Donovan cut my hair. I have never had so many compliments. Terrific salon, perfect experience…read more Thanks so much

I had my hair colored here a few weeks ago, and while the salon itself was nice and the appointment…read morewas pleasant, I left extremely disappointed by the lack of transparency regarding pricing. The biggest issue was being charged $120 for toner, three separate toner charges at $40 each. At no point before or during my appointment was I told that three different toners would be used, that toner would be charged separately, or that an additional $120 would be added to my bill. What made the situation even more frustrating was that I didn't learn about the three different toner formulas being used until after the service was finished. When my stylist was discussing retail products and attempting to sell me additional items for home use, I declined. It was during that conversation, while preparing my receipt, that she informed me she had used three different toners to achieve the final result. The decision to use three different toner formulas was never discussed with me beforehand. My stylist may have felt they were necessary to achieve the desired color, but that was a creative choice made during the service. If those choices are going to increase the cost of an appointment by more than $100, clients should be informed before the products are applied--not after the service is complete and payment is due. I have medium-length, very fine hair and have had my hair professionally colored for years. I've never had a stylist add three separate toner charges without discussing them first. Whether one toner or three toners were actually used is less important than the fact that the charges were never disclosed. Based on the salon's advertised pricing, I expected my appointment to be under $200. Instead, my total came to around $300. Learning about an extra $120 charge only after declining additional retail products made the whole situation feel like a cash grab and left me feeling blindsided. Had the costs been explained upfront, I could have made an informed decision about how I wanted to proceed. The service itself was fine, the color for the most part, resembled the inspiration, but transparency matters. I don't mind paying for quality work, but I do expect to be told when a stylist's decisions will add significant charges to my bill. Unfortunately, the lack of communication overshadowed what could have been a pretty pleasant experience.

Giving Cyndi 5 stars, giving the establishment 0 stars. I went back and forth about writing this…read morebut if no one's ever says anything how do they know what to fix right? Ok so booked my appointment, called and tried to get Cyndi because I'm always with her, love her. Couldn't get her which I understood so I kept my booked appointment. Showed pics of what I wanted. She began cutting away. At one point she asked for help and I am grateful for that. She said she had never done a pixie before. Sweetest girl ever so I don't want to bag on her, but if she had never done a pixie they should have put me with another stylist as they knew I wanted a pixie. Cyndi gave her some pointers but she was with another client at this time. Cyndi came back a little later on and I think realized how worried I was so she immediately took me to her chair. She had a client waiting but finished my hair out of the kindness of her heart. I could never do hair, which is why I go get it done, so that's why I don't want to be rough with my words but if Cyndi hadn't of stepped in I was on the verge of a panic attack. Every. Single. Time. I am there the manager is rushing Cyndi. She came by and was reminding Cyndi of the time and her next client, instead of thanking Cyndi for finishing my hair. I pay a lot for those services when I go and I don't expect someone to be rushing my service every time. I got to the register and was asked how everything went. I stated not good. The girl at the counter walked away and came back explaining she could take 15% off my service. I said I don't think I should be paying for the service but that I would gladly tip Cyndi for fixing my hair. She said she would talk with her manager and give me a call. Needless to say I did not have to pay for the service but I think we can all agree that should have been a given. Get rid of your manager and give Cyndi and award and a raise and make sure you are aware of what your clients needs are and that whomever they have been assigned to can provide that service adequately. Or change your prices to match.

I've been in there many times I've already found them to go out of their way to be helpful.read more

Mandi did an excellent job on eye and lip waxing. This brow bar is on par with the one I frequent…read moreat Macy's in Chicago. Highly recommend!

From the owner: Feeling good is always a good look. At Benefit at Ulta Evansville, we've got all the goods for…read morenewbies, pros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

Everything was amazing and exactly what I needed. The vibe, massage, conversation, and music was…read moresuper relaxing. I will definitely be back!

The place is beautiful and smells amazing, but my pedicure was awful and my polish was clumpy and…read moredidn't set and peeled of that evening.

They did pretty good on my toes and nails. I tried to talk to my nail tech and he wasn't much of a…read moretalker so we just kind of sat there in silence- which is fine for most. He did My nails exactly the way I asked.

Diana/Diane did my friends nails and she did an awful job. She was ready to leave and said she felt…read morerushed. She asked if they would remove them and they wouldn't. Don't waste your money there. Now her nails are damaged and bruised. Awful customer service. Sad they didn't want to make the customer happy. They are there only for the money.

Irma did a phenomenal job with my hair! She listened to me and went out of her way to make my hair…read morelook amazing!

Love love love Jenny and how she always gives me what I ask for. The other folks there are all…read morefriendly and helpful and I enjoy the time I spend there. Highly recommend!