I went here especially because this place had good reviews. Don't waste your time. 1) The rate for…read moreUSD was the same as Ria in Alexander Platz station. 2) They charge commission on less than 200 Euros, so their rate is worse. 3) They are rude. A woman was sitting at an exchange booth doing nothing while a colleague was dealing with someone else. When I approached the woman to ask about rates a third man gruffly shouted at me to wait behind the customer who was having a problem with his transaction. While I waited the gruff man and the lazy woman were doing nothing except chatting. 4) I only wanted to change USD 250. I had three 100 dollar bills. I asked for 50 dollars change. They would not oblige. Net result: don't bother with these unhelpful and rude people. In any event they are not giving a good exchange rate for your hard earned dollars.

No commission. Looks like a jewelry store, two points less than what my debit card will give me on…read morea cash withdrawal, but don't forget the foreign transaction fees (banks will nickel and dime me to the poor house). Very upright, nice tellers and very clean and well lighted. Check the web to see the rate of exchange if you don't believe me.

I went to change 1000 dollars into euros. The teller, who spoke excellent English said that I only…read moregave her 900. So I said excuse me, my bad. After giving her another 100, she then said that I was right in the first place and she put the extra hundred aside. After giving me my 800 euros, she did not give me back my extra 100 dollars and I left. Later I counted my money and discovered that she did not return my extra hundred. I am not sure if she forgot or pulled this trick on me. Please beware at this location.

Excellent service and as other reviewers have mentioned, the staff mostly all speak English. I had…read moreto make an appointment for the next day to set up an account as they were busy, but the next morning it took 10 minutes and was painless. Got all cards and paperwork within a few days. But the best part is that as of this writing Deutsche Bank is the only one that has an option for English on their website. If you have no familiarity with the way banks and electronic payments work here, the additional confusion of translating from German makes it extra fun. This point alone is what sold me, but the service when I've had to go in to this location has been great. Always helpful and courteous.

Disgusting that they just have two counters for over 10 people in line. The staff at the counter…read moretries hard, the rest is just hangin' at their desks. I needed to deposite a check (... I know, but Amazon England sent me a Deutsche Bank check) with no way to deposit it at the machines. They closed down Danziger Str. branch so this branch is one of the few left in Berlin :( - if you just start looking for a bank - better look elsewhere.

Changed some RSD to EUR on 14.7. Their price was 10% less than what it showed on currency exchange…read morewebsites. That's their mark up. No possibility to get a better value.

Unprofessional, dishonest and borderline-xenophobic just what you want in an international…read morecurrency exchange, right? Er, maybe not! These people sold me a bunch of currency for an out-of-Berlin trip a few days ago, and upon arriving at my destination, I was told that some of the currency that I had bought from them was forged. Upon my return to Berlin, I took the forged currency back to the exchange in Alexanderplatz, with my receipt so that I could get a refund. This is standard practice in most countries. But at Euro Change, the manager flatly refused to give me my money back, and basically accused me of lying about the purchase. Not only that, but she refused to question the staff member who had sold me the money, even though I was able to point him out, and she showed less than zero interest in investigating my complaint. At one point she even offered to destroy the forged money instead of reporting it to the police, which I assume is not the proper way to handle such matters. After all that, she finally called the cops and had them handle my complaint instead of taking action herself. Thanks to her, a simple transaction became a nightmarish, Kafka-esque experience that ruined an otherwise pleasant afternoon. Avoid this shop!!! And if you do have to buy currency there, bring your own forgery detection kit and your passport! You may need it for the cops. Apparently, that's the only defense against bad service at Euro Change. Needless to say I will never, EVER be using their service again.

Advertised exchange rates are not the quoted rates they give at the counter. They would not…read morenegotiate. Just take your money home to your bank and exchange there.

The rates are exorbitant, with the fees, you'll likely lose 15-17%…read more The only reason I went is because not much is open on Sunday for currency exchange, and I needed some right then and there. There is another exchange in the station with far better rates.

Best to avoid this place unless you are in a desperate situation. I purchased foreign currency…read morethere this week and was charged more than a 10% surcharge. Buyer (or seller) beware!