PAIN FREE ROOT CANAL! This place was top notch from the office staff to DMD Truong. Very…read moreprofessional, friendly and compassionate. I highly recommended this place.

I was referred to Willamette Valley Endodontics through my primary dental provider and ODS Dental…read morefor a root canal and permanent filling. I traveled all the way from Portland for my initial appointment and had expressed at that time that I require a trauma informed level of care due to having severe PTSD. The provider I met with had absolutely zero understanding of what trauma informed care is or how to provide it. When attempting to explain my need for this specific level of care, it was merely called into question instead of respected and or accommodated. My wife attempted to contact their office as well, in an effort to explain the severity of my PTSD symptoms and request an appropriate level of care and/or a collaborative approach with my primary care provider to ensure my needs were met accordingly. Instead of finding a way to assist in proceeding forward, they told my wife that they do not; or are not willing to accommodate my needs. As my PTSD diagnosis is a disability and falls under ADA protections, I am absolutely appalled at not only their professed inability to provide an appropriate level of care but the manner in which they so poorly navigated the request. The office staff was extremely rude and unwilling to assist in finding a viable and appropriate option for me to recieve the care I need at their practice. As a retired provider, I am beyond disappointed in their lack of professionalism and/or ability to serve individuals with disabilities in an ethical and appropriate manner. As a patient, I am absolutely devastated by the inability of this office to meet my needs or even express any concern regarding my care.

This morning I went to have a root canal procedure by Dr. Jay Bayat. While the procedure went okay,…read moreI became very concerned about this clinic's practices. After having my mouth deadened, I was waiting for the operation to begin. No one was in the room with me. I felt a rubbing along my left side while I was laying fully reclined in the chair. There was a large dog next to me. Not mine. He licked the left side of my face. I spoke up and asked that the dog be removed. There may have been cursing. Mine. The dog was removed. The procedure then was completed. At the end of the process, I mentioned to Dr. Bayat that a dog should not have been in the room. He said it was okay with OSHA rules and called me an "angry old man." I'd never consented to a dog being in the room. He also said if I had not been scheduled at the clinic, I would not have gotten an appointment anywhere for three to four months. Upon leaving the clinic, I asked the bill be sent to me as I wanted time to contact OSHA, the Oregon Dental Association, and my Medicare Advantage insurance company. What happened at Salem Endodontic Associates today was the most unprofessional medical behavior I've ever experienced. Dr. Roger Sauer

My daughter had several root canals at Salem Endodontic. She received phenomenal care from the…read moreentire staff each and every time! 10 out of 10 I would recommend!

These guys are the best! Travis truly cares about your teeth and his passion shows. I have never…read morehad a negative experience there with any of the staff. They have all been truly outstanding!

Dr. Duffy and his staff are all amazing & outstanding! I have extensive TMJ & have had many…read moresurgeries over the years and it is difficult for me to have any type of dental work done. Dr. Duffy & his staff completely understand this and have always scheduled me for extra time so I can take "breaks" during routine care or any type of other care. In January I had my routine dental cleaning & check-up and let Dr. Duffy know I had a "lump" on the roof of my mouth. After he looked at it he said I needed to have a biopsy done & he immediately referred me to an Oral Surgeon & got me an appointment with them that day! Long story short, I had a tumor in the roof of my mouth but thankfully it was diagnosed in time & after having another surgery the pathology came back clean on all margins. I am beyond thankful that Dr. Duffy was so proactive, knowledgeable and realized the potential seriousness of the situation. Dr. Duffy and his staff are kind, understanding, thorough & absolutely wonderful! I highly recommend them!! They are very professional, understanding, patient and sincere and the absolute best!!!

Excellent Doctor excellent staff very good care! Don't hesitate the best in Salem. Very good resultsread more

I'm glad we chose Dr. Bowman for our daughter's root canal. When we told him we were nervous and…read moredidn't know what a root canal entails, he explained the process and made us feel comfortable. We let him know up front that our daughter has had a problem with numbing. He made sure she wasn't feeling anything as he went along. He was knowledgeable, friendly and took his time making us feel comfortable.

With zero amounts of irony, Dr. Bateman has quite literally changed my life…read more I have been terrified of the dentist since I was eight. To the point where even as I child I was having panic attacks. Every dentist I had treated me like a scared little kid even up until adult hood. So I stopped going. My fillings needed replaced, I had a cracked tooth, I had a cavity or two, and I was letting my mouth go to hell all because of my fear. But then I found this office, and everything changed. Dr. Bateman and his staff treated my anxiety seriously. They offered sedation methods that calmed me down to the point of WANTING to get treatment done. They have been patient, kind, and extremely accommodating. Not only can I eat normally again, but my smile looks better than ever and I have a new confidence I lost for years. If any of this sounds like you and your experiences: don't hesitate. You won't regret your time with this team.

My husband and I go to Dr. Bateman because he is an amazing anesthesia dentist! My husband has an…read moreextremely small esophagus so he needs anesthesia to stop gagging. Dr. Bateman has the patience of Job! His dental biller is amazing. She always will work with our insurance to get the correct billing. Trust me...I worked in the dental billing field for 20 years...I know her billing is correct! We always feel welcome when we come to his office and we both know that team will do their best job to make me feel comfortabl! We live in Lincoln City and will drive two hours round trip just to get all of our dental work completed! Fran Lonnon

Pleasantly surprised with my root canal experience today. The procedure was pain free and I almost…read morefell asleep in the chair. Dr. Nguyn is professional and knowledgeable in his specialty. The assistant was friendly and kind and made me feel welcome and comfortable. If anyone needs a root canal in the Salem area, I would highly recommend Dr. Nguyn at Polaris Dental Specialists. Bruce S. October 8, 2019

So follow up from over charges. Today I received a follow up call on my complaint to the Oregon…read moreBoard of Dentistry. Yes I received my money back after hours and hours of fighting. Most people are unaware of EOB(explanation of benefits) and never compare what they should've paid (per insurance contracts) and what they did pay. My case is closed but I was advised that there is an ongoing investigation due to fraudulent practices and charges and it was suggested that I post this and let others know to contact dental board for all complaints.

They are not nice here or gentle on your teeth. They're constantly mansplaining to me like I am…read moreunintelligent. They rush through procedures and write down 1,001 things you "need" to get done even when you're only specifically going in for one thing. The dentist tells you one thing and their techs tell you something different. They are not considerate of patients feelings nor effectively communicative. I highly recommend going elsewhere or ALWAYS getting a second opinion.

These dentists are all in. They are devoted, the staff except the 2 that called out yesterday and…read moremissed out on free lunch but hey. I hade my big ugly front teeth pulled out yesterday no meds no pain!!! Wtf? If I wasn't already lined up for implants this would be my go to all the time. I went in for an emergency procedure and was super satisfied. They even put my teeth back in with bonding. So it still looks like a full smile. Love it. Thanks yall

On January 19th, my bridge broke in the front tooth. I immediately tried to make a dental…read moreappointment and Salem Family and Cosmetic Dentistry. They were not able to see me until January 29th leaving with a hole in my front tooth. They then changed the appointment to February 2nd. I voiced m opinion in a letter written to the dentist. He then called me on February 2nd refusing to fix the bridge. I also asked repeatedly in emails to send me my records and the name of the dentist that would work on my bridge. They sent a document that was encrypted and I could not open. They refused to send me my payments that I have made. They also refused to send me the information where the original dentist is practicing. Within the past year alone, this denture has broken three separate times. This is unacceptable for work of this cost and nature. While I understand that the dentist who originally completed the work no longer practices there and that the office has changed ownership, Salem Family and Cosmetic Dentistry purchased this practice and assumed responsibility for its patients and prior dental work. I have also been told that you will not repair the denture unless I pay upfront, allegedly due to my "attitude." I am upset because I have every right to be given that I have had to deal with three failures of a very expensive denture in less than a year. My frustration comes from feeling ignored, dismissed, and treated unfairly.

They were really friendly and concerned about me, didn't be little me. Gave me suggestions on how…read moreto better my gums.

After getting a call from Keizer Smiles bussiness office, they apologized for the error and all is…read moregood. I will be recommending this office in the future and its to bad they stopped excepting my insurance. Now I have to find a new dentist. :( Dr. Lebaron is an exceptional dentist and provides quailty dental care and I will miss his staff as well.

i will not recommend this dental practice, due to it sends bills to their customers will a past due…read morestamp when its the first bill you get after waiting a month for the bill to show up. I will be seeking my dental services elsewhere! They office used to be run so much better when Dr. Anderson owned the practice!