The pharmacists and two senior ladies are courteous, friendly and helpful. However, all of the rest are vacant, impatient and clearly untrained in the service industry.
I have never had such poor service in a shop before. Twice I have asked where to find a certain product, a swimming cap and paper for our printer. Both times I was looked at and spoken to like I had asked a ridiculous question. The younger girl, disinterested, asked the older woman if they sold swimming caps to which she replied, "No we don't sell that here." Luckily, another older lady came along and took me right to them - a whole section of swimming gear!!
Today, I phoned about the printer paper. "Printer paper??" she says. "Yes," I say. I could hear her laughing!! Sure enough they have it stock. read more