Went to get my "free earrings" for my daughter took my receipt and said they couldn't help me…read morebecause they have to scan an email with that coupon which I never received so I couldn't get $10 earrings even though I took my receipt of that day ! Never going back again Workers are so rude ! 0 stars !

This store is far from our home but I drove out with my kids to get a birthday gift. We arrived at…read more5:00 and the store was closed, even though hours online and on the door signs all said they should be open until 7:00, for another 2 hours. Disappointing to come all the way out for that, would not go back. There's a Target next door with similar items.

I was very disappointed in Mulloy's. I have gone there before and been happy. We went to buy an…read moreanniversary ring for me. We decided to try to go the route of purchasing a stone and having the ring designed. We made the mistake of telling them our budget. The stone choices we received were the worst and smallest stones and by the time we talked about a setting, miraculously, the price was just what we said our budge was. Then we were told, "Although it's not in your budget, we do have other stones we could offer." So we felt like terrible and left though our budget was $5,000. We will never go back again.

Beautiful store and the customer service is excellent. I was in a bit of a time crunch and needed a…read morepearl necklace repaired in time for my son's wedding. They went out of their way to get my necklace repaired swiftly so that I would have in time for the wedding. Necklace looks great, too! So grateful!

I had a really great experience, was nervous as it was a first piercing. This place does charge…read moremore than many others, mostly due to the premium jewelry. Piercing for lobes was $80, I've seen many other places more in the $30-$50 range. That said, I felt super comfortable. The inside was very clean and I was helped quickly with friendly staff. Bradlee did my ears and was excellent at placement and very little pain at all. Healing was quick and noneventful. The jewelry selection is awesome and extensive, but it is all BVLA which is best in class and priced as such. No single stud was rly less than $180, so be prepared to spend at least around $200 for any one earring. Everything felt very sterile and clean, if you're willing to pay a little premium I do think you get that experience.

We had Lily as our person for our teen. She was so friendly, professional and easy to communicate…read morewith. We love that she let our group into the private room and she gave our other child a lollipop - a cute touch and kept her busy. This was the highlight of our experience, working with her. We were a walk in so that experience was a little overwhelming at first; having 2-3 people greet us, sign waivers and verbally explain the pricing to us. There was one main person that was just running through everything so quickly that I just couldn't register everything they were saying. I think it would be nice to have a visual price list to look at for our own pace while we make a decision. It felt pressured and rushed. But once we were actually taken care of by Lily and one other person, it didn't feel as overwhelming. Overall aside from the first part of the experience, it was fantastic. Our teen felt comfortable with Lily and it went so smoothly!

Peter created a fantastic diamond necklace for me! His expertise and experience as a jeweler…read morehelped my decision making process! I would 100% reccomend using him!

The other day, I walked into Gems of La Costa to have my ring repaired, and I was immediately…read moregreeted by a lovely woman named Rhonda. She welcomed me warmly and took the time to ask what I needed help with. I explained that I was missing a few diamonds and needed some additional repairs. Rhonda carefully inspected my ring and helped me understand exactly what needed to be done. She was incredibly patient with all of my questions and concerns and never made me feel rushed. She truly took her time with me, and I felt like she genuinely cared about making sure I was taken care of. I really appreciate the amazing customer service Rhonda provided and how valued she made me feel as a customer. My experience was wonderful, and I will absolutely be returning to Gems of La Costa in the future. Thank you, Rhonda, for making what could have been a stressful experience such a positive one!

My husband and I brought in a family heirloom Into familiar…read morejewelers. We wanted to have a Solitaire set into a new engagement setting. And get a wedding band to match. Annie was so wonderful in helping me find the setting of my dreams. She was so sweet, personable, and helpful throughout the whole process. I'm so grateful for the time she took with myself and my husband to work with our specific situation. Even when I changed my mind a couple of times on my choice of settings. She was always patient and helpful throughout the whole process. I would recommend Annie to anyone who was looking to find their perfect jewelry needs. 10 out of 10 experience.

I have been meaning to update my review after a truly horrendous experience. I am mixed on how I…read morefeel because it could have been only coming from the woman working the counter and not the owner or the jeweler. I had been going to Famulare for a decade, and had many pieces worked on or created here. I had dropped off two watches my husband inherited from his late brother, they were sentimental, and I had also dropped off a ring that I needed a stone reset in. I commute and would have needed to pickup in one trip on a weekend. A woman working called because the watches were done, and she wanted them picked up immediately during the week even though my ring wasn't ready. I called to tell her I commute, and can't come during their business hours. She was very agitated and said they can't hold the watches in their safe until the ring was completed and made me feel incredibly uncomfortable with not being able to pickup like they wouldn't hold my watches safely. I asked over two or three calls to pickup my order on the weekend which she pressured me to come during the week despite not even being able to get there in time. It's almost like she wanted me to take time off work which was outlandish. When I made it there a couple of days later, thank god my ring was done and I could leave and never return. Although the other staff was apologetic, I told them what damage her behavior did and that I don't think I would return knowing they don't value the customer's time or even make the customer feel like our valuables were being kept safe. Not sure if I will return, they comped my fee which I didn't ask for but I am not sure I would bring anything else in. It's a shame. Ten years and I'd referred people and one person soured my experience.

They did an amazing job. Dear friend, and I came in and got matching tattoos on the inside of our…read morefingers with kitten whiskers. They turned out great and after two years, they still look fantastic. Despite the fine lines.

Went for a piercing with Aaliyah. She was amazing. Very gentle and thoughtful, and made great…read morerecommendations. 5 stars for Aaliyah. The rest of the staff was pretty unfriendly, I must say. We popped in to see if there was availability hours before coming back, and employees were sitting on the couches, none of them acknowledged us, and we definitely would have left if it wasn't for Aaliyah. Shop seems really clean, lots of jewelry options, and it would be so awesome if everyone was friendly.

The young girl at the front spent a lot of time with me helping me find the perfect jewelry…read morereplacement until I was happy. Sandy put it in my ear for no charge. She was super kind and very accommodating when the initial backing wasn't the size I wanted.

Have had 6 piercings done at Tracy's and jewelry changed multiple times, which is why I was…read moredisappointed when I asked for threaded ball jewelry and was unaware that they used a CBR instead. The ball from this new ring fell out the next day in the shower. I came back in and was told that they do not sell the type of jewelry I originally was looking for. They offered to sell a new captive bead (at original full price) but I don't trust this to not immediately fall out again. Edit: Tracy and team seem to truly want to make the situation better and I really appreciate this. The type of jewelry I originally sought is not available but they helped point to an alternative. I wish this had been the case when I initially returned, before leaving a review-- nonetheless I am impressed by their managements commitment to making sure that their patrons come out in the end with the piercings and jewelry that they wanted

Great Customer service! I purchased a gold ring and some silver hoop earrings. Great quality of…read morejewelry. Will definitely come back again.

Cute fashion jewelry finds. The owner said they'll have the stone or gemstone rings, earrings and…read morenecklaces coming soon. Right now, they have quite a selection! There's also a sale going on. Friendly and nice staff.