Well I had an awesome experience with all the personnel here at the clinic. I was even called to…read morelet me know the doctor was doing surgery the same day as our appointment if we can come in 2 hours later. Worked out perfect because it gave me extra time to get there. The receptionist, nurses and the entire team are super sweet. I loved the fact that the nurse Brenda is so calm and assuring. She was not rushing very peaceful and thorough. The doctor was very nice very professional and to the point. The doctor showed us the elbow x-ray no rheumatoid was present and without dismay he assured my husband that with just simple exercise with time the pain was going to be fine. The discharge nurse was so helpful too. She showed us the elbow bracelet and showed us how to use it very professional. The diagnose was not as scary as we thought it wold be it was just simple getting old pain.' Lol. I was very happy with the service a thumbs up for all at this clinic

Another stop to see Dr. Kiesler, the hand, wrist and elbow doctor! Yet another injury in my house…read more We skipped the emergency room and went right here. This facility is new. It's part of the outpatient section of Central DuPage Hospital. It looks very nice, the chairs are nice and cushy, but it is FREEZING in there! Bring a jacket. The paper robe in the offices don't cut it. I was desperate! We saw Dr. Kiesler for the last broken wrist as well as this one and really like how thorough he is in his explanations. We had a choice between a splint and a cast and my son openly admitted that he had to have a cast because he would take the splint off a lot. Rather than lecture on the subject, the doctor accepted it and moved on. The staff was very thorough with all the cast preparations including explaining to me that the waterproof option was not always covered by insurance. Its covered by my insurance, well at least for now. Dr. Kiesler put the cast on himself which I really appreciated. The parking can be confusing here. Park in lot 1 and then go in the outpatient building and up to the 5th floor. Don't forget that jacket!

Excellent service nice clinic. A very modern well lit building. They have message therapy too…read more Rheumatology, bone health, mri and physical therapy, industrial rehabilitation. Orthopedics, And sports performance. We're nice front desk receptionist. We were given a same day appointment so nice from personnel. In and out how sweet. All I need to do is wait. For all of us that need support you can wait downstairs in the lobby for the protection of the patients

I'm currently waiting for my husband while he's having knee surgery. This is our first experience…read morewith the Cadence Surgery Center and it's been amazing. We had to bring our 2 small children for the first 30 min (until they could get picked up) and the staff was so kind and understanding. They went out of their way to make us feel welcomed and make sure my husband was comfortable. The pre-op rooms are nice and clean with recliner chairs (instead of hospital beds) which was a nice touch. They even give you warm blankets while you wait for the doctor. We've had such amazing customer service from the front desk staff, to the nurses to the doctors. I would highly recommended this place!

I got an referral from my doctor to go to this location and I arrived 1hour early, I had an 11:00…read moreappointment and set there 45 min after scheduled appointment before I was even seen I paid an copay and they even requested for me to pay for an old visit that had nothing to do with this visit before being seen, the staff is so out of touch with what's going on it isn't real, they called me why on the phone why I'm on there lobby filling out paperwork they requested me to fill who does that and requested a brunch of test that had nothing to do with my visit, I recommend to stay away unless you want to waist your time Redon for visit wasn't resolve, this place sucks and I'm gonna speed the word Be aware stay away I waisted my time and money what a joke these unprofessional idiots are in business

Great doctor. Always has been prompt and caring of my needs. Highly recommended. I see myself…read morebeing with him as long as I live in the area.

Both Jonathan and I have been a patient of Dr. Glas well over ten years ~ moved away but still…read morewould call Dr. Glas for anything while in town visiting with children and grandchildren! When Jonathan had heart surgery, he would stop in to see how he was doing and continued to stay in loop during his hospitalization!

Skin and nail assessment. First time visit plenty of parking, nice location, Super Clean office,…read morenice Staff. Dr. Basko suggested starting with a full body scan, to view all skin and nails concerns. Doctor Basko provided lots of additional information to me. Good communication skills & bedside manners with Dr. Basko. Thank you to the front desk for their consideration in assisting me so well, as a first time patient. Also, thank you too the professional staff. That makes the calls to set up the appts & reschedules as well.

I loved the doctors- and now looking for a new place to go…read more As the other review stated 2 of the office staff cornered me about my bill and demanded payment and a credit card number before they would allow me to leave. I've had to have alot of skin cancer removed and am seeing more.. the mohs doctor was great.. office staff no

Dr. Schwartzers happened to be the pediatrician on call in the hospital the day my first daughter…read morewas born and it was like winning the lottery for us. 9 years and another girl later she remains both of my girls doctor. She is a fantastic doctor who is extremely thorough and provides exceptional medical and homeopathic insights. I wouldn't have it any other way and hope that she can continue to treat my girls for as long as possible. Thanks you Dr. Schwarters for being great at what you do!

Dr. Carolyn Rae, Internist…read more I've been seeing this Dr. for a number of years. I have to give here exceptional credit for weathering the changes in healthcare let alone those practice changes with the recent market in the Chicagoland area. Dr. Rae is a great service driven physician that listens, assesses, treats and follows up with patients. Although an internist, she has an excellent handle on diabetes and its treatment. Over the years our family's health has thrown several curve balls that she has fielded well. Emergency calls, Late night appointments and collaborative efforts with other physicians are among her exceptional service qualities. If we have ever had any issues, it has been directly traced through the errors of transitioning support staff.

The doctor's skill and knowledge gets a 5; his wait times, negative 3. I have been going to this…read moredoc since I moved to Naperville 24 years ago. He used to be efficient, but now it's a 3-4 month wait to get an appointment (even with a skin cancer concern), and once in the office, it is ALWAYS at LEAST a 1-2 hour ordeal. Expect to be called from the front waiting room about 35-40 minutes past your apointment time; once back in the exam room, expect to wait another 30-40 minutes. This never used to happen. But the past 5 years or so, it has happened on EVERY single appointment. This doctor clearly seems to think we have nothing to do other than wait on him. I run my own consulting business, and lost time is lost money. The last time I was in was the last straw. After waiting 40 minutes out in the front waiting area, I approached the receptionist to ask how much longer the wait would be. She checked with the doc, and said, "It will be about another 20 minutes before you are called back to the exam room." Knowing that it would be at least another 20 minutes from there, I told her I could not wait because I had a client meeting scheduled in an hour. She refunded my money (yes, they make you PRE-PAY your co-pay as soon as you walk in the door). As she was refunding my money, she leaned over the desk and said in a low voice, "I am really so sorry about this. We have all talked to Dr. Grossweiner on multiple occasions about how the wait times are making patients angry and causing many to leave. But he's set in his ways and refuses to change. Even when we told him it was costing him patients, he said he ddin't care." Wow. That said it all. The receptionist did acknowledge that his partner, Dr. Blazek, runs on schedule if I wanted to see him in the future. But, because they are co-owners of the practice, any money Dr. B makes Dr. G would also get a cut, and I am not about to reward him for his arrogance--especially toward patients who have been with him for a quarter of a century!!

I've been going to Dr Grossweiner since 1999. However I haven't needed to see him since 2012…read more Thus...he now considers me a brand new patient and I have to wait 3 months for an appointment. Unbelievable. Does he think he's the only Dermatologist around? Screw that. If he's the disloyal to 20 year patients, I'll gladly go elsewhere.

Absolutely the best medical experience ever. They have all state of the art equipment and a clean…read moresterile environment. A true gem.

I came to the center around 2:30 on 1/1/26. I was in line to check in with 2 people in front of…read moreme. There was one person doing intake. I waited for about 10 minutes then a person that was discharged had a question for the intake person about where his prescription was sent, which she took the time to try and answer before checking me in (which was fine at the time). When she finished with the discharged patient, she begins my check in and asks me to verify my address. She then stepped away and when she returned told me she had just been told that they could not see anyone else that day. I did not take the time to discuss the unfairness and ridiculousness of this decision as my ride had just told me he was going to run an errand while I waited to be seen. I wanted to catch him before he left, because I didn't want to be stranded. This was easily the worst experience with a medical office reception area. It is now abundantly clear why your ratings are so low. If anyone in this office has a goal to improve that for 2026, you really need to take time to train people when and under what circumstances to stop seeing patients.