I don't take a 1 star review lightly. But though the dental care was fabulous, we have been…read morecompletely stunned by an instance that leaves us warning everyone we meet never to do business with this office. We have never been treated so badly by a medical office (although they are very nice people in person, and probably good people overall, they are careless and clueless as to how their business practices affect their clients.) We tried to pay our $1800 bill with a medical FSA card, money we put away for medical expenses. But these cards can take time to process due to needed receipts required from past transactions. I kept the office updated on the status of this and they said they would work with us. These weren't payment arrangements, we had the money to pay. Every medical professional we work with understands how these work and provided the payment is scheduled, they work with us since we aren't just degenerates dodging our medical bills. The office apparently got sick of waiting and sent us to collections. They use an extremely aggressive collection agency, Bonneville Collections, who treat people terribly. They used the contracts we had signed to exploit their legal right to charge us huge amounts of money and actually sued us and obtained a judgement for $3800. I called Dr Hess' office and asked to pay them directly and they declined, knowing what the collection company was doing. I explained the damage this was causing and they simply did not care. (Companies will say it is out of their hands because they don't want to be bothered with retracting an account from their collection agency.) This was a huge hit for our credit, our finances and our confidence in how some people choose to do business. Please, if you choose to do business here, consider following the advice that a lawyer I spoke with gave to me. You do not have to sign the agreements saying you will pay fees up to 40% of the bill in case of collection. Change it to something fair like 18%. (And you do not have to sign the arbitration clause. These clauses are not in your best interest.) A collection agency-happy company like this one who uses the most ruthless agency can totally mess up your credit just because they legally can...because we sign things thinking we have to. Even when you have the money to pay. I don't know about you, but when I walk into an appointment and hear "your insurance has been processed for the last several appointments and you owe $1800 now", I want to work with someone who won't offload me to collections just because I need to free up my medical card. Could I have helped this situation? I'm sure there are things I could have done to make the process a bit quicker. But, let's recognize that medical billing and insurance, in general, is a paperwork nightmare already and that there is a big difference between people who won't pay and people who are trying. Why be litigious and heartless about it? It really does make all the difference.

We have been seeing Dr. Hess for 8 years now and have always been happy with his office. We have…read morenever had to wait over 1-2 minutes in the waiting room for an appointment. I appreciate that they run on-time and they have such friendly dental hygienists and staff. My nephew had a dental emergency while visiting us from out of state and Dr. Hess got him right in and took care of it. Great service!

Right when you walk through those doors the ladies at the front desk no matter who it is greets me…read morelike I'm family . That's important to me . Dr. Butler and his staff are amazing. They talked with me about what I needed and wanted. They listened! I was a new patient at first, now I'm part of the family. I have bone and gum disease. I needed a lot of compassion. They gave that ease for me to get a beautiful smile!!! I recommend if you and or your kids need a dentist, make that appointment! You will be so happy you chose Dr. Butler. Definetly an A+!!!!!!

Such a great experience. Very compassionate and caring, listened and understood what my family…read moremember's need was. Amazing office staff. We came home with a heart estimate and knowing what our insurance coverage would be. The doctor was very efficient and professional, and I'm grateful to have my family in such good hands.

Jenson Dental is amazing. My own dentist in Logan wouldn't see me, despite it being an emergency…read moresituation. Jenson Dental got me in that day, even though they were extremely busy. When I brought this up and told them that I could just come back another day, they said no worries and that it wouldn't take long at all. They said this for my benefit, because it actually ended up being a long procedure because they had to extract the tooth because the infection was really bad. The entire time they made me feel relaxed and they really took good care of me. I can't thank them enough. 5/5 stars easy! :)

Dr. Olsen and his entire staff go out of their way to make you feel comfortable. But what is…read morereally impressive is Dr. Olsen's skill at dentistry. I found him after a dentistry fail. I was really nervous, but he has been great at getting things back to normal. Highly recommend.

What an amazing experience with dentist Joy Dacquel Clem I am out of town on vacation and a cap…read morepops off on a Saturday afternoon. Of course no dentist are open on the weekend and I'm not going home until Tuesday. My girlfriend contacted her dentist Joy Clem to see if she could see me on Monday. Joy said she was going to the office Sunday to do some paperwork and she would be happy to see me Sunday. She was able to re seat my cap and it's perfect. I would have never gotten this quality or service with my dentist in Atlanta I highly recommend Joyful Smiles! They really do have high quality dentists and exceptional customer service!

Dr. Joy is amazing! I highly recommend her practice. She is…read morethorough, highly professional, knowledgeable, kind and gentle. I have had anxiety related to dentistry work in the past and she made me feel totally at ease during my treatment. Dr. Joy answered all my questions and I'm so happy to have found her!

The office is beautiful! All the staff is extremely friendly and welcoming. Dr. Whitaker is so nice…read moreand includes you in the treatment process. My appointments are always very thorough. Absolutely amazing dental office. Highly recommend to anyone who is looking for a great dentist and an honest dental opinion.

I switched to Roy Dental Care a few years ago and I am very happy I did. The staff is always…read morewelcoming and professional. They are always on time and don't make you sit and wait. Billing has always been correct. I had to get a cavity filled recently and felt so relaxed and comfortable. After each cleaning they thoroughly go over all the details.

I have been coming to Ryder Waldron since about the 8th grade, after my grandmother (who was my…read moredentist previously) retired. I am very picky about my teeth, and I trust this practice so much! I would highly recommend them to ANYONE who asked. Emily at the front is always SO kind and friendly, I just love her. Shortly after I had my baby, I was due for a cleaning and as a single mom, I pretty much have to bring my son along to everything, or not do it. Emily offered to watch him while I got my cleaning done! It was SO sweet, and I was blown away. I have made sure they will accept my sons insurance so that when he is of age, I will bring him here as well! We used to live about 5 minutes away but moved closer to Salt Lake City, but my entire family still comes here because of the amazing service. The parking lot sometimes can be a pain to get into with how crazy 1800 North can get, but it's definitely worth it!