Called Freedom Financial to see about a refi since i got the runaround from my existing mortgage…read morecompany. Come to find out the reason mortgage lenders like my mortgage company shy away from the refi I was looking for was because I wanted to pay half of my loan off and only finance 60k. The loan officer I spoke to explained I wouldn't see a very good interest rate with such a low loan remainder no matter who refinanced my loan. He also told me to check with my bank where my chances would be better. Appreciated the honesty and directness.

In May, I began my loan process through Matt Hughes of Freedom Financial Services. 3 months later,…read moreI was in tears in another mortgage broker's office begging for help. I had an original close date of June 28th that Matt promised me it would happen if I used him as my loan officer. Matt promised me from mid-June that I would be clear to close within days. Well days turned into months and still no close. Meanwhile, Matt blatantly ignored my calls, voicemails, and most of my emails. This refusal to have communication with me also cost me 1% on my loan rate because he did not respond to my calls and emails about locking in my rate. He refused to call me back and when I would ask about the status of my loan we were again "days from being clear to close". I finally got Matt to answer a call by calling from a different number that he would not recognize. I was given several close dates that came and went. The incorrect forms were sent to my insurance twice and when I called Freedom to rectify the situation, they had no idea what was going on with my loan or what I was talking about. Eventually I began to get the picture that closing with Freedom Financial would never happen. I went to a different company. We promptly called the title company to check that status. They said that since they hadn't heard from Freedom for 3 months, they closed my file and assumed the sale had fallen through. When Matt from Freedom received my letter to transfer my file to another company he said "We only need a couple of things to be able to close your loan purchase and can certainly do it this week - but I just got a request to transfer your file to another lender... are you sure that you don't want to close with us?". We transferred our file and our new loan officer and he informed us that our loan had been "suspended" meaning that we were not going to be closing because we were not going to be getting approved. My new loan officer stated that it was basically a denial. Matt let us believe for 3 months that we would be closing any day, and all along our file had been suspended. There was never an indication that anything was wrong with my loan. Matt seriously affected our lives for many months with complete disregard for the repercussions it had on us. As a happy ending to the story, our new mortgage company got us approved and closed within 7 business days.

This is a long overdue review, a year overdue to be exact. A year ago today, we closed on our home…read morethanks to Karen W. and Sarah nonstop to make sure she's doing all she can (the right way) to get you to closing (on time). I read reviews about Fairway before choosing them, but the reviews don't say enough great things about how amazing these ladies we worked with truly are. We had plenty of variables to work with, such as VA and moving from out of state, Karen and Sarah navigated it all and kept us calm. If I had it to do all over again, I'd only do it with Karen, Sarah, and Fairway!

I've worked with David Stroud for 3 years now and am very happy with his service, professionalism…read moreand willingness to help. If you are in need of a mortgage or just have questions please give him a call. 719-355-7165

Courtney is a consummate professional who has the benefit of decades in the business. He pprovides…read moreexcellant, expert, service. He can get deals done that other lenders can't, and has very competitive rates and fees. I never hesitate to refer him!

I saw Terra on Yelp and was going to call 3 company's and once I spoke to her I immediately said to…read moremyself she is perfect to help my family she was always on time and she is an excellent communicator which is necessary in order to buy or sell a home and her advise for our family saved us thousands of dollars in issues down the line my family is forever grateful to Terra and I will always recommend her to everyone and will continue to use her for all our real estate needs.

From the owner: Element Home Life is a residential real estate company. We are a full service brokerage, Our…read moreservices include: move-in/move-out cleaning, paid moving costs (limits apply), and we offer competitive listing fees. We specialize in military relocation, and first time homebuying, as well as general home purchases and sales. We use excellent seller negotiation tools, to get your home sold for top dollar. Need to sell your home fast? We buy houses cash, with 7-10 day closings. Want to sell but need repairs? Activate our listing concierge to prepare your home for the market. For our home buyers, we have concierge for you too! The Element Team is solution oriented; we help you avoid real estate problems before they arise. Element Home Life LLC is owned and managed by an award winning local Realtor®. Certifications: MRP-Military Relocation Professional, C2EX-Committment To Excellence, AHWD-At Home With Diversity *Element Home Life, Where Real Estate, Resources, and Passion Reside

When we bought our house in Oklahoma, last year in May, I asked if we could make 2 payments a month…read moreat half payment each time PLUS extra to be applied to the principal. So I paid the first month in full before it was due then in the same month made the split payment plus for the following month. The first two months, no problem. Then they totally screwed the account up. Suddenly they didn't know what to do with the money I was sending and they sent me a late notice. I called them and was told they would notify the department that handle the payments and it would be handle within a week. Three months later they still haven't got it straight. Talked to numerous people for several weeks and still nothing. Finally in December they said okay wee should have it straightened out before the end of the month but instead of making your payments early and splitting them, make one payment. Well, I sent my payment the end of Dec for Jan and guess what? They still didn't process it right. I called them Jan 7 and they said they had received it but had not applied it yet. Called a few days later because my bank showed it had cleared. MSF said they were working on it. While waiting I get a letter saying that they had sold my mortgage effective Feb 1. Waited a week and called again same thing, they are working on it. Asked to speak to the supervisor/manager, he said he would look in to it and call me back the on Monday. Waited a week and still hadn't heard from him. Called Monday, he's heading into a meeting but would call after. No word from him by Wed so I called. Now it is Feb 5 and he tries to dodge the call, finally he takes it and tells me that they finally had it straighted on the night before. Now during all the calls in Jan, not one time did they say anything about selling the account. The call on Feb 5, still doesn't say anything about it. I contact the new mortgage company, Feb 6, and MSF told them I never made the payment for Jan. Hade the broker that arranged the loan with MSF, she's flabbergasted and says she'll contact them. Their reply to her, we sold the account so are not allowed to contact me about the account, had closed the account on their end, and would not notify the new mortgage holder about me already paying Jan payment plus refused to send any documents showing my payment history or how they had applied the money. AVOID THESE CROOKS AT ALL COST.

I may not understand all that goes into this. But I do understand a company that says yes your…read moreapproved for this much. Start looking for a house. Then comes back and says oh well yada yada, your not. Like wtf, wouldn't you do all your shit before saying your approved. That's fucked up on so many levels. It tells me your not that professional to say something then turn around and say something else.

Oh boy, where to start. First of all, five stars isn't nearly enough. Refinancing sounds…read morestraightforward on paper. In reality it's a psychological endurance test disguised as paperwork. We were getting curveballs from underwriting what felt like daily. New requests. New hoops. New "just one more thing." It would have been very easy for this whole process to spiral into frustration (and it did, over the course of five months because Kevin was our second mortgage broker because the first person didn't have the goods) on a daily basis. Through all of it Kevin was steady. Calm. Patient. Never reactive. Never flustered. When I was ready to lose my mind, which happened more than once, he stayed grounded and clear. He consistently advocated for us. He didn't just pass messages along he pushed back when needed, asked better questions, and made sure we weren't getting steamrolled. He was the lighthouse in the storm. When underwriting felt chaotic he was stable. When things felt uncertain he was reassuring without making empty promises. He never overpromised just to calm me down. He told the truth and then handled it. Refinancing was far more invasive than we expected considering we're successful, self employed, great credit and very qualified to everyone except underwriters (apparently). It tests your patience and honestly your nervous system. Having someone calm and competent walking you through it makes all the difference. We're incredibly grateful. And we'd absolutely work with Kevin again.

Kevin went the extra mile for us! We had been looking for a house for over a year. Once we got in…read moretouch with him, he stayed up to date with us so if a house came available we would be ready to jump on it. Kevin got us an incredible rate! We would highly recommend Kevin to help with any of your mortgage needs.

Team is great !!…read more Off topic .... I recommend not putting anything on Yelp . Annnnnnnnnnnnnnnd this has to be 85 characters ... Thanks for all your help. Wife loves the new house ​

Super experience working with Fox Mortgage! Amy made sure we were always updated on upcoming…read moreinterest rates and locked us in at just the right time and saved us $$$. Great support from application all the way to closing!

Michael Jake is a man of honor, integrity, character, and heart. With years of experience and…read morehaving helped so many people, he is a great choice to go with if you are looking for someone to solve your house challenge.

Mike is class act. He helps to sell houses fast. There are lots of real estate investors out there,…read morebut I have worked with Mike and his team to buy several houses and I know he can get the job done fairly and fast. If you need to sell your house fast, I would recommend giving him a call.