Great costumer service. Easy online shopping and easy…read morereturns. I like this store location because is next door to a couple of clothing stores.

There's only 1 or 2 registers open at any given time and checkout takes 4 years and a day.read more

I had to put 1 star. No place for I. I am disabled but I love to shop at academy in Edinburg. I've…read morecalled 10 times this and asked for each dept. And no one answers. I All I need to know if they use a electrical chair so I can shop. It's terrible being disabled. But it's even worse whey they ignore you.

Be prepared to wait for a long time at their gun rifle department. One clerk on Saturday says the…read moreother guy called in sick. Manager showed up but just to review a rifle purchase...he just passed by in front of a large group of customers waiting to look at guns rifle without saying a word,,,I've purchased three weapons here and had to wait a good while during the purchase of all three...too bad Walmart doesn't sale pistols. Probably poor customer service here since no other competitors in town...

Service at Academy Sports + Outdoors is consistently poor. Most of the time, only two lanes are…read moreopen, with little to no customer service presence on the floor. Each lane typically has 10-15 customers waiting, sometimes more, which leads to long delays. When another register finally opens, instead of helping the customers who have been waiting the longest, staff often call over people from the back of the line who just arrived. This is extremely frustrating and unfair to those who have already waited. Additionally, the store rarely answers the phone, making it difficult to get any assistance without going in person. Overall, the experience is disappointingi wouldn't even rate it half a star. In contrast, the Academy Sports + Outdoors location provides outstanding service and operates much more efficiently.

Go to another location; Brownsville maybe ..??.... Mgr LEO Farrell chose to fax items while there…read moreis approximately 25 people in an S line waiting with 2 cashiers. One Cashier continued to call Management on the head set & stated to me- I call, they never answer. I was in like approx 30-40 min & when I asked him why he couldn't get behind a cash register and help out he told me they were looking for someone. I told him I've see 5 males walking around. He argued with me telling no other males were there (one was wearing an orange vest going in & out of the building, one OTHER MGR standing at front door Ralph Lopez. Could he not get on a Register? And another man in a blue shirt just browsing clothing so ok that's 4 not 5) I asked him if he was going to argue with me or fix the problem? He said "Fix it". INSTEAD he finished his fax, did not get on a register or get anyone else to get in a register, walk over to the other manager, talk about me, they both looked at me and I looked RIGHT BACK, hand on my hip PISSED. Everyone in one was telling me, "Good going". We were all frustrated. I have photos & you can see it on their faces. I told him I was gonna blast him on YELP & call Coorporate. He ignored me. Didn't fix the issue. No reason for such long lines not even prime Christmas shopping time. Week day, kids aren't out yet, lunch time .... I asked the cashier, "Are your Managers too good to get on the Register?

After the bad start with the Brownsviile store i decided to go the the weslaco store. Everything…read morewwnt smoothly found the itwmy i was a looking for and purchased it. Even though i was not there for a long time. I give them an excellent rating. So this is the store for me if i plan to purchase anything else. Hope that will help other customers that have had bad experience at the Brownsviile store.

The lines are unreal. I have not been to the store once in the last four months that there weren't…read more8 to 10 people in line and only one or two lines open. I just really think that is ridiculous either they can't get anyone that wants to work or the manager is 0TL.

Academy is a fantastic store for all your outdoor needs but we especially are fond of their very…read morecompetitive ammo and gear prices compared to other sporting good chains.