Really bad experience really disappointed with outcome, I had my hair bleached to an inch of it…read morelife was burning my head have had really bad hair breakage,wanted platinum blonde looked more like Boris Johnson then the kid that cut my hair was totally disconnected to what I asked for and cut 2 more inces than I expected really passed off with it all don't brother going there and being ripped off .

I just got back from a months holiday and couldn't wait to get my hair done with my usual stylist…read more When I rang the salon no one told me that my stylist had left just said she was on holiday. Anyway I was desperate to get my colour sorted so agreed to a new stylist. So far so good. I asked her to lighten my colour a couple of shades and she agreed it would look 'nice'. The salon has gone downhill it looked scruffy and the staff are unprofessional (ordering sandwiches on the phone while people are waiting to pay) It wasn't until I enquired about my usual stylist that they told me she had left which is not good practice as I had got used to her over a long period of time. My hair looked okay but my colour looked exactly the same as it always does. When I left I asked for my umbrella and found that they had given it to someone else. The final straw you might say. I spend a lot of money on my hair and will not be going to Lisa in Kidderminster again.

What a Wonderful place, have recently moved close to Stourbridge and have been looking for a new…read moreSalon and now I've found it. I would recommend VIP's to anyone.

I may be slightly biased, as my Mum has come to this salon since I was little and, a couple of…read moreyears ago when I wanted to change the style I'd had since I was 11 (I was 30 at the time!), she recommended I go and see their manager/head stylist. I've been back regularly since then, usually sticking with the same sort of cut that I got the first time, sometimes adding little changes, and I've never had a bad cut. All of the stylists are friendly and reassuringly skillful, and the atmosphere in the place is very welcoming and calm. Having looked at other salons when I first decided to change my style, I know that I could pay twice as much for the same service elsewhere!