This place has really gone downhill the last couple of years. When I stopped in for repair parts…read morefor my lawn mower they wanted twice the price as amazon. Fuel filter for my Cub tractor (purchased there) didn't stock them, 1 week shipping. Prices are high to the point of price gouging on some items. I went to fill my LP tank and was charged 2.99 per gallon. I called their supplier (Lakes Gas) and was told I could have gotten it for .69 per gallon but the delivery truck was out of town for the day. The supplier probably sold to the hardware store for closer to .50 per gallon. That's a 500% increase. The only thing they have going for them is the greenhouse in the spring. I wanted to talk to the manager but he was out for the day. All I could do was to vow never to step foot in there again. There are two other hardware stores and a Walmart in town!

So I am writing this review after visiting there so.many times, but I first today realized…read moresomething. The customer service here is like stepping back in time. If you are there for then three minutes someone will come and offer you help. The other day I was waiting for an item and had three employees come offer to help me. It is this attention to customer service that keeps me wanting to go back to this family run business. The selection is huge for a "small town" hardware store, it rivals what you can find at the big box stores, but with a much more personal touch. I walk in and people remember my name, and even ask about how my projects I have worked on have turned out. So if you are looking for great selection, great prices, and by far the best customer service anywhere stop in and check them out.

This is a great place for all your hardware needs. We needed a very specific rubber insert peace…read morefor a wooden threshold. I didn't think there was a chance it would be there; but, they had five options to choose from. This hardware store stocks everything and more. They boast a big selection of Milwaukee tools, coats, and clothing as well as Carhart and Columbia clothing and gear. They also have a great paint department. Also, check out the section of the store with the home decor and USA nostalgia items and artwork. Whenever I visit Minocqua the trip to the Ace Hardware is always a must as this Ace is 'Ace Hardware on steroids.'

Jenna waited on me today at the checkout. Jenna obviously did not want to work on Memorial…read moreDay.weekend In contrast to other employees, Jenna never smiled or said hello. She stoically finished the transaction. I thanked her and she remained mute. Lucky for Jenna that there is a dearth of employees in the north woods. Her people skills need.work. perhaps put her in the birdfood department.

Great service, great staff. They have what you need. Unbelievable amount of product in this old…read moretime hardware store.

For a small town hardware store, this place is incredibly well stocked. Good prices and friendly…read morehelpful staff/owners. From housewares to siding, snow blowers to nails, they probably have what you need.

Everyone is super nice! I needed 3 keys copied and it was super quick and easy. I think it's the…read moreonly place in Marshfield that actually does key copy. Outside makes me want to sit and drink a lemonade next to the greenhouse. I will definitely return for all of my hardware needs!

Stopped here to get a weird light fixture. The staff were friendly and helpful. Had a hard time…read morefinding stuff without asking someone, but there were plenty of people to help. So if you're looking for something that is a specialty item, go here instead of the big box stores.

Bought a pair of boots online, and tried to return in store. They refused to return them. Told me…read morethey don't take back online orders. These boots are sold in there store. Poor customer service. It is 2025 if you drive to the store to return an item they should except.

Great store and friendly staff. This is my first stop because they have the best selection and…read morevarsity of items. Additionally items are normally cheaper than other stores in the area.

This place was super neat..so many little odd thing. It was fun till i was told to get the fuck out…read moreof store. He said i asked to mamy questions. He told me get my shit and leave. I asked what i did and he again said i asked to many questions. I asked 3. One bout saw i paid for. One bout trails for atv. One bout of he saw my phone. Im a 40 yr old father and conservative. So its his right to tell me to leave. But its my rights to tell the world this asshole is a paranoid socially retarded scum bag. Went in store happy and excited bout trip im on..well left confused and angry. He told me i act like a n word. My son half black but im all white so i feel hurt n hope his shithole fails

Usually the staff are very nice in here and love the atmosphere of old time hardware store but look…read moreout for old man Johnson. Nasty and don't ask to return anything to him. You'll be sorry. This place would get five stars if not for him. Apparently doesn't like customers.

Huge store with a bit of everything. And lower prices on exact products from other stores in town…read more Case in point, I picked up a Marine Stabil at a nearby hardware store. $15 Same product and size here, $7.50 They even have shoes and some clothing. Duck blinds anyone? Huge selection outside in the parking lot.

Of course things always break down on Holidays, or weekends...in our case, it was both! Our hot…read morewater heater, for in-floor heat, stopped working on Thanksgiving Day :(. I tried to call the company that made it, to ask about warranty...but they were closed for the holiday, until Monday...can't wait that long in this weather! So....we went in to L&M, where we bought it 6 years ago. Bob and Laurie listened to our dilemma; turns out there were 3 days left on the warranty! Not only did Laurie send us home with a replacement water heater, she allowed us to keep the defective one until we could transfer the fluids! We are so very lucky to have this store, this staff, in this small town! They could have easily said, "sorry, we can't help you until Monday." #smalltownbighearts THANK YOU!! Dwight Anderson and Cindy Fuller Hayward, WI

I was in complete awe with the respect and customer service I received. Not only was the store in…read moretotal organization but I was able to find EXACTLY what I was looking for because of it. I would definitely recommend this store to anybody in the area due to their large selection of items. "Horton's Holdup???" More like Hortons Helpfulness Has it All

More than just a place to get hardware... you'll also find other convenient items for purchase at…read morethis local store.

Good prices, excellent selection, and friendly knowledgable staff. Not as cheap as the big-box…read morestores, but not as cheapie either, and they'll help you find what you need so you're out of there in minutes rather than spending an hour wandering cavernous aisles trying to figure out where things are hidden. Their hunting and ammo section is remarkably good for a hardware store.