Competitive pricing excellent claims department very helpful and assisting with every aspect of…read moreinsurance both property and casualty/live & health

These reviews are all several years old. In actuality, if you go to Google reviews you will see…read morethat the current reviews are very negative. I'm not sure what happened over there, but forget about EVER getting a call, email or text returned. There are many reviews from other clients who also were angry about not being able to get any customer service. I was so frustrated that I ended up calling Allstate HQ and asked if this agency was still in business. They told me they were but transferred my policies to another Allstate agency due to my frustration. I'm a client and just needed some help reviewing and modifying my policy. They were efficient at one point in time but forget about that now. I tried for weeks to get through to somebody and never did. I would not recommend this agency. I now have an agent who actually answers the phone and returns emails.

We had the misfortune of getting Brett Clayton as our local agent. I don't honestly know why our…read moreprevious rep Ivan Booker disappeared; but our customer service went down hill as soon as Brett took over. Several months ago I called and left messages with him and his assistant for quotes on new cars only to end up calling the national 800 number for assistance. Turns out, Progressive wanted our business and we now have four cars on full coverage for what Allstate was charging us for two. I called Brett's office to cancel and guess what; left more messages. Again, I had to call the 800 to cancel. But, that's not the end of my term at Allstate. National customer service can ALMOST cancel your policy. Some sort of correspondence is then sent to Brett so he can call and try to save the customer. Yep, not one call which was fine. However, now we're getting calls from Allstate saying we're past due on our billing. An hour today on the phone to make sure ONE of Allstate's oh I don't know 3000 employees could finally get this sorted out. That cancel call was on August 1st; and they are still trying to take money for a policy that we canceled UPDATE: As of October 3rd, we're getting internal collection notices from Allstate stating that we're still insuring you even though you haven't paid your bill. The final notices are comical; until it hits my credit report and that's when I will seek litigation against Allstate and Brett Clayton UPDATE: Wifey called Brett to cancel today on 10-6 again, resolution center called me at 4:30PM to ask us to explain our issues. TOTAL blame is on Brett Clayton who didn't do his job. When is a cancel not a cancel? We were even CHARGED AFTER THE CANCELLATION FOR OUR MONTHLY PAYMENT! Those hands Allstate swears your in good hands with will literally SLAP YOU IN THE FACE AND YOUR WALLET!

Chris and Kim saved me over 1000.00 on a policy that other insurance agencies said they couldn't…read morebeat. There is a difference in insurance agencies. Highly recommended!

A few months ago I lost my wedding ring....I honestly never thought that it could happen to me. I…read morespent about a month hoping that it would turn up but finally had to come to the conclusion that I would never see it again. I called my insurance agent Kimberly Hughes, faintly remembering her recommendation to get it insured (which I did) but seriously doubting that it could be that easy. I can honestly say that it was the best experience with an insurance claim that I have ever had. After speaking with her I almost instantly received a call to start the process to replace my precious ring. Not only did they replace my ring but they contacted the jeweler who designed it and had the exact ring made for me. I am thrilled beyond words!! Thank you Kimberly and Farmers Insurance for taking great care of me!

I tried contacting Brett and his office for months and never received a reply. I recently found out…read morethat Brett was no longer with Allstate and only found out when I insuring a new home. Chris Lewis reached out to inform me about Brett and assisted me with the insurance process. Really glad Chris reached out as I was going to leave Allstate altogether because of the bad experience. Chris offers great customer service and is prompt.

I have had Allstate with this office for over 20 years and initiated original policy with previous…read moreagent over this office. Unfortunately rates have crept up and tied Brett's hands yet have always appreciated their assistance. However when trying to cancel today, the female associate from the office told me that I needed a notice of cancellation from my new agent she I previously spoke with their 800 number that stated just needed to call local office and cancel or if issues to call the 800 number back to cancel. I inquired about this with my new agent who stated "That is a ridiculous request. They may ask for you to sign their own cancelation request, but we never complete a request as an agent for a customer." So posting so others are aware they can cancel without this as typically have had great service with Brett yet know the office has grown and others like this lady are assisting and may not have same standards of service.

I found out about Mr. Ziari while talking to a friend about financial planning. He recommended him…read morehighly and I'd thought I would give him a try. Meetings with him are always educational. I feel more confident that when it's time for me to retire I am on the road to success.

From the owner: Financial Planning & Life Insurance - Retirement Planning, College Funding, IRA rollovers, Long…read moreTerm Care, Disability Insurance

This review is long overdue but I just had to make sure this was said...Rose Angela Rodriguez was a…read moreHUGE help when it came to shopping for a home + car bundle insurance. She was extremely knowledgeable, it was apparent she has been doing this for years. I never met an agent that took the time to call me and truly explain everything in such detail to me. I appreciated her kindness and how genuine she was the most. It was obvious she wasn't just trying to sell me and close a deal, but that she was truly trying to find the best options for me and my home and car. If you are shopping around, ask for Angela!

We received a quote from Angela Rodriguez for home insurance and appreciate the patience she had to…read moreanswer all our questions. She was knowledgeable when comparing current to new coverage. There were coverages our household was paying and didn't know until we spoke to her. Thank you for saving us money.

I absolutely endorse this financial management team. They are knowledgeable, complete in areas of…read morewealth building, retirement, tax planning and explain everything in whatever level of detail you desire. They host continuing education for their clients and I have recommend them to several friends with good results

I feel very fortunate to have found Capstar Financial. The team is knowledgable, professional and…read morepersonable. They work for you as professionals and yet make you feel like family. They have worked diligently to put together a comprehensive plan that I feel good about and will follow the rest of my life. There has never been any pressure, as they make sure that you are onboard with what they are doing. There is a joy in that radiates in the office when you are there. I give them my highest recommendation.

David was professional and accommodating. We were in a rush due to unforeseen circumstances and…read moreDavid took care of our living trust quickly and came to us to complete our docs. Truly a nice guy that enjoys helping people. His pricing was fair.

I was really happy with the knowledge, personal attention, and the level of service that I got when…read moreI contacted 360 Net Worth and worked with David. I am a member a small Firefighters Association and needed somebody who could take time to help with our unique financial situation. David was passionate about helping first responders and willing to invest the time needed for the job. He got back to us quickly with easy to understand results that we could move forward with.