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Richard H Karr, DMD

5.0 (1 review)
Closed • 11:00 am - 7:00 pm

Services - Richard H Karr, DMD

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Samoset Family Dental - Brand-new operatory fitted with comfortable ADEC chairs, digital x-rays and Netflix.

Samoset Family Dental

5.0(5 reviews)
0.8 mi

I had severe tooth pain but was unable to get appointment until 3 weeks later. I was a new patient,…read morenever even had a cleaning at Samoset Family Dental. The pain became unbearable yesterday so I decided to make a call and see what they could do. The receptionist was sympathetic and told me to come in at 3pm so they could take a look at it. They told me I needed a root canal and legitimately felt bad for me. I over heard 2 of the dentists talking amongst each other trying to find a way to fit me in. They even talked about staying late and as long as one of them could get out in time to drive their daughter somewhere at 6:45pm they would stay to do the procedure. Just by luck their 4pm never showed and they were able to do the root canal. I have zero pain today thanks to Samoset Family Dental. I will be telling everyone about your amazing patient care and chair side manner

These are the reasons why I love Plymouth's Samoset Family Dental:…read more1. Everyone is exceptional courteous, thoughtful, helpful, and friendly, sporting wonderful dispositions. 2. I get exceptional care from my dental hygienist, who truly cares about not only my teeth but me. 3. Dr. Sheng is astute in her knowledge and has a great "bedside" manner in explaining my options.

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Samoset Family Dental - Our frontdesk Sue is the first smiling face you will see in our office!

Our frontdesk Sue is the first smiling face you will see in our office!

Samoset Family Dental - Dr. Sheng with dental assistant Rylee.

Dr. Sheng with dental assistant Rylee.

Samoset Family Dental - Samoset Family Dental welcomes you!

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Samoset Family Dental welcomes you!

Aspen Dental - Plymouth, MA

Aspen Dental - Plymouth, MA

2.6(41 reviews)
1.0 mi

Extremely concerning billing practices and misleading information. Overcharged by…read morethousands-Insurance verified everything. I normally don't leave reviews, but I feel obligated to warn others. I was charged over $4k for dental work here, even though my final insurance Explanation of Benefits shows my actual responsibility was less than half that. We're talking a confirmed overcharge of over $2k. When I asked management about a refund, I was told: * they "couldn't see" the finalized EOB (insurance confirmed they can) * I needed to bring them my copy of the EOB (not the patient's responsibility) * refunds take 90-120 days (insurance confirmed this is not true) * billing "can help" (billing told me they cannot) Every time I called, I was immediately placed on hold when they saw my name. When I walked in, I still couldn't get a straight answer. My insurance has now escalated this as a formal case through their Appeals Department, confirmed the overcharge, and assigned a case manager to intervene because the office would not process the refund properly. The hygienist and dentist were genuinely kind, but the front office and management were extremely frustrating and unprofessional. I hope corporate addresses this, because patients deserve transparency and not roadblocks when a documented refund is owed. Sharing this so others check their EOBs carefully, or do themselves a favor and find another dentist.

I contacted Aspen dental about a crown I had installed on 07-14-25 after they reached out to me due…read moreto my dissatisfaction. The operations manger, Michaela, was very helpful and professional listening to my thoughts and feelings and resolved the issue to my satisfaction. Their dental care was top notch and now their follow thru with my complaint top notch as well. Thank you Walter Gotovich

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Aspen Dental - Plymouth, MA
Aspen Dental - Plymouth, MA
Aspen Dental - Plymouth, MA

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Richard H Karr, DMD - generaldentistry - Updated May 2026

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