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    Richard E Bransdorf, MD

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    8 years ago

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    Florida Lung, Asthma & Sleep Specialists - Outside

    Florida Lung, Asthma & Sleep Specialists

    2.0(21 reviews)
    3.4 mi

    After 6 years of is time for a new review. I have a new doctor and my care is moving forward. I've…read morebeen very happy with all the doctors here and most of the staff. My issues come in every time I try to contact anyone. People rarely answer the phones so you have to try and leave a message. They're messaging system is quite a bit of a joke. On rare occasions, you can leave a message on their line and they might get back to you. Lot of the time you get shunted into a service who you also then sometimes hear back. Apparently, they just started a new program where you sign up online for a patient portal and can send the messages that way. I went through all the process of signing up, which took forever and tried to send a message and it won't let me send messages to anyone about anything. Once again, this is forced me to drive to the doctors office just to go in so I can try and talk to someone. I have had to do this multiple times for multiple things. And this latest occasion, it was a complete mess. Everyone was friendly upfront and tried to understand what I was telling them. Finally contacted the person in charge who handles prescription issues and when I explained to her that the company that is coming from had called them multiple times her direct response to me was "that's a lie". She went onto contact the company and still wanted to argue with me Rather than listen to me about what I was told by the company representative. In the end it was worked out and I should be getting the medication soon. It's really rough that I can receive such good care and yet receive some very poor service at the same time. I trust the doctors here and I have told them as others have about issues with other staff in the place but nothing seems to change. I have witnessed this quite a bit in the medical field here in Florida.

    Filling information online through their website. Trying to book appointment. Waiting for someone…read moreto call back for verification. 3 days later. I missed phone call from them. But when I called back , just the machine service. Then I finally talked to real person after 27 minutes on hold. He unable to find my information, then transfer me to .. voice mail. I changes doctor and happy with new office.

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    Florida Lung, Asthma & Sleep Specialists - Exterior

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    Florida Lung, Asthma & Sleep Specialists - Interior

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    Interior

    Richard E Bransdorf, MD - internalmed - Updated May 2026

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