Dentures and dentistry Excellent care quality…read more Office experience also excellent No waiting on long appointment schedule they scheduled me in within a week!

Inexperienced assistants the last 7 years. Office personnel kept changing. Some of the assisting…read morepersonnel was in this office just to get training. Dr. Mendrinos while working on my teeth, with her grinding tool twice injured my lower lip. This happened while she was pulling the hand of her assistant to locate the suction tool in the right place in the mouth. There was no dental hygienist in the office for at least 5 years, therefore, there was no comprehensive examination/cleaning on my teeth. On her guard, I lost 4 of my teeth as a result of not having a Hygienist to perform a comprehensive exam. On every visit, I was never provided with a statement to indicate work performed on my teeth and the charges for the visit.

Dentistry of Virginia Beach is the absolute best! The staff are always so warm and welcoming. I…read morelove how they always go out of their way to accommodate my needs. As for Dr. Palaez, he is simply brilliant! I appreciate his engaging step by step explanations during every procedure he performs. His excitement for his work is remarkable. Suffice to say that he is the epitome of how doctors should be.

If I could give a zero I Would. I had an Appointment today…read moreMay 18 at 1. Called this morning to tell me that they don't take my insurance which on the website it says they Do. The Girl who called me Christina was INCREDIBLY RUDE and professional. I called back to Cancel my appointment and she told me if I miss two more appointments that I Cant return to the dental office but reminder it wasn't my fault I wasn't going to be there for my appointment. I was going to reschedule when I get a new dental insurance but I will not be returning. She continued to tell me how she sent information to my phone but I never received it. and she continued to repeat her self with the worst attitude. I filled out a new client paperwork but I have been there before. I will not be Returning and will also not recommend this dental office to family and friends. they need to have people at the front desk that actually wanna help and care for their clients. Very unprofessional

Went to Downs Dental Care this morning to have a painful broken tooth extracted…read more Dr. Paige Downs made this difficult extraction look easy. The staff was very friendly and helpful. Since I'm retired/disabled on a fixed income I was offered the option to make monthly payments. Most other dental clinics won't do that. I highly recommend Downs Dental Care and I will return for any further dental needs

Love Dr. Downs and my dental hygienist Christi. Everyone is so awesome and definitely make you feel…read morelike family. I highly recommend them for dental needs.

I was recommended by my old boss to come see Dr. Folck and let me tell you I had a comfortable…read moreexperience. Let me start at the beginning. So my old dentist, Dr. Lee at Dentistry First had closed down and I hadn't seen a dentist since. However before he closed he did tell me I had moderate periodontal disease. His hygienist told me to get braces so that way if I go to get a gum graph my life would be simple. So I listened. I got braces from Savage Visser and Sabol. (recommend them too) So fast forward to today. Of course as Dr. Lee said, moderate periodontal disease. I already knew. My hygienist today was Josh. He was so gentle. I was extremely scared since it had been a couple of years. He took X-rays and the cleaning was super quick. Hurt a bit because I have a sensitivity to cold. Dr. Folck came in to see me, though I have a bit of issues, he was as sweet as can be and he gave me a recommendation to see a periodontal specialist to give me a gum graph. I can't wait for that because after that I know I'll have beautiful bright white teeth! I highly recommend. I drove all the way from the Kempsville area to go here. Worth the gas.

I don't know how this place doesn't have more reviews. I went to my first appointment with this…read moreoffice Monday and it was great. The office was really nice and clean and everyone was kind. I didn't wait long, was taken back before my appointment time. Will definitely come back in 6 months.

I went to London Bridge Smiles last month. I hadn't been to the dentist in a while because I get so…read moreanxious when I go. From the moment I called, I knew they were going to be great. Brittany, at the front desk, helped get my insurance straight and schedule my appointment. I had to reschedule because of insurance and she was so accommodating and helpful. When I went in for the appointment, Brittany was the first one to greet me with a smile on her face and she was just as pleasant as she was on the phone. Christina was my dental hygienist. She was phenomenal. She was gentle, explained every single thing she was going to do before doing it and talked with me to help me feel comfortable. She spent few minutes just getting to know me and didn't rush through anything. I told her I didn't enjoy going to the dentist and she encouraged me and told me I was in good hands. Dr. Vaughan was my dentist. She was so upbeat and thorough. They did 3d scans and x-rays and Christina gave a report on what was done before I was examined by the dentist. They worked well as a team. I had to get a deep clean with a laser and my insurance didn't cover it. Before anything was done, Brittany came in and went over what the cost would be and no one pressured me into anything. All the information was given to me and then I got to decide. This made me feel in control of my treatment plan. I went back a month later and they were happy with the progress I had made with my gums and were able to get me in right then to get a crown done due to a cancellation. Kylie from the front desk came and explained the cost and gave me the information to decide if I wanted to proceed with treatment and I did. Megan was the dental assistant that helped Dr. Vaughan. She was so calm and relaxed which helped me to relax. Her and Dr. Vaughan constantly checked to make sure I was okay during the procedure. I cannot say enough how much I appreciate Brittany, Kylie, Christina, Megan and Dr. Vaughan for making me feel so comfortable and helping make getting my teeth back to a healthy condition so much easier.

I made an appointment October 6th. They wanted a $50.00 payment to hold my spot. My appointment…read morewas for december 10th. I called to make sure everything was still on track. They said they changed computer programs and I was no longer on the schedule. They rescheduled me for 12,12,25. Then they told me their person quit so I couldn't get in until next summer. I said I would like a refund and she said she would take care of it right now. She still has not refunded my $50.00. I do not understand why they didn't just hire another person.

had the pleasure of meeting Dr. Tucker and her staff, and my experience was exceptional from start…read moreto finish. The office was impressively clean, and I felt welcome the moment I walked through the door. I was especially delighted to meet their in‑office service animal, Cosmo--calming, adorable, and truly a highlight of my visit. Dr. Tucker's team was warm, professional, and attentive. The front desk technician greeted me with a genuine smile and assisted me almost immediately. Every staff member introduced themselves with kindness and professionalism, which made me feel well cared for throughout my visit. The X‑ray technician was efficient and pleasant, making the process quick and comfortable. Dr. Tucker conducted a thorough examination and was transparent about my treatment plan and associated costs. I also have to highlight the hygienist--I've never had someone so knowledgeable, precise, and informative. She explained things I had never heard before, leaving me feeling empowered and confident in how to care for my beautifully cleaned teeth. Her expertise is a true testament to the team's dedication to patient education and high‑quality care. I genuinely cannot wait to return for another 5‑star experience. Amazing job, Dr. Tucker and team. With this level of care, I'm not sure why anyone would have complaints. This office truly knows how to take care of their patients

This was a total washout Aspen Dentals front desk needs help.The most un-professional medical…read moreoffice Ive ever been to.The right hand doesnt know what the left is doing.They dont care about the patient just the hoops to jump through to get help.After waiting a week my appt was today and after the greeting I was taken to the exam room The asst scanned my mouth and looked over my paperwork and asked have you been on antibiotics for a week? I told her no I was not informed of this then she said We cant treat you now because of that Frustration level went to the moon with that I told her I didnt know if I could trust you to work on my teeth.I felt like I was their patient for this and they should have prescribed the antibiotics Anyways Im glad you got plenty of customers that you can run them off with mistreatment And I was seriously considering implants. Thank You Good Luck in your business endevours.

Best customer service experience ever. The entire staff is welcoming and professional.read more

Very professional. I felt like I was always in good hands! The rates are reasonable and the value…read moreis high.

Dr . Bergers office is fabulous! Everyone from the dentists to front office staff are all very…read moreprofessional and knowledgeable. This is one dental office that I highly recommend. They also accept military which is a plus! The work that me and my son have received has been great! They also do other things in their office such as teeth whitening and such. If you are new to the area of Virginia Beach and military or even if your not but looking for a dentist I suggest Dr. Bergers office and staff! I give Dr.Berger and staff five surfboards!

I am terrified of dental procedures. I needed some work done and they were patient and painless…read more Ill never go anyplace else.

I guess I will be finding another dentist office for my teeth cleaning. Apparently if you don't…read morerespond via text message by 3pm TWO DAYS before your scheduled appointment, they cancel your appointment. I am very familiar with text/ email reminders, or confirmations of medical appointments, but I have never experienced a policy like this one that literally cancels your appointment two days before. What if people are working or traveling and don't get the message until after 3pm? Also, maybe this was in the fine print, but I was never informed of such a ridiculous policy. I also don't appreciate the limited hours of operation. Maybe it works for a stay at home house wife, but for anyone running a business, or working long hours it's just not convenient, or practical. Another issue is that they require you to pay up front for services, and then you have to wait for your insurance to reimburse you. Another inconvenience. Finally, they have made a lot of investments in new technologies, such as the sonic cleaner and they require/ prefer for you to use the uncomfortable devices, even when you request hand scaling. At my last cleaning I asked the hygienist if she could just do hand scaling because the sonic device is uncomfortable and causes more TMJ pain. Her response was, "why don't we compromise and do half and half." It made me feel pressured to concede, and likely she is being pressured/ encouraged to use this device on patients. I'm sure Coastal Cosmetic Dentistry has plenty of business, and lots of 5 star reviews, but it's hard to imagine that I'm the only patient that's been put out by the items mentioned above. You might want to at least give your patients a heads up that you require a response two days before your scheduled appointment to keep the appointment.

Absolutely the most misleading , misguided , and over charged dental practice I've ever been to…read more They will over charge you for services excessively. They attempted to charge me X3 cancelations for 1 visit. They also have kept money for service they didn't provide which was thousands of dollars, I'll be handling that but to help you out and avoid this nonsense . Dr. Sinclair is unprofessional, and snarky. They will fluff up the initial appointment to make it feel like they care about anything else other than over billing you. Absolutely get other opinions. This last 4 years of going here has been a nightmare . My temporary work was very badly done, the cheap temporary caps were so flimsy, the amount of cracks, and chips on temporary material exposing the real tooth. I've seen this man on several occasions and he never not once tried to fix it . I paid a lot of money for this unprofessional low budget work. I am beyond unsatisfied and disappointed. I hope nobody goes through this.