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Richardson Podiatry Center

5.0 (2 reviews)
Closed • Closed

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North Star Foot & Ankle Associates

North Star Foot & Ankle Associates

4.3(12 reviews)
3.7 mi

Dr. Doyle and his team are fabulous! He listens and is truly concern for the health and well being…read moreof his patients! His front office staff coordinator is extremely organized and so helpful in working around your schedule to fit you in with this team of doctors! I would not trust anyone else with my ankle or feet problems!

1 star for staff, Dr. Doyle is fine, he looked at my x-rays and my ankle, confirmed i was healing…read moreat each visit. I had the least experience with him, I'm rating everyone else. Scheduler doesn't explain charges, surprise bills show up weeks after visits of $120.00, just wondering how she charged me the initial amount I paid for, after the office visit for the ankle brace. I asked her how much it will be after my insurance coverage? She said $15, so I agreed. Just received the bill, 3 weeks later! I was scammed twice to buy a product they probably get for pennies. Talked to their person in charge of billing, she gave me a lesson, that it's my job to know what my policy covers. Okay! I called my insurance company, they were shocked that this office didn't bother to insurance verify. More over, they never even submitted a claim for the item. Not for this brace, not even for the boot I bought in January after my ankle was broken. I paid the amount I was told in the office, plus the "surprise" $121 emailed bill weeks after, that demands an online payment, with zero explanation. According to my insurance company, neither of these items were submitted for claims! Regardless if my policy covers the boot or the brace, they should have been submitted, AND explained to me if they weren't covered, given me a total prices of the cost to me! I would avoid this office for fraud! Are they just keeping the difference for profit, but lie of the first amount you make you pay! Of course it's nonrefundable, even though still in a box, because I bought it for my upcoming overseas vacation. $300 for an elastic brace and a boot! Everyone else can do better outside of this office! One of the x-ray technicians took 6 x-rays of my leg. Came into the waiting room, said oh, we need to take a few more x-rays. I forced the reason out of her, she said she took them of my leg, not the broken ankle! Obviously couldn't be bothered to look at my file to find out why was I even there in this office! 6 more x-rays it is. Never an admission of screw up, forget a simple sorry. Not a word. I skipped several "suggested" visits, because all we did was kept looking at my x-rays, kept watching my ankle heal. Like watching grass grow, for $60 a pop (my copay). Stayed in a boot, went for visit once every, or every other month. No, I did not feel cared for, but very much taken advantage of! My first and last visit ever in this office. I expect a call to change my review.

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North Star Foot & Ankle Associates
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Richardson Podiatry Center - podiatrists - Updated May 2026

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