Dentures and dentistry Excellent care quality…read more Office experience also excellent No waiting on long appointment schedule they scheduled me in within a week!

Inexperienced assistants the last 7 years. Office personnel kept changing. Some of the assisting…read morepersonnel was in this office just to get training. Dr. Mendrinos while working on my teeth, with her grinding tool twice injured my lower lip. This happened while she was pulling the hand of her assistant to locate the suction tool in the right place in the mouth. There was no dental hygienist in the office for at least 5 years, therefore, there was no comprehensive examination/cleaning on my teeth. On her guard, I lost 4 of my teeth as a result of not having a Hygienist to perform a comprehensive exam. On every visit, I was never provided with a statement to indicate work performed on my teeth and the charges for the visit.

Dr. Pelaez is hands down the best dentist I have ever been to! He takes his time explaining your…read morex-rays, is incredibly personable, and has a thorough approach to the work he does. I have been going to him for years and am always impressed by his knowledge and skill. Would highly recommend Dr. Pelaez to anyone seeking a wonderful dental experience.

If I could give a zero I Would. I had an Appointment today…read moreMay 18 at 1. Called this morning to tell me that they don't take my insurance which on the website it says they Do. The Girl who called me Christina was INCREDIBLY RUDE and professional. I called back to Cancel my appointment and she told me if I miss two more appointments that I Cant return to the dental office but reminder it wasn't my fault I wasn't going to be there for my appointment. I was going to reschedule when I get a new dental insurance but I will not be returning. She continued to tell me how she sent information to my phone but I never received it. and she continued to repeat her self with the worst attitude. I filled out a new client paperwork but I have been there before. I will not be Returning and will also not recommend this dental office to family and friends. they need to have people at the front desk that actually wanna help and care for their clients. Very unprofessional

I cannot say enough good things about Downs Dental Care. I have been a patient since 2021 and Dr…read more Downs and her team have significantly improved the quality of my dental health and also my life. This is a beautiful practice, it looks like a dental spa. However it is also a cutting edge medical dental facility. I have severe periodontal disease, the treatments that have been made available to me are new innovative and they work! I have been very blessed to have received care from many of the folks at this practice, Christi is the hygienist that I see every 3 months and she has been absolutely phenomenal. In partnership with Dr. Downs she has introduced some very advanced and effective treatments into my care plan. I have been very impressed by her dedication to finding ways to help me. Everyone at this practice is extremely kind, my comfort is always a top priority and even procedures that I feel like could be painful are not. Dr. Downs and her team have always made sure that I am totally comfortable. I would say that I laugh more and enjoy my time at the practice more than most people would associate with a visit to the dentist's office. The billing staff are also very knowledgeable, I feel like they take extra steps to ensure as much of the costs are covered by my insurance as possible and there are never any surprises. I highly recommend Downs Dental Care, going there is both an enjoyable and effective experience!

Went to Downs Dental Care this morning to have a painful broken tooth extracted…read more Dr. Paige Downs made this difficult extraction look easy. The staff was very friendly and helpful. Since I'm retired/disabled on a fixed income I was offered the option to make monthly payments. Most other dental clinics won't do that. I highly recommend Downs Dental Care and I will return for any further dental needs

I was recommended by my old boss to come see Dr. Folck and let me tell you I had a comfortable…read moreexperience. Let me start at the beginning. So my old dentist, Dr. Lee at Dentistry First had closed down and I hadn't seen a dentist since. However before he closed he did tell me I had moderate periodontal disease. His hygienist told me to get braces so that way if I go to get a gum graph my life would be simple. So I listened. I got braces from Savage Visser and Sabol. (recommend them too) So fast forward to today. Of course as Dr. Lee said, moderate periodontal disease. I already knew. My hygienist today was Josh. He was so gentle. I was extremely scared since it had been a couple of years. He took X-rays and the cleaning was super quick. Hurt a bit because I have a sensitivity to cold. Dr. Folck came in to see me, though I have a bit of issues, he was as sweet as can be and he gave me a recommendation to see a periodontal specialist to give me a gum graph. I can't wait for that because after that I know I'll have beautiful bright white teeth! I highly recommend. I drove all the way from the Kempsville area to go here. Worth the gas.

I don't know how this place doesn't have more reviews. I went to my first appointment with this…read moreoffice Monday and it was great. The office was really nice and clean and everyone was kind. I didn't wait long, was taken back before my appointment time. Will definitely come back in 6 months.

10 stars From the moment I arrived at London Bridge Smiles,…read moreI received an exceptional level of care. After anxiety caused me to cancel several appointments, Dr. Limberis, personally reached out to reassure me. When I finally arrived, she made a point of finding me, welcomed me with a warm hug, and treated me with remarkable patience and compassion. Kennedy, the dental assistant, was equally outstanding. She took the time to answer every question thoughtfully and ensured that I felt informed, comfortable, and at ease throughout my visit. Her professionalism, communication skills, and extensive knowledge of the practice were truly impressive. Chanel and the front-office team provided impeccable service from beginning to end. Every detail, including my paperwork and next steps, was explained with clarity and care. They made certain that I fully understood everything before leaving. This team represents excellence in patient care. Their warmth, professionalism, and attention to detail transformed my anxiety into confidence and excitement. I now look forward to continuing my journey with London Bridge Smiles and achieving the beautiful smile I have been hoping for. I highly recommend this exceptional practice. Love ya 2 life. Patricia Goff

I had a full set of dentures fabricated, with a few adjustments came out great. They back their…read morework up. These folks are true professionals and a credit to their profession . Do yourself a favor and try this establishment out you will be very pleased I'm sure.

had the pleasure of meeting Dr. Tucker and her staff, and my experience was exceptional from start…read moreto finish. The office was impressively clean, and I felt welcome the moment I walked through the door. I was especially delighted to meet their in‑office service animal, Cosmo--calming, adorable, and truly a highlight of my visit. Dr. Tucker's team was warm, professional, and attentive. The front desk technician greeted me with a genuine smile and assisted me almost immediately. Every staff member introduced themselves with kindness and professionalism, which made me feel well cared for throughout my visit. The X‑ray technician was efficient and pleasant, making the process quick and comfortable. Dr. Tucker conducted a thorough examination and was transparent about my treatment plan and associated costs. I also have to highlight the hygienist--I've never had someone so knowledgeable, precise, and informative. She explained things I had never heard before, leaving me feeling empowered and confident in how to care for my beautifully cleaned teeth. Her expertise is a true testament to the team's dedication to patient education and high‑quality care. I genuinely cannot wait to return for another 5‑star experience. Amazing job, Dr. Tucker and team. With this level of care, I'm not sure why anyone would have complaints. This office truly knows how to take care of their patients

I received a call two days before my scheduled dental appointment, asking the same questions I had…read morebeen asked when I initially scheduled it weeks ago. I have several dental issues that need attention, including a crown adjustment. During the discussion, I was informed that the dentist would charge me the full amount for adjusting my crown, as if it were a new one. I was told the dentist would need to remove my crown. You do not need to remove a crown to do an adjustment. A new crown is 1,500- 2,000 dollars so that amount for an adjustment is outrageous!!! They highly recommended that I visit the dentist who had placed the crown on me. This was the first time I had ever heard such a recommendation. I believe that whoever scheduled the appointments should have informed me or the office well in advance, at least more than two days before the appointment.

Coastal Cosmetic Dentistry is as good as it gets when it comes to excellent personalized dental…read morecare. Cappy hires the cream of the crop for every position in his practice. Every dental assistant is well-educated, well-spoken, personable and caring. Cappy seems truly invested in your whole body healthcare (because as we all know, you dental health affects all of your organs!). Cappy goes the extra mile to get to know all of his patients, so that when you walk in the door, you feel as though you're among friends. He is always friendly, knowledgeable, up-to-date on the state of your dental well-being, well educated on current and cutting edge dental technology, and wants to ensure your physical and mental comfort. From the office managers to the dental hygienists, I feel that I'm in good hands. Cappy believes in whole-body health, so he grows organic vegetables behind his practice, that he gives to his clients, always has snacks, coffee, tea and bottled water in the wait area, has comfortable dental chairs with massager built-in, provides all of his patients with sunglasses to protect their eyes from the bright lights and miniature chapstick so the sides of your mouth won't crack from dryness when he's working on you. One of my favorite things is his willingness to address multiple services in one or two visits so you aren't having to make numerous appointments for every little thing (like my previous dentist who would only block out one hour of time to devote to each patient. For example, I had to make 6 appointments for a root canal and crown!). He definitely respects his patients' time...a rare thing in the medical world. My wife had her first cleaning done by Michelle and she sent her home with organic tea, a coffee mug and a can of organic soup. It's those small gestures that make you feel like he and his staff really care about you. When my wife was diagnosed with a serious disease, Cappy and every single member of his staff sent her a get well card with a heartfelt message from each individual! This practice is a rare gem in today's medical field! I feel blessed to have discovered Cappy and his talented staff.

Best customer service experience ever. The entire staff is welcoming and professional.read more

I am terrified of dental procedures. I needed some work done and they were patient and painless…read more Ill never go anyplace else.

Let me just start by saying that I do not do dentist well due to past traumatic experiences with…read morethem, but The Doctors Berger are the ONLY dentists I will go to! Honestly, the whole staff is beyond helpful & caring! Yes, some dental work is uncomfortable, but they make it as stress free & pain free as possible. Dr. Chris is extremely attentive to his patients & their needs. I can say they the whole staff made me feel comfortable from the time I walked in to when I left. They understood my anxiety & never made me feel uncomfortable about it. I will happily drive the 20-30 mins it takes to get there! Honestly, I can't recommend The Doctors Berger enough!!

Staff is very professional and conscientious. I feel like they value my time and they are prompt…read morewith appointments. I would recommend this practice without hesitation especially if you are looking for a service provider that values a positve intentional relationship.

I guess I will be finding another dentist office for my teeth cleaning. Apparently if you don't…read morerespond via text message by 3pm TWO DAYS before your scheduled appointment, they cancel your appointment. I am very familiar with text/ email reminders, or confirmations of medical appointments, but I have never experienced a policy like this one that literally cancels your appointment two days before. What if people are working or traveling and don't get the message until after 3pm? Also, maybe this was in the fine print, but I was never informed of such a ridiculous policy. I also don't appreciate the limited hours of operation. Maybe it works for a stay at home house wife, but for anyone running a business, or working long hours it's just not convenient, or practical. Another issue is that they require you to pay up front for services, and then you have to wait for your insurance to reimburse you. Another inconvenience. Finally, they have made a lot of investments in new technologies, such as the sonic cleaner and they require/ prefer for you to use the uncomfortable devices, even when you request hand scaling. At my last cleaning I asked the hygienist if she could just do hand scaling because the sonic device is uncomfortable and causes more TMJ pain. Her response was, "why don't we compromise and do half and half." It made me feel pressured to concede, and likely she is being pressured/ encouraged to use this device on patients. I'm sure Coastal Cosmetic Dentistry has plenty of business, and lots of 5 star reviews, but it's hard to imagine that I'm the only patient that's been put out by the items mentioned above. You might want to at least give your patients a heads up that you require a response two days before your scheduled appointment to keep the appointment.