a resident cat who is very friendly and loves to be petted. Our granddaughter loved the cat.