I love the car I got but they will not register it. The chatbot and the 800 number haven't been…read morereal effective for getting this resolved, so time to escalate. Since you won't provide me with plates I had a front one made. The banner is coming soon to your customers' line of sight. Will it be at the dealership? Will it be parked outside the tax office? Y'all sold me a mostly electric car with great air conditioning, so I'll be sitting in it somewhere that my banner will have the desired effect on your business. Simple, simple fix for this Carvana... just register my car! Texas plates and an inspection sticker are all I'm asking for.

Started out good, went south quickly! Car is misrepresented…read morewith several mechanical and cosmetic issues within the 1st couple days. Called to have resolved. Was sent to their own suggested repair shop and they even said I would return the vehicle. Multiple replacement parts, not painted to match, glued accessories to conceal issues. Finally returning on the 7-day, no questions asked, will not refund the delivery fee and now being told we are to pay for the excess mileage. Literally went on a vacation the day it was dropped off, can't help that issues arose while on the trip.. Poor relations completely, poor vehicle all together, covered up issues and passed off with a 150-point inspection.. Very obvious issues as soon as the problems arose..

My car stopped in the middle of the Walmart parking lot at night, and I needed my car towed. Since…read moreI got good service, I called the next day to take the car to the dealership and got good service again. Adrian is friendly and professional, so I would get service from here again if I need it in the future.

We had Liomee work on our car when we bought it used and again this week as it needed some upkeep…read morerepair. He gave us a good price and got it done in a timely manner. I highly recommend this company if you need quality work done on your vehicle. Floyd Prater and Beth Martin

Speedy service and great, professional quality! 100% recommend to anyone needing work done on their…read morevehicle!

Don't waste your time with anybody but Zachary. Honest, reliable, fast. He's truly the guy you go toread more

Would no recommend this place at all to anybody. Stay far away from here. The employees are…read moremediocre and will start putting in random information that you did not give them and will completely mess up your process. They say your approved but does not tell you its a contingency of approval so your not even promised the car. and after so many back and fourths had put down so much money for them to go back a week later and ask for return of vehicle. Better off going to a mom and pop because these employees only care about commission and not the customers. So now out of a car and had my credit hard checked by them a million times just a big o'l waste of time.

Adrian from Alpha Roadside Service was fast professional,…read moreand extremely nice and courteous. Hopefully you'll never need roadside service but if you do do not hesitate to call Alpha roadside service they were amazing. They were there faster than the time they quoted me. The price was reasonable. Great service very nice.

My truck was completely dead following the ice storm. Terrell came within the time estimate I was…read morefirst given and got my truck started immediately. He gave me a very reasonable estimate for a new battery just in case (not necessary just yet). He was quick and professional and I will definitely give him a call when I need that new battery. Great experience!

We live just up the street from here and drive by everyday in awe of how often they turn their…read moreinventory. I especially was eyeing a few Jeep Wranglers they had on the lot, but sadly had to give that up. I went in on a Saturday afternoon around 3:15pm - walked out by 4pm with a newish car for my niece. Oscar Ortiz took great care and was very nice and friendly throughout the process. I must say, it was the fastest I've ever bought a car in my life and the day I made my purchase was 10 days before my 54th birthday. I will definitely be visiting their lot and website when I am in the market again for another car. I highly recommend you try them out.

First of all, if you gave a one star review because your car broke down, that's on you for being…read moreuneducated. They arent a place with a service department. When you buy a used car you are taking a chance. You need to thoroughly inspect the vehicle all the way around, look under the hood for certain things, look at the tires, look at the carfax. Test drive it and check everything possible about the vehicle. Do research BEFORE you go about that make and model and what the tendencies are for things breaking. If you are educated about what to look for when buying a used car that's half the battle. Carlos, my salesman, was transparent and upfront about everything I asked and I had a good experience.

I bought a car here a couple months ago for around 8k, plus the salesman, a gray haired man in…read moreshorts advised me that due to the mileage on the 2008 Toyota, to also buy this extended warranty he highly "recommended", which would give me another 50,000 mile coverage for the whole drive train. When I say recommended, I mean pushed on us. My son had the car for about 50 days when he was driving home on the freeway at night. The car completely lost power. As in, it just quit. On the freeway. In the fast lane. He had to fight it to get it out of the lane of traffic into the emergency lane and not wreck. We had it towed to our family mechanic (Caliber Auto Care) who had never dealt with the warranty company before. This is how it started, our mechanic put a camera into the engine and discovered a HOLE in the engine, which was absolutely dry of any oil. As in dry for so long there is no way it wasn't like that when we bought it, and this is what our mechanic said. No way it was my son's fault. This 2008 Toyota had had an ENGINE recall that was never fixed. Hertel sold us a car with an ENGINE RECALL and didn't say a word about it so that WE could address it. That year's model Toyota had a manufacturer defect that caused the rubber seals to allow all the oil to leak out and cause... A rod to break off and puncture the engine. It threw a rod. Now this warranty company immediately requested we pay for the mechanic to drop the oil pan ($600). So we did. They finally sent an adjuster, who asked us to authorize and pay for the bottom oil pan to be dropped. Our mechanic explained that we didn't need to do that for him to see the hole, with the camera. The mechanic said he would never need to drop the bottom oil pan and that it was apparently the warrant company's way of chipping away at the cost and push it off onto us. Now we called Hertel and told them what had happened. They sold us a complete LEMON, and on top of that talked us into buying an extended warranty from a company with shady tactics. We were never told by the salesman that there was a cap on repair costs, only that they would cover the whole drive train for another 50k miles. Now, Hertel has just left us hanging with what amounted to an $11k (warranty and TTL) paper weight. That could have gotten my son in a bad car wreck. Do not trust this dealership. Most certainly do not buy the extended warranty plan they are PUSHING on you. They prey on working people here.

Every car has been perfect Service great would recommend to…read moreall Craig is most accommodating

NOT your typical used car store! Can you say warranty? I had…read moreshopped around all over my area for a used car I could afford, but also one that could get me to work through DFW traffic. (I have a 45 minute commute...on a good day). Every dealer in town wanted to sell me cars that probably wouldn't make it to the next traffic light. Resigned to try one more and then become a monk somewhere, I saw Brad over at DFW. With much apprehension he showed me the one car he could put me in (my $950 doesn't go far) He showed me a 2005 Jeep Liberty 4X4 with 144K on it. It was perfect on the inside and ran very well but I was still suspicious. (Too good to be true?). I had a $300 a month budget and DFW came in $20 under. HERE'S THE KICKER...six weeks after I bought the car it began overheating. I replaced the thermostat myself and though it was fixed (NO). On the way to work the car boiled over right in front of DFW. I whipped in and handed them keys, ready to lambast the lot of them. They chuckled and said "You have a 90 day warranty, why'd you try to fix it yourself?" The car was towed to a shop, fixed and I was on my way and it cost me $0. DFW knows that the only way to stand out among the slew of used car cretins is to be different. They want your business, they understand if you're late and don't freak, THEY GET IT! You would be stupid to buy a used car anywhere else.

I didn't end up purchasing anything but Dave was very helpful and made my visit worth my time. I…read moreenjoyed working with him and would recommend his dealership.

I purchased a used golf cart from them on November of 2013 for my kids. It had been too cold to…read moreride for few months and by the time we got to ride it full time, the warranty that came with it expired. It was having some ignition coil problems and I went there to inquire about a possible fix. Without hesitation, they had it picked up from my house, fixed it within few days, and returned it to me in perfect condition! Their customer service is top notch and I want everyone to go up there and give them your business. If you are needing a golf cart, you can't beat their price and service.

Euro-American Motor Cars in Fort Worth Texas is the ultimate "myth buster" about car lots! Jim and…read morehis staff are the best I've ever encountered when it comes to courtesy and honesty. This is the car business that I always bring up whenever a conversation involves great "pre-enjoyed" cars! There's another car in my future and I know where I'll look! Ken N.Richland Hills,Tx.

From the owner: Euro-American Motorcars and Sycamore Creek Motor Co. are used auto dealers serving Fort Worth…read moreincluding the areas of Benbrook, White Settlement, Lake Worth, Keller, Southlake. Our customer come from far and wide for a auto financing including Grapevine, Colleyville, Hurst, Euless, Bedford, North Richland Hills, Richland Hills, Forest Hill, Saginaw, Haltom City, Crowley and Arlington in Tarrant County. We also serve places in Dallas County such as Grand Prairie and Cedar Hill. We welcome customers from Burleson and Joshua in Johnson County and have many customers from Parker County cities that include Azle, Springtown, Weatherford and Aledo. We carry a great selection of pre-owned SUVs, pre-owned sedans, used vans as well as pre-owned trucks and crossover vehicles. You will find the financing at these two used car dealers very easy. Your job is your credit so whether you have credit issues which may include previous Bankruptcy, Bad Credit, Slow Credit or No Credit due to past job