Dr. Roeser has been helping me with ear infections and fluid that builds up almost every time I get…read morea serious cold, thanks to eustation tubes that do not drain. The pressure can be quite painful. She is always quick to determine the scope of the problem and apply as many solutions as it takes. Although I'm in my 70s, I have required ear tubes not unlike 3-year-olds get. And they work. She is cordial and business-like and has the gift of highly skilled hands for the fine work she does.

I was a patient of a different doctor at the ENT Specialist of NOVA few years back and I had a…read morediagnosis from this doctor that was confirmed by at least 3 other doctors. I was going to have surgery and wanted to go back to my doctor at this practice but found that he had left the practice. I was then referred to see Dr Roeser. She used nasoendoscopy (a little camera used to look up your nose) to better see the condition of my septum. A process that takes 2 minutes in total. Not only she told me there was "nothing wrong" with my septum, her billing office had the audacity to charge my insurance almost $300 plus required $80 payment from me! I wrote a letter addressed to the doctor and got a call back from someone whose name was not disclosed to me basically asking "what do you want"? How unprofessional. I wrote a personal email to the doctor and some nameless person asked me what I wanted and during the conversation revealed to me that they had not discussed my inquiry with the doctor. After few weeks I received the same bill again. I called back this time I was given a different story by a "Sue". Doctor must know about it but decided to have them charge me anyway. She wasn't very confident in this information either. But she was confident enough to threaten me with collections. Here I am asking doctor how come she misdiagnoses me while 3 other doctors say otherwise. I am courteously asking in writing to her to have her office at least waive the frivolous charge and all I get is "we will send it to collections" and not a word from the doctor. Mind you I have had nasodescopy before and never been charged extra like I have been at this office. Also as a note I had a surgery recently on the septum that she found "nothing wrong" with. It is my opinion that this doctor is careless or inexperienced. Her billing office uses predatory billing methods to scrape every little penny they can get from their customers! Yes, you are a customer to these people not a patient. "Buyers" beware.

If I were just rating Dr. Nathan, the score would be higher. The back office support staff is…read morebeyond awful. They let insurance authorizations sit around rather than completing them promptly. When taken to task, they lie and deny receiving the forms. The result is that while Dr. Nathan gives good care advice, it ends up being delayed or not happening at all.

what a worst customer service, I called to have a appointment around 4:04 pm ,to day 08/11/25 the…read morewomen she pick up the phone and ask me to hold and when she come up she tack all the information and ask me to hold again ,I said ok, after 10m,another women pick up the phone and ask me what do you need, I told her all the story and she said well i didn't see any information about you let us start again and ask me my name. What a wasting time. I gave 0/10 customer service.

Jeffrey Liaw, MD Terrible experience. My symptoms were…read morebrushed off, and the visit felt rushed and unprofessional. The doctor showed little interest in investigating my concerns and quickly suggested surgery. I left feeling disrespected and without any real help.

My 3 stars reflect a mixed experience. The technicians who performed various tests were courteous,…read moreprofessional, competent. Then swans in "Diego," who I believe to be a PA, not a doctor, since the women all called him by his first name. He explained NOTHING, just looked in my ears, contradicted the decisions and findings of the others, including an actual doctor who had evaluated my hearting a year previously. I felt disrespected and even afraid, treated like a subhuman. I am reluctant to have anything to do with an office that allows him to be with patients. "Interact" with would not be accurate, since he did not engage, merely opined, and not in an informative manner. He told me all the others were wrong, but not why, and not what was right. Unsettling and unpleasant.

I thought Dr Mark Rubenstein was an ENT doctor. I went to see him because of a chronic sore throat,…read moreas well as sinus congestion and sinus headaches. I guess I picked him because he had numerous accolades and titles and it seemed he was the chief of some advanced ENT society. Well, I was wrong. He used a light to look in my ears and my nose, and used a little mirror to look in my throat. I brought him a copy of a film of a sinus cat scan, and also some medical history (last endoscopy which diagnosed esophagitis and sinusitis) in 2019. He sort of shrugged his shoulders, said my issues were complex, and to see a doctor of rheumatology. Apparently this dude is more a facial plastic surgeon than an ENT doctor. He actually said some of my sinus issues could be due to implant rejection. WHAT????? He also made a comment about my youthful facial appearance. Another insinuation, I suppose. BTW- I've found seeing doctors during the COVID paranoia causes the patient to receive less quality care. TJB.

Rubinstein clearly has no clue how reconstructive surgery works. He must've fell asleep during my…read moreprocedure because I have had constant pains ever since and the second opinion from other docs has confirmed this. This guy comes across as sophisticated but in reality is simply not a good surgeon.

One of the best of best doctor in the field of ENT. I have…read morenever met a doctor with this level of experience in my life. I've been to many ENT clinics over many years, but it's truly rare to find someone who is not only highly skilled but also genuinely caring. I've struggled for years with allergies, asthma, a deviated septum, and chronic sinus issues. Dr. Egan performed my surgery, and the results have been amazing. This was my first surgery, and I was honestly surprised by how little pain I experienced afterward. Even my family is more excited and relieved than I am because of how smoothly everything went. what really stood out to me was how kind and compassionate he is - he treats his patients with such warmth, alomost like family. In 39 years, I've never met a doctor like him. I highly recommend Dr. Egan without hesitation. Meeting him and having my surgery done by him has been of the best decisions I've made in 2026.

Dr. Egan and staff are A-OK! I've seen other ENT's in the past but I'd say that I've had the best…read moreexperience with Dr. Egan. He's personable, well mannered, and has helped me through my sinus problems. I'm still work in progress but after seeing him for 4 months, I feel confident in his knowledge, skills, and abilities. Who am I to judge his skills since I'm not a doctor but his diagnosis and treatments (including a surgery) have been spot on thus far. I'm starting to feel liberated from my allergies and its symptoms. I wouldn't hesitate recommending Dr. Egan to any of my family or friends!

Had a good experience at my appointment! I came here for a second opinion. Did not feel rushed…read morewhatsoever, he answered all of my questions, and explained things clearly. I would definitely recommend this doctor to other people who are looking for an ENT.

I've had so many subpar doctors, especially since they all got bought up by INOVA, but I LOVE Dr…read more Mathur. She spends so much time with me and is available on short notice for her patients. She's knowledgeable and if she doesn't know something, she finds out and calls back quickly. Her staff is fantastic! Everyone I've dealt with is friendly, knowledgeable, and responsive as well. Yes, it's concierge, and I feel fortunate to be able to afford it. I wish everyone could get this level of care.

THIS IS NOT CONCIERGE SERVICE…read more Dr. Mathur blew me off when I returned from overseas after 2 weeks in hospital. I was in a London hospital for about 2 weeks. During this 2 weeks I sent doctor Mathur emails to keep her updated so, I could be treated immediately when I returned. So, Dr,. Mathur took off January 29 and is never in the office on Mondays and works only a half a day on Fridays. I limped home and arrived in the United States on January 28, 2026, and On January 29, 2026, Dr. Mathur informed me that she taking the day off on January 30. Yes, she really did. After 2 weeks of emails she tells me the day before I needed to see her, that she was taking the day off. For the second time during my short concierge period, she referred me to another doctor. Unprofessional and lack of concern for my well-being. I canceled my agreement with the office.

I bought a sclerotherapy deal through Living Social after I had already tried laser vein removal…read moretwice with no results (it actually made my two tiny spider veins worse and more noticeable). I was comforted knowing this facility actually has real doctors (Dr. Antani) and registered nurses as opposed to the previous laser center I tried. The doctor spoke frankly about the prognosis and risks of sclerotherapy, and the procedure was performed by a nurse (Kim) who was very friendly, helpful and thorough. Pain wise, I would say it is comparable to laser vein removal since you are injected in the spider veins multiple times with a very small needle - just felt like quick little pricks or being snapped with a rubber band, but very tolerable in my opinion. The office was clean and all of the staff I encountered (front desk, nurse, medical doctor) were friendly and knowledgeable. I never felt rushed and was very comfortable throughout my time there (about 45 min total). I only had my procedure two days ago and results can take about a month, but based on my experience so far, I would highly recommend the Center for Interventional Medicine. My one tip is to buy your thigh high compression stockings elsewhere prior to the appointment, otherwise you have to buy some pricey ones at the office. I got mine on Amazon for less than $30.

I am thankful my doctor referred me to Dr Antani. I am happy with the results from the UFE he…read moreperformed last year. I recommend anyone with uterine fibroids to book a consultation with him.