EDIT: I initially wrote a very critical review because of a number of less than stellar…read moreinteractions with Dr. Rai and his staff. Dr. Rai actually called me to follow up and we had a conversation about it. It became immediately apparent that there was no ill-intent, just a lot of mis-communication. I read into things due to past experiences I've had with doctors, and assumed the same things were playing out in his office. Thank you Dr. Rai for reaching out, and clearing things up. I can admit when I get something wrong, and it appears I was wrong here. So I'm sorry for that, and I appreciate you taking the time to explain where you were coming from. Thank you.

Dr. Rai is a very meticulous surgeon that made the implant process flawless. His communication…read moreabout the steps involved with the implant procedure along with his people skills (bedside manners) need improvement. His assistant was really personable and great to talk with. I did not have any issues after surgery only minor bleeding. On the business side, his business manager, Nicole was really rude and belligerent while discussing a charge I did not owe. However, another assistant name Katie was cordial and pleasant to talk with and she took care of the charge.

I was a little nervous at first because my mom couldn't come to the back with me, but Kaylee…read morereassured me and told me everything was gonna be alright and it was. Dr.Burns was great and I didn't feel a thing. They gave me all the post-opp instructions and at the end I had to grab Kaylee and tell her she was so great because they both were amazing.

First let me say front desk, amazing. Kylie helped me get scheduled for my surgery. She was kind,…read moreunderstanding and answered every question I had. I went back for my surgery and overall 10/10. I was awake getting my wisdom teeth out and didn't feel a thing. Dr.Goodove was outstanding. Alongside Dr.Goodove was Tanika, making me feel reassured, she was so sweet! I left with a full guide of instructions and they even called me a few hours after the surgery to make sure everything was ok! This office is the best.

had the pleasure of meeting Dr. Tucker and her staff, and my experience was exceptional from start…read moreto finish. The office was impressively clean, and I felt welcome the moment I walked through the door. I was especially delighted to meet their in‑office service animal, Cosmo--calming, adorable, and truly a highlight of my visit. Dr. Tucker's team was warm, professional, and attentive. The front desk technician greeted me with a genuine smile and assisted me almost immediately. Every staff member introduced themselves with kindness and professionalism, which made me feel well cared for throughout my visit. The X‑ray technician was efficient and pleasant, making the process quick and comfortable. Dr. Tucker conducted a thorough examination and was transparent about my treatment plan and associated costs. I also have to highlight the hygienist--I've never had someone so knowledgeable, precise, and informative. She explained things I had never heard before, leaving me feeling empowered and confident in how to care for my beautifully cleaned teeth. Her expertise is a true testament to the team's dedication to patient education and high‑quality care. I genuinely cannot wait to return for another 5‑star experience. Amazing job, Dr. Tucker and team. With this level of care, I'm not sure why anyone would have complaints. This office truly knows how to take care of their patients

I really wanna thank them so much they took excellent care and helped me get my smile back which I…read morewas embarrassed for 3 yrs and now I can smile again

I'm not much of a reviewer but I thought my experience could help prevent someone from going…read morethrough what I continue to go through years later because of this doctor. In 2016 I had my upper jaw reconstructed/realigned by Dr. Mueller. I thought he was a godsend at the time because he made me love my smile/face. 11 months later, according to him, "my body rejected the bone graft placed." And I quickly went into surgery to fix that under his care. 4 years after initial surgery, I blew my nose and a screw comes out followed by bleeding that wouldn't stop for awhile. I called and I was told "this is normal." 3 years ago as I type this, I had swelling in my face and was living in Nevada at the time so I found a new oral maxillary facial surgeon out there and he had to put me in nearly emergency surgery to remove some hardware that was infected. This new surgeon also stated he never heard of a screw coming out of a nose after a jaw surgery. Sometime between then and now: two root canals because at least two teeth's roots were hit during the 2016 surgery and my teeth were now dying. August 2024: I had a draining fistula in my mouth near my scar tissue from the previous surgeries. I flew from Virginia to Nevada to see the new surgeon because no surgeon in Virginia will take on my case. Again I went into emergency surgery. We quickly found that Dr. Mueller put a screw into my #7 tooth (one that was attempted to save by root canal). My body had been rejecting the tooth so badly that the infection ate so much bone. I now have a huge hole in my mouth from the bone loss. 2 weeks later, I have to go into emergency extraction of that tooth. Last week, we find another infection above tooth #10 from a screw being drilled into it (the other tooth that was attempted to save by root canal). So we are planning on extracting that one in early 2025. Today, I meet with multiple doctors/surgeons nearly weekly and across the country to try to find a plan to help the bone loss and find a permanent option for the missing teeth. Many doctors/surgeons nearly hold my hand as they say "I'm sorry you're going through this and will continue to." I've had surgeons say, "I wish you found us back in 2016." I was never warned I would deal with this almost the rest of my life. I paid Dr. Mueller out of pocket because "insurance says it's cosmetic." I've paid $100's of thousands on my mouth and have probably double that in costs ahead of me because of Dr. Mueller's work. If you've made it this far, get a second opinion away from Dr. Mueller. My surgery by him is my biggest life regret.

AWESOME oral surgeon FANTASTIC customer service. I drive two hours just to come here. They've won a…read morelifelong patient here. During my periodic dental exam my dentist found white spots in my mouth! she referred me to an oral surgeon that didn't accept my insurance. So after researching on my insu providers website I chose to come see Dr. Mueller because he has high reviews on my providers site from other patients. AND MAN ARE THEY RIGHT! I drove the two hours and met other happy patients that had some very severe issues which Dr. Mueller fixed and they were there for follow ups. As for me luckily Dr. Mueller is well experienced regaring the issue I have which turned out to be licen planus. which he recognized right away and i come for my check ups now and I'm doing GREAT! And his staff is just as good. I'm very happy with everything and will continue to come here I'm a patient for life !

I had a great experience and consultation with Dr. Guter. He clearly explained my options. Very…read morecomprehensive. I highly recommend him!!!

Doctor is fantastic!…read more Front desk staff and scheduling not so much. Had a tongue tie surgery at 41, requested the day of surgery for ongoing plan and myofunctional therapy/ any issues that may arise after. Was told there was nothing needed as I'm an adult...after months of further issues, called back using the referral that I already have in place, refused service and told they do not recommend any of those therapies to patients unless explicitly asked. Which I did ask the day of surgery and it was not documented. The nurse then acted like I was the problem for being upset and attempted to hang up on me after asking me further questions, simply asking for proper documentation to take to the VA. Told their clinic does not do that and never has. How can a surgery clinic not put in requests or recommendations for proper follow up care after surgery? Or at least acknowledge the frustration without making it completely worse before blaming me- citing their staff is new and doesn't understand the process. Train your people. Document properly when patients ask about these issues before being upset that they are upset because you refuse to schedule or send documentation to the VA.

Dr. Pelaez is hands down the best dentist I have ever been to! He takes his time explaining your…read morex-rays, is incredibly personable, and has a thorough approach to the work he does. I have been going to him for years and am always impressed by his knowledge and skill. Would highly recommend Dr. Pelaez to anyone seeking a wonderful dental experience.

If I could give a zero I Would. I had an Appointment today…read moreMay 18 at 1. Called this morning to tell me that they don't take my insurance which on the website it says they Do. The Girl who called me Christina was INCREDIBLY RUDE and professional. I called back to Cancel my appointment and she told me if I miss two more appointments that I Cant return to the dental office but reminder it wasn't my fault I wasn't going to be there for my appointment. I was going to reschedule when I get a new dental insurance but I will not be returning. She continued to tell me how she sent information to my phone but I never received it. and she continued to repeat her self with the worst attitude. I filled out a new client paperwork but I have been there before. I will not be Returning and will also not recommend this dental office to family and friends. they need to have people at the front desk that actually wanna help and care for their clients. Very unprofessional

I went to Dr. Webber after a extraction at my primary dentist got infected. She made an emergency…read moreapt available to me and then followed up with multiple check ups. I can not say enough how appreciative I am of Dr. Webber, thank you. I will be referring anyone I know to her office.

I was referred to this office by my dentist. I called and set the appointment which was a long wait…read moretime seeing that I was trying to get a tooth extracted and dealing with an abcess. Showed up for the appointment to find out they didn't have me in the system but they were willing to see me anyway but only for a consult? While sitting in the waiting room I watched them have so many problem getting patients registered into their appointments. No thanks, I will warn everyone I know not to go here and I will call my dentist to get this delt with by someone who cares for their patients more then they do money or a good looking office.

Dr. Yeh is an excellent Board-Certified Dental Surgeon! He extracted my tooth with no pain…read morewhatsoever! He left me amazed by extracting my tooth within 1 minute while calming my nerves and anxiety. From the moment I walked into the office and checked in at the front desk the receptionist was friendly and very professional. Stephanie, his assistance was amazing! She kept me at ease while monitoring my blood pressure as I was a nervous reck! Thank you all for a pain free experience! Dr. Yeh, you are the best!

From the owner: "The mission of the team at Coastal Virginia Oral and Maxillofacial Surgery is to provide the…read morehighest level of compassionate care in oral surgery. Dr. Beale, Dr. Yeh, Dr. Quigg, and Dr. Duncan treat each of their patients like they are a part of their family, starting from the first call with our staff to the recovery process. We provide a comfortable and safe environment, supporting patients through each step of the surgical process. This allows us to provide exceptional oral and facial care. Our team is dedicated to excellence in patient care and aims to be empathetic, caring, and efficient. Our doctors and team pledge to provide you with emphatic and efficient patient care."

London Bridge Smiles is by far one of the best dental practices I've yet encountered in Virginia…read moreBeach. Dr. Alan Kessler gave me good advice and options to explore, listened to my concerns, answered questions, and provided excellent treatment. LBS assistants are both professional and caring, and the front office staff are tops - appointments, insurance, billing, everything was accurate and immediate. It is a lovely place, welcoming and relaxing. Lots of experience here that gives me confidence and peace of mind in addition to great results. I highly recommend this practice!

I truly appreciate Dr. Alan Kessler in getting a very tough job on my wisdom tooth done with time…read moreand patience. He successfully succeeded in getting the job done to perfection. His assistance "D." worked hand and hand with the doctor and I walked out a very happy patient and a new beginning to my wisdom tooth. I highly recommend these team of professionals under the roof of "London Bridge Smiles".

Dentures and dentistry Excellent care quality…read more Office experience also excellent No waiting on long appointment schedule they scheduled me in within a week!

Inexperienced assistants the last 7 years. Office personnel kept changing. Some of the assisting…read morepersonnel was in this office just to get training. Dr. Mendrinos while working on my teeth, with her grinding tool twice injured my lower lip. This happened while she was pulling the hand of her assistant to locate the suction tool in the right place in the mouth. There was no dental hygienist in the office for at least 5 years, therefore, there was no comprehensive examination/cleaning on my teeth. On her guard, I lost 4 of my teeth as a result of not having a Hygienist to perform a comprehensive exam. On every visit, I was never provided with a statement to indicate work performed on my teeth and the charges for the visit.