This place was super quirky but had a lot of good things going for it. The location is right in the…read morecenter of the old city with a ton of classic Lyonnais restaurants in every direction, as well as plenty of patisseries, gift shops, and the marionettes museums. The building itself is VERY Lyon, with the classic stacked staircases look you'll see throughout the old city and its traboules. But the rooms are weird. We stayed in one of the Ateliers suites. Ours was film themed. It was strange that the bathroom was along the staircase to the master bedroom, like you walked past the sink and drying off area. But then the toilet was downstairs without a sink. And there seems to be many technical issues. Ours was that the internet barely worked. There was one area my iPhone would work, but my wife's Android wouldn't connect from anywhere. Other reviews also seem to indicate that air conditioning is not reliable (but we came in November). Making up for it all though is the service. The concierge was great. The bar had excellent cocktails. The restaurant is renowned. I am happy we stayed here but in the future I'd probably stay someplace more updated, probably in the 1st arrondissement, where it would be easier to explore the entire city.

We were so disappointed in the shabby, run-down condition of the guest rooms and public areas of…read morethis iconic hotel. And it was very expensive! We were a group of 3 couples, so we had 3 rooms, and all were dark/poorly lighted, with old beds, and old bedding. We finally were told that the hotel was closing next week for about a six-month renovation! But we were not given a reduction in the top-tier room rates we paid. The rooms were quiet because the old walls are so thick, but it would be easy to fall on one of the old, windy stone staircases linking the rooms. I will be curious about how much money will be spent to bring this old abbey into the 21st century!

Location, accommodations and service made for a great stay in Lyon. We would book again on our…read morereturn to Lyon.

I absolutely adored everything about the M Gallery Carlton hotel. I loved it so much, it will now…read morebe my go-to hotel whenever I visit Lyon! The location is fantastic, in a safe and bustling area with lots of shops, bars, and restaurants within quick and easy walking distance. Public transportation, live theater, and other local attractions are within a 5 to 15 minute walk from the hotel. With just 80 rooms, the hotel feel very intimate although it's part of the Accor chain. The front desk staff were friendly and welcoming, which can be hit or miss in France. I truly felt like they were happy to have me as a guest. The rooms, while on the small side, felt very luxurious and was modern and looked brand new. I loved the artsy vibe and the dark red and black color scheme felt oh so French. It quickly became my very favorite hotel room of the many I stayed in during a 3 week jaunt through the country. I especially loved the free wifi and high quality bed linens, and little touches like lighted vanity mirrors and plush robes made me feel spoiled! My room even had a mini wrought iron balcony that was the perfect setting for sipping wine in the evening. I hate to share the secret of this hotel, but it is a fantastic property! Stay here if you are in Lyon, you won't be disappointed!