This branch of Currys PC World on Northumberland Street in Newcastle, is the main Currys PC World…read moreto serve Newcastle city centre. The store is a decent size, and does have some modern elements to it, as one would expect a shop of this nature "Currys PC World" to have, but overall the store was average at best mainly down to the poor service. I'd like to talk off my talking about the staff, despite the store having a large amount of staff around the store, no one greeted me or asked if I needed help which was a shame, I got a slight impression that the staff didn't want to interact with customers, I even tried to talk to a member of staff about a price-rise, where a printer I've bought before had nearly doubled from about £60 to about £120, he didn't seem too interested which was a shame. The store was quite spacious in parts, and like most Currys PC World it had a Carphone Warehouse store inside, although the Carphone Warehouse was so small, I'd say it was more of a stand than a store inside this store, with all 3 companies sharing the same ownership (Currys, PC World and Carphone Warehouse) The location was good, yet the selection was OK/average and the staff were very poor, the overall feel was actually okay but mainly down to the service reasons and perhaps the smaller selection of printers than I would have liked to see, I feel this store only deserves a two star rating.

I had never been to a Currys before and was extremely satisfied with the wide selection of products…read moreand, above all, the friendliness of the staff! They were always happy to help me and seemed to really know what they were talking about. I am sorry about what other users experienced, based on the reviews I have read here - but this definitely wasn't my case. I was approached as soon as I started looking at the PCs, staff didn't bother me when I said I was ok and only they only asked if I needed help again when I started looking really confused (by that time I gladly accepted their offer hahaha). Definitely recommended, thanks everyone! (:

This Samsung store is one of the only stores of its' kind I've seen from the Samsung brand, and it…read moreis quite a large, amazing store because of it. This is called a Samsung Experience store, due to the amount of different Samsung products they have on offer, through some sort of chair to TV's and smart phones and their flagship Samsung Galaxy phones. I really liked this store, having very little interaction with Samsung products in the past and the whole concept of this store is excellent and quite rare to find in other Samsung stores, who based on past experience often have much poorer and smaller stores, as is the case in my hometown of Manchester. Despite being a huge Apple fan, I did like the new S8+ model, and liked how they made the demo model easier to see the key features such as a rather innovative and niche iris scanner. The staff around the store, of course, seemed friendly, and of course, the overall vibe was good, they also seemed to be a satisfactory yet not excellent selection of accessories, however the accessories selection as a whole, didn't compare to the selection, choice and quantity which one would find in an Apple Store. For the Samsung brand, this store is impressive, but overall it is just a very good store, and despite some flaws such as the overall building not standing out in terms of being modern, like most of the tech here, and other factors, perhaps a slight lack of information on some factors and not a range of accessories of which I'd call fantastic, I feel this store isn't perfect yet still has done enough to earn a four-star rating.

I have never had such a good service in Newcastle. She was…read morevery persevering in serving me. She was very nice indeed thanks Alisha. She definitely deserves such good comment.

Cex is an interesting shop the idea behind them is that they buy your used…read moreconsoles/games/dvds/other electricals off you and give you a voucher to buy items from their store OR they give you a discounted cash amount. However in my experience whenever I have taken items to sell to them, they always say that they have run out of cash or that they are not buying items from people. Therefore I usually end up taking my items home with me rather than accepting a credit note. Their prices for second hand games are often a lot higher than what you can buy the items for brand new. I will say that the cash prices they offer you for games is quite decent, so perhaps this is why they charge customers so much to buy their second hand goods?! Anyway I have had a few damaged items such as jumpy dvds from Cex, so have stopped using them as I do not think that their quality checking of preowned items is very good. Still if you have items to sell and need cash quickly, it is worth taking a trip to Cex very early in the morning and just hope and pray that they have the cash to buy your stuff!

CEX in Newcastle has changed a fair bit since I started patronising it in 2006. Their game…read moreselection has understandably shifted very heavily towards newer consoles, and there's been a change in focus towards more of a marketplace-type environment of game and electronics buying/selling. In essence, CEX, seems to have become a bit of a pawn shop for these types of items, so isn't as pleasant to browse in as the nearby GAME and Gamestation stores, which also offer similar items. One feature, however, which I highly recommend about this CEX is the arcade-game console running the classic Marvel Vs Capcom fighter game in the rear of the store. With 3 plays running at only 50p, it's a great value and very fun way to spend a bit of time either alone or with a mate if stuck for something to do in Newcastle for a half hour or so.