Came here with a loved one for them to get an outpatient procedure done. We pulled up to the…read morehospital's entrance and chose the valet parking option, which is $10 with validation from the department you are going to ($30 without validation). The valet attendant, Sherrill, was very pleasant in handling our valet request and wished us a safe visit. We walked in the main entrance,turned left and went up a slight ramp, to the Information desk and were greeted by a pleasant lady who provided us wristbands to go to the floor where the procedure would be done. Once we got to the department, we were checked in and given the discounted parking validation ticket to retrieve our car after our visit. We were called for the procedure within 10 minutes after the appointment time and greeted by a pleasant staff person, who led us to the procedure room. The type of care that was provided was satisfactory and made us feel "seen". The care quality was good as well during every step pre- and post- procedure. All in all, a nice pleasant experience at this hospital, if your insurance covers procedures at this hospital.

I cannot say enough good things about Mercy Hospital. From the moment I arrived, the staff were…read moreamazing--helpful, kind, and always ready with clear information. Anytime I had a question, I received an answer right away, which gave me so much peace of mind. On my first night I was in a lot of pain (1-10 was a 13 and the second night it was a 10, the team took care of it immediately. Their quick response and compassion made such a difference. They explained everything that was happening with my care in the room. The professionalism, attentiveness, and kindness of everyone I encountered truly stood out. Mercy Hospital made me feel supported and cared for every step of the way, and I'm deeply grateful for the outstanding care I am receiving.

My wife needed surgery and a special treatment only available at Hopkins. The surgery was…read moresuccessful and she spent a night in ICU and 4 additional night in a regular room. 95% of the staff (doctors, nurses, techs, etc.) were super nice and attentive. My wife had a spacious private room and I was able to sleep there on a super uncomfortable sofa for the duration. I appreciated this as my wife had never spent a day in the hospital and was very anxious. The building is dated and nowhere as nice as Sibley where we would normally go, but the attention and service was great.

I should have looked here to see the 2.5 star rating before I even reached out to them but I had…read morecalled because I saw lots of good ratings for a specific doctor there who might be a fit. Called Johns Hopkins Hospital today to try to schedule a consult. I started off saying that I had an MRI with certain results noted and wanted to schedule with a certain doctor for consult. I was given a lot of pushback by the scheduling person that I needed a confirmed diagnosis. We went back and forth multiple times and finally she was like oh your MRI note qualifies as a confirmed diagnosis. Wild considering I said it a couple of times already though I don't know what exactly a confirmed diagnosis is as a patient! Then she proceeds to ask for all this information on DOB, address, demographics, and other info. Creates an account. She only asked if I allow texts from the clinic for notifications but not if she can create an account. Then says you still need to gather your medical notes and imaging then upload in one spot and fax in another. Then subjected to a review before knowing if I can see this one doctor. Or I can go on their website and pick another doctor to request a consult and that doctor will confirm if it's a fit. Either way it feels like it was an invasion of privacy without consent or desired outcome...I only want to provide all this info if we're actually scheduling something and I thought that was where we were headed. It was not. I feel like this process has major data privacy issues - creating an account without asking me, collecting personal data without need, and just wasting my time in not even being able to set an appointment. I provided all of this only to find out that no we can't schedule an appointment yet and I never gave consent to creating an account like this (got a text message saying an account was created) and would not have if I knew I was not being scheduled at the end of all this back and forth. It should be upfront that this is the process then asked if I want to proceed. Instead, all the data was collected then I was told. The initial pushback suggested that I had to undergo a review by a group of folks to approve for Dr. He to see me because I didn't have a confirmed diagnosis. Then it turned into this is just the process in general to see him. Overall, process was incredibly frustrating and I would not wish it on anyone who is going through a trying medical time. 1. Pushback based on saying I didn't have a diagnosis when I already shared what she was looking for even if I didn't know what she was looking for 2. Pushback trying to redirect me back to my PCP for a diagnosis when I shared the MRI finding and that my PCP said it is best for a specialist to handle next step as we were not clear what to do 3. Pushback saying I need a group of people to review my case to see if the medical circumstances qualify for Dr. He to consult on because I supposedly didn't have a confirmed diagnosis - fine but then we confirmed the diagnosis and then it shifted to this is the general process 4. Pushback that I misunderstood her pushback that I either do all this legwork of collecting paperwork and uploading and faxing in two different spots to hopefully pass this mysterious group review to schedule an appointment or find another doctor and request a consult and hope they believe it's also a fit While I don't doubt the doctor is great, the front door to clinics is incredibly important - not only to help ensure the providers can focus as much as possible on what they do best but also being responsible in how they interact with patients and their data.

Such a great office and doctor. The wait times are relatively short (usually 15 minutes maximum)…read more The doctor and nurse practitioner are so understanding. We've never had an issue with either of them. Office staff is great too - very friendly and professional!

I love the state of the art equipment in the offices. The decor is so unique and pretty. I love the…read moreelectronic medical records and the ease of using the MedStar patient portal.

The doctors and nurses were professional and kind, but the billing experience completely ruined it…read more After our ER visit, we received nearly $4,000 in MRI charges alone, with multiple overlapping codes (Head, Neck and Brain MRIs all charged separately) and prices far higher than what independent imaging centers charge for the same scans. Add in hefty facility fees, and the whole bill felt inflated and confusing. Patients shouldn't have to fight through complicated billing after already dealing with a medical issue. This experience seriously damaged our trust, and I wouldn't recommend this ER unless you truly have no other option. The billing department does not even offer an online portal or an email. You virtually have no place to go to complain and request an official review and response. All they say is that they think the charges were all correct!!!

My mother attended this hospital, very bad hospital. The back of her nightgown is open but they…read moredon't keep this in consideration, keeping the door open, everyone seeing. Her arms bruising and stomach they kept sticking her. Hurting her stomach.She makes orders,they don't get the orders right ever. They make it seem like it's her fault for needing care. They need to do better or they going face serious consequences and I will personally see to that endeavor.

Don't come here. They have Very long wait times in the Emergency Room. Staff is just sitting…read morearound. I've been here for 5 hours waiting just for a rabies shot that I didn't even need. Utterly ridiculous and on top of this horrible experience, I'll get a ridiculous bill in the mail for a Tetanus shot. Smh.

These people did everything except give me a massage. These people are "Great". I was in immense…read morepain for a week and they alleviated my pain in an hour. The receptionist are Great, the assistance are Great, the nurses are Great and the doctors are Great. Thank you.

Most of the nurses are with Poor attitudes and lack bed side manner-5th floor Neuro. Be ready for…read moredelayed responses, attitudes from phelbotomy. Much appreciated to nurse JONICO who treatment my son with respect and professionalism. If you have a loved one on this floor who is mentally challenged patient, be ready for staff to treat them like they're INVISIBLE, NOT WORTHY OF RESPECT, and most importantly their health is not a priority.

Baltimore resident love the attention to detail from the staff and management. I appreciate how…read moregrounded everyone is in building up the community they serve.

My Mom was recently there. Everyone we met from the doctors to the nurses to the aides to the…read morereception WERE COMPLETELY WONDERFUL!!!!!! They were kind and through and helpful and respectful. We are so ggrateful. Lots of angels helping people at this hospital !

In 2017 I suffered a medical emergency and ended up at Hopkins Bayview. I was incredibly fortunate…read morethat Dr. Luciano is the one who ended up taking my case. He did emergency brain surgery on me and has been my neurosurgeon ever since. I am incredibly fortunate to live so close and have access to the amazing care provided at Hopkins (Dr.Luciano's asst) is incredibly compassionate and has an amazing bedside manner. If you suffer from a neurological condition that he provides care for, I highly recommend that you do whatever necessary to get seen by him because he is amazing.

So basically I had went to that hospital for mental health related issues, and they sent me on the…read morepsych / pediatrician level of the floors, and so they made me take off my clothes, besides my underwear and bra, which I appreciate that, and understand that, but when it was time for my to get transferred and transported to the other hospital they had refused to give me my pants to atleast put on, why being transported and stuff, and all they did was wrap me in a blanket, which again I appreciate but at the same time I literally very young and I don't appreciate stuff like that, it makes me feel violated and in the exposed. So therefore that was my review and it sucked. Overall food was somewhat good, the staff I was with were somewhat good, but that stuff is a no go.

Hubby had to have a minor procedure here and I had to be the designated driver. Upon arrival we…read morepared in the Iris parking garage, sometimes it can be confusing to navigate but there was plenty of spaces this day, probably due to the weather. We had to walk to the pain hospital to get to the clinic. We checked in which was pleasantly easy. I was added to the list to be updated via text message of hubby's procedure, which I appreciated. There were plenty of seats, including seats for those with thick thighs. I was updated of every step and then when he was in recovery, the nurse came and got me. I asked did they validate parking, but as a incentive they gave me a free parking pass because of the delay, which was top tier. I was advised where to go and pull up to pick up hubby once I got my car. Thankfully there was an attendant to help with getting out.

Been inpatient here, had surgery, been in ER multiple times, not until I experienced Johns Hopkins…read moredid I understand what a crap show this hospital is. seriously.

I stayed in St Joseph's for 9 days. The medical team overall was great…read more the nurses were helpful and compassionate. If I need hospital care in the future I would use this hospital again.

Went to the ER for follow-up on a cat bite. Every single person we encountered was polite, helpful,…read moreand extremely personable. The quality of care in this facility was top tier during our visit. They were THOROUGH, gentle, and understanding. Dr. Chung was an amazing and knowledgeable Dr. Most of all, our nurse, Ms. Ella was amazing. She was beyond compassionate, knowledgeable, and so so sweet. I have no idea what she's being paid but she needs a raise!! She would listen to every question we had and made us feel comfortable with our care. For her alone we would return to this ER debt. Additionally, the radiology technician was so so cool. Everyone was a G this place is slay!