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Richard R Wilson and Robert Pinello

3.0 (4 reviews)
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Updated a few days ago

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Pilot Healthcare PL  - Kelly Ahmad, APRN

Pilot Healthcare PL

2.7(3 reviews)
0.9 mi

Out of town and sick is a horrible combination. I found Dr. Bridewell to be professional and…read moreefficient. He was willing to take on a new patient, and he was able to diagnose what was wrong without allot of extra tests and procedures. He has a soothing bedside manner and I would highly recommend him to anyone. I can't tell you the relief of finding someone who still actually cares, and listens.

Great Doctor, poor service from staff services. Billed me cash on my first visit as a result of…read morereceptionist low level of knowledge about billing. Received my first visit February 14, 2018 and was told that i had to pay $175.00 at that time. I knew my insurance had a co pay of $30, however, the receptionist insisted she knew my insurance and i had to pay the money! Very demanding! And rude to say the least. After she was informed that she was wrong she said "i will look into a refund...its March 14, still no refund and my bill was paid the following week. Ive called at least 6-8 times, received a call from their billing services, but still no refund. Now their starting to take out money from my current visits, which is the wrong way to handle business. I keep getting put off, time after time. Im disabled, married and on a budget. Poor service! I dont normally write reviews and always give others the benefit of doubt. However, i am so upset that they took my cash, put me off for one reason or another and have MY MONEY! They always try and make you feel like you did something wrong! Watch giving them cash and demand they run it through your insurance first. The receptionist is not well educated in the position. Beware! The Doctor is pretty good. If not i would take my business elsewhere. Very upsetting...still no refund!

Richard R Wilson and Robert Pinello - familydr - Updated May 2026

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