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Rich Life

4.8 (5 reviews)
ModerateGift Shops

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Five & Dime General Store - Facts! Hahaha

Five & Dime General Store

4.1(29 reviews)
2.0 mi•Old Town
•$$

Best souvenir shop in Old Town San Diego. Extensive inventory so you can find any souvenir you…read moremight be looking for. Been coming here since I was a kid. Employees are nice, knowledgeable and helpful. They also have a restroom which is a plus when you're shopping for a while!

Absolutely unacceptable and blatantly racist treatment from one employee…read more An older Caucasian blonde woman working there was rude and dismissive toward us from the beginning. She gave us hostile looks, acted irritated when we asked questions, and made us feel unwelcome before we even reached the register. When we went to check out with about $160 worth of merchandise, the tap-to-pay reader would not light up, beep, or respond. Instead of considering that the machine might be the issue, she immediately blamed my card and even claimed the payment had processed multiple times, despite nothing appearing on our end. Then the next customers had the exact same problem with the exact same machine. Her entire demeanor changed. She suddenly became apologetic, helpful, and immediately took them to another register. With us, she was dismissive, accusatory, and unwilling to help. With them, she immediately found a solution. We confronted her about the obvious difference in treatment and told the manager directly that her behavior toward us was racist. To the manager's credit, he was professional and handled the situation appropriately. The employee was the problem. We are minorities, and the contrast in how she treated us compared with the very next customers was impossible to ignore. This was not simply poor customer service. This was clear, blatant racist treatment. No one should spend money at an establishment where the quality of service appears to depend on someone's race, ethnicity, or appearance. Every customer deserves the same basic dignity and respect. She should be immediately fired. We will not be returning.

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Five & Dime General Store
Five & Dime General Store - Got me a new hat!

Got me a new hat!

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Rich Life - giftshops - Updated October 2026

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