I've always enjoyed value for money & as such I've been a fan of Richer Sounds (when it comes to buying Hi Fi & TV gear) for as long as I can remember. I have to say though, the quality of service you get varies from store to store & in my opinion Prestwich, Greater Manchester wins hands down. There's a s couple of very good reasons for this: When I decide to buy some new equipment - I've usually done my research & when I call up/visit to enquire about it the last thing I need is some jumped up used car type salesman picking holes in my choices & trying to push an alternative on me just because it's gonna be better for him & his results/targets that week. That is unfortunately, the experience I've encountered on several occasions at one of their other branches, not a million miles away (you work it out). At Prestwich however, it's the complete opposite - they care more about delivering outstanding customer service & making you feel good about your choices. I recently bought a fantastic TV from them & on my first phone call I dealt with a delightful gentleman named Kurt who was extremely friendly & helpful and he took the time to explain all my options. I then followed this up a week later (once I'd made my mind up) with another phone call & dealt with an equally helpful gentleman named Andrew (Kurt was unavailable on this particular day) who agreed to order the item in for me & hold it for the best part of a week until I could collect it. He not only went above & beyond with this but he took the time to ask about my day & my plans. He then promptly called me when the item had arrived in stock & referred back to that day & asked how my previous plans had panned out (It was a particularly poignant family event). Upon collecting my new TV, I had the pleasure of meeting both Andrew & Kurt face to face & they were both extremely friendly & helpful. Andrew & I discovered we shared the same taste in music & had loads to talk about! Needless to say, I know where I'm going back to when I purchase my new turntable & surround sound set ups. Thanks again chaps, some of your peers could definitely learn a thing or 2 from you!! read more