Royal Renovators were honest and highly professional from the estimate to the installation. Mike…read morewas our project manager and was very attention detailed. and we got our shingle roof replaced in one day and cleaned perfectly. One of the best experiences we've had with a contractor, Highly Recommend them.

Our condo has used Royal Renovator Roofing twice in recent years with really excellent results and…read moregive them the highest recommendation. We used them on our lower roof a few years ago and when it came time to do the upper two roofs we didn't bother to interview any others companies. Why change when you felt like you got the best last time! ; ) I'd say definitely put them on our list of companies to talk to!

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

(Roof repair/roof leak/fixing valley) I am sorry that I…read moreposted this review late. I promised Bill to post this on 12/8/2021(FYI, I am not getting any discount/money for posting a review). Bill and his crews did a great job of fixing the roof leak! It hasn't been leaking so far after the fix on 12/6/2021. Although they are not the cheapest among the vendors offering to fix the roof, they were very responsive, offered a great quality of work and a 10 years warranty! While all the other contractors I talked to needed at least 2 - 4 weeks before actually fixing it, Bill did the inspection himself and was able to schedule the work in about 3-4 days! His crews, Mario and another man who can't speak much English took just 1 day to install the new valley membrane and finish all the patching. And they cleaned up all the garbage promptly. There were only 2 things I was a little bit concerned about, which Bill promptly and patiently answered. (1) It's a bit cloudy/rainy on 12/6, so I was worried that might affect their work and was wondering if Bill wanted to reschedule. But Bill, based on his experience, assured me that they would be able to finish the work before the rain, and it shouldn't have any impact. (2) It's stated on the contract that the valley roofing material will be "new Firestone roofing with black mineral surface", but eventually what's installed is "Firestone SBS White". Bill explained that the white one would be a better fit because a silver coating is needed for the black one, and with Firestone SBS White, the silver coating is not needed. I am really glad and appreciate that Bill took the time to patiently and promptly address my concerns, and explained everything thoroughly to me! And he is very flexible with the payment methods as well! Overall, Bill and his teams did an awesome job! Thank you very much for the hard work! And I will post an update in 3 months - 1 year if anyone is interested!

They saved my roof. I was doing renovations and several service providers advise that I replace my…read moreslate roof with an asphalt roof for peace of mind. Hugh quickly advised me against that and offered a maintenance inspection to ensure my peace of mind and prevent me from replacing a Rolls-Royce with a Toyota. Since I did not have any current leaks he confirmed that there was no rush to make any decisions and he walked me through the process of ensuring I can keep the beautiful roof I currently have. They are honest, thorough, and quick to respond to all needs. They've become my primary Roofing professional and I will deal only with them moving forward! They saved me a lot of money in the process.

Willam And Hugh Roofing I recently had a yankee gutter…read moreplaced on my roof was and I had the roof sealed and coated; They did a great job from start to finish. They were timely, did not take any shortcuts and were skilled in their work. I appreciated the integrity the finish work. William and Hugh Roofing are more than fair in their pricing. I can go on and on four years ago, they did my Godmother's roof and hatch amazing work. I asked her to have them give her a dianostic on her roof ... gave them the job they did not disappoint, since then they have done two additional roofing assignments that I have recommended and were excellent completion. I can't say enough in reference to William and Hugh Roofing... great work ethic , follow through, skillset and integrity! thank you so much! Mary C Clinton Hill neighborhood Brooklyn NY

Like others, I received a time window. Spotless was showless. I called 15 minutes after the window…read moreended. I was told we "like a number of others that day did not receive service. I would have an appointment the next day, with a 2-4pm window (at the end of the day)." I wasn't interested in sitting around again with the possibility of a no-show and no notice or call. I answered, "No. Not interested in your service now or in the future." Given the big hype on their phonemail about customer service and happy customers, the cavalier attitude (after I arranged my schedule and was forced to re-schedule my yard clean-up ,etc because of the no-show, and would have to hire another contractor) surprised me. Almost as surprised as when the Spotless truck appeared in the morning many days later, and I repeated to the crew leader that I had terminated Spotless. Shortly afterward, I received an email that my appointment was canceled. The "family" crew that I hired was reasonably priced, efficient, and honest. Best wishes to others who had more positive experiences with Spotless.

Unprofessional and unreliable. While I can't comment on their work, I can comment on taking the day…read moreoff from work for an appointment window of 8am-11am for Spotless to show up to clean the gutters. After they no-show that window, they wanted to come at a time in the afternoon where I couldnt be there (doctor's appt). I was told they could come after, which, of course, they no-showed again. No apology, no text that they were coming, no phone call that they weren't. When I call to complain, the person on the phone claimed they arrived some time after 11 (which was a complete fabrication - I was home at the time and my ring camera would have caught it). So this company is unreliable, unprofessional, and apparently liars. Take a hard pass on this company.

The service was great! The people did detailed cleaning for roof and gutter. Cleaned up any mess…read morecaused from the debris. Also removed debris that went to neighbor property.

Bryan came out and did a great job of clearing out my gutters. He and his partner also did a…read moretremendous job of the cleanup afterwards. It is super important to keep your gutters clear otherwise, the water doesn't flow and can damage your roof/ceilings (speaking from experience). As promised, they texted me when they were on the way so I was ready for them. They also provided before and after pictures so I felt very confident that they did a good job without me having to go look myself (no way). They did so well my next door neighbor asked them to do his gutters too! Way to run a business - super professional and reasonably priced.

We own a newer construction condominium building in Brooklyn that is only about four years old, and…read morewe were already dealing with serious water infiltration issues coming through the exterior California-style Styrofoam stucco system. After speaking with multiple contractors who only suggested temporary patch repairs, we hired Royal Renovators Inc. to properly investigate the issue. Once Mike and his crew opened the wall system, they discovered the original stucco installation had been done incorrectly by previous contractors. There was significant hidden moisture damage and rotted substrate underneath the stucco from improper waterproofing details and defective installation methods. It was honestly shocking to see this level of failure on a Brooklyn new construction condo that is only four years old. The project had very difficult access conditions, but the crew handled everything professionally and safely. Instead of covering up the problem, they fully removed the damaged sections, repaired the rotted substrate, and rebuilt the waterproofing and stucco system correctly. Mike was responsive throughout the project and took the time to explain exactly where the failures occurred and how they were fixing them properly. Since the work was completed, we have gone through several heavy rain storms without a single leak or moisture issue. The building finally feels protected the way it should have from the start. If anyone in Brooklyn is dealing with leaking stucco, waterproofing failures, or defective new construction work, I highly recommend Renovators Inc.

## **Detailed Review of Royal Renovators (Experience from ~2023) **…read more My experience with Royal Renovators in 2023 was extremely disappointing, unprofessional, and ultimately costly. I normally don't leave reviews, but the level of incompetence and deception I encountered deserves to be shared so others can avoid the same situation. ### **1. Repeated Misdiagnoses and Unnecessary Charges** We originally contacted Royal Renovators because our roof was leaking. They came out twice and still couldn't identify the source of the problem. Each visit came with new explanations and new charges, none of which made sense in hindsight. Eventually, they claimed they had finally found the issue and charged us approximately **$4,800** for the repair. We trusted their assessment and paid, hoping the leak would finally be resolved. ### **2. Leak Still Present -- and More Confusion** The next time it rained, the leak was still there. Same spot, same issue. When we called them back, they used a drone to inspect the roof but still couldn't figure out what was wrong. Their uncertainty was alarming. We ended up using **our own drone**, and we were the ones who actually located the problem area. When we pointed it out to them, they insisted the leak was coming from the chimney area -- which was completely incorrect. At that point, it was obvious they were guessing, not diagnosing. ### **3. The Skylight Disaster** While they were assessing the roof leak, we made the mistake of agreeing to have a skylight installed at the same time. That turned out to be another huge error. The skylight they installed looks like a **DIY project**, not professional work. It has a **constant draft**, and when the weather gets cold, the draft is unbearable. It's clear they had no idea what they were doing, and the workmanship reflects that. Instead of adding value to our home, the skylight became another problem we had to live with. ### **4. Lack of Professionalism and Skill** Between the misdiagnosed leak, the sloppy skylight installation, and the inconsistent explanations, it became clear that the workers and foremen lacked the knowledge and professionalism expected from a roofing company. Their priority seemed to be collecting payments, not fixing the actual issues. ### **5. A Competent Company Fixed Everything** We finally decided to get a second opinion and found **2BQ Roofing**. The difference was immediate. They assessed the roof and instantly identified the real issue -- something Royal Renovators failed to do after multiple visits and thousands of dollars. 2BQ Roofing fixed the problem correctly, and here we are **three years later with not a single drop of water**. That alone speaks volumes. ### **6. Final Thoughts** I would never recommend Royal Renovators to anyone. Their service was unprofessional, their workers were incompetent, and their repeated misdiagnoses cost us time, stress, and money. The skylight installation was just the final confirmation that they were not capable of doing the job. If you're looking for a roofing company that actually knows what they're doing, skip Royal Renovators entirely. Our experience with them was a complete waste, and the only real solution came from hiring a different company.

I am very happy with the service provided by A Stewart. After getting a roof from another vendor -…read morewho was really a "scam" - this company is a breath of fresh air. Literally. They were honest, explained everything, and provided both before and after pics and quotes for what it would cost. No pressure to commit. I have a flat roof, and with the large trees in front, it's a constant battle to get the leaves under control - and removed. After the extreme rains, the roof has held up well - and they came by to check it AND they cleaned the leaves off for free! It has been 1 year with this roof, and so far so good. I am very glad I went with this company!

DON'T USE THEM! They do poor work, do not honor their warentee and have gone a wall. I had them…read moredo my flat roof and the landing. Both roof & landing continues to leak. Last year they had me pay an additional $1800.00 stating if I do this additional work , for sure the landing will no longer leak. Well they bamboozled me twice alone just on the landing because it still leaks Since February the roof is leaking to the degree the ceiling gave way. Without coming to evaluate they stated its the drain not the roof. They kept making excuse, finally after threats, they came and tar around the drain and fixed the landing. Well they both still continue to leak. I had a plumber/ drain man evaluate and he stated the drain is fine the roof leaked around the drain pipe , he stated one of the pipe was not sealed. The leak had destroyed the plywood around the drain & the apartment is taken in water. I three way the plumber with Alex Stewart and he informed of above. Alex told me he would reach out to his father and get back to me with a plan. I never heard back from him and now it's May. He has not answered calls, text, or emails. So much for the Five year warentee. I have had two other professional roofing company up to evaluate and they have confirmed above. In addition they commented on how they did the entire roof wrong & insist I am going to have more problems. I have reported them to the BBB & soon the NYC licensing and plan to take all kinds of legal action. I have a big headache, complaints from my tenants, leaks and property damage! ! Don't use them!

Our old family home on Prospect Avenue--right between Windsor Terrace and South Slope--is turning…read more100 soon, so yeah, the outside really needed some love. I'm an architect and my wife's an engineer, so we went deep into the search for a Brooklyn roofing contractor. Not as easy as you'd think: most companies chase bigger commercial gigs, and finding someone solid who actually cares about residential work took some digging. We ended up hiring NY Roofing. They handled everything--ripped out the rotted wood decking, added DensDeck recovery board so we're set up for a future rooftop solar setup, laid down a cold process SBS modified bitumen roof, reinforced every detail with liquid flashing, and hooked us up with a heavy-duty 6K commercial gutter system to finally fix the drainage mess. The crew finished the whole job in just two working days, right on schedule. They kept the site spotless and really watched out for our property and our neighbors--super considerate. Honestly, their professionalism, speed, and workmanship blew us away. If you need reliable roofing or waterproofing help in Brooklyn, I'd recommend NY Roofing without hesitation.

As the board of a 15-unit condominium in a 6-story building in Park Slope, Brooklyn, we had…read moreunfortunately gone through several negative experiences with management companies and contractors while trying to resolve persistent roof leaks with NYC rain and snow. After multiple failed repair attempts over the years, the board decided to take direct control of the process and conduct a thorough search for a qualified roofing contractor. After a rigorous interview process, we selected NY Roofing for a full roof replacement. From the beginning, their level of preparation and professionalism stood out. They mobilized an 18 person crew along with a knuckle boom crane to efficiently remove debris and transport materials to the roof, allowing the project to move quickly and safely. Our building has a complex roofing structure with a concrete slab deck, which required a more specialized assembly than a standard roofing system. NY Roofing installed a proper vapor barrier to address condensation issues that the original developer had failed to include, along with high R-value insulation to significantly improve the building's energy efficiency. The roof replacement was completed in 2017, and we are pleased to report that in the nine years since installation we have not experienced a single leak. As a board, we take vendor recommendations seriously because they affect every resident in the building, and NY Roofing proved to be a contractor we could confidently stand behind. For any condominium board or property owner looking for a reliable Park Slope or Brooklyn roofing contractor for a full roof replacement or waterproofing project, we would highly recommend NY Roofing.

I worked with George to repair my parent's roof in NY. We got several bids from different vendors…read moreand George gave us a good bid, has a good reputation on Yelp, and seems pleasant enough to work with. There was some slight damage done to neighbor's window screen (from debris bering tossed from my roof), but George acknowledged and took care of the issue with no fuss. The job was done super fast!! (2 days). George was patient with working with me and my parents. A+++++++++++++++++

Very good experience with George. His crew worked efficiently and got the job done exactly as was…read morepromised. Highly recommended.

Good value, timing and professionalism from Jim, the estimator and Jon, the PM…read more Total cost about $8/SF for a whole roof replacement due to interior leaks wiith GAF/Timberline shingle system which is as fair as you can get for a smaller job. Process took about 4 weeks from estimate to completion of work (2x follow up visits for patching/touch ups post 1-day roof completion) . While the roofers that came to do the work were somewhat in hurry and didn't completely protect some existing items, no harm no foul, and quick work with only minor ding-ups that were fixed within the next week. Would recommend.

Service was exceptional. The price was right. Very…read moreprofessional and willing to listen to what we wanted done.