This place goes over and above to make you happy with their work and stand behind their work 100%…read morewithout fail. The owner is incredibly nice and totally real. He doesn't bull#*%t you and tells it like it is. No matter even if it's cheaper to go somewhere else or work he just can't do. Love the straight up approach. So refreshing when it comes to car repair places. Kudos to Ogden car care and Transmission!

Helped out in a pinch and went above and beyond to make sure everything got fixed (and then some!)…read moreat a reasonable rate. I don't know anything about cars so really felt comfortable and confident in getting quality service and nothing unneeded.

Fast friendly service. Great pricing. Got my car to pass the emissions test. They even took it to…read morethe test station.

Fair and honest! Fast, quality work. Straightforward and friendly staff stand by their word. From…read moreoil changes and brakes to major repairs. This is your place!

Called to discuss some options on an exhaust system. Did not get a single answer. Was told to call…read moreback when the manager was there and then he never even took the call. You can barely hear the receptionist in her. Only advice was to bring it over so they can look at it. There's nothing to look at. It's a cat back exhaust system on a standard truck. How much to complete the job?? no thanks I'll take my business elsewhere!

I'd honestly give zero stars if at all possible. This place…read morehas really gone down hill over the years with no regard for proper customer service. 12/8/25 I dropped off my bmw to have the catalytic converters and o2 sensors replaced, I trailered my own vehicle there instead of paying for a tow because the old converters were completely clogged and not work risking the engine damage. Upon arrival I had zero problems starting the car and unloading it off the trailer and driving it to the back lot and let it idle for 5 minutes while I put all my straps away and went inside to give my info. 12/12/25 I go to pick up the vehicle with full intention of driving it home, I pay $700 cash (I supplied my parts) go out to the car and it's got no power (it's winter maybe batteries dead no big deal) they help me jump the battery's car starts and has a plethora of service lights( abs, service 4x4, parking break malfunction) accompanied by a rough idle. Already knowing I just got ripped off I asked one of the guys outside what all they touched and got " not my problem" in return followed with "we didn't do it" when I referred to the service lights. I went to leave and the vehicle stalled in their parking lot resulting in needing jumped again. I'm now stuck with a tow bill, the $700 I was charged for them to screw up car and a bill with a mechanic fixing their errors. Then I had to ask for a receipt as if it's not common business practice to give a customer a receipt when a bills paid. I brought you a car I was able to unload off a trailer and leave with a car on a flatbed tow truck because it can't even be driven up on a trailer. This is a joke of "service" you guys took $700 from me and left me with an inoperable vehicle. I will be perusing legal action if this issue is not addressed in a timely manor.

I brought a new- used vehicle to Queen Tires for inspection and was given an overt priced summary…read moreof repairs needed and they ignored an ABS light with no explanation of what repair needed. The estimation for all repairs $4 to 6K and that was w/o using a computerized scanner to check every function I took to another repair shop and was quoted half that amount AFTER a computer scan to pin point issues. I had left a few VM messages for 'AL' shop Manager and didn't receive any courtesy call back. fyi

Excellent work and they helped me out they are very polite!!! Really recommend queens auto service.read more

We've been customers since 2007. Ken and his team have kept our cars on the road for 220,000+…read moremiles. This in its self speaks volume. An honest and knowledgeable mechanic who is not trying to rip you off and take care of what needs to be done. The dealership said it was a $3000 fix, Ken said it was a $30 heat sensor. Haven't left him sense. You won't be disappointed. If he is booked, it is worth the wait.

We were really pleased at how quickly they accessed the issue and completed the repair. Coat was…read morein line with expectations. The owner was very honest and upfront and kept us informed while the car was in the shop and we took care of business locally Highly recommend these folks if you are in the area of woods dale IL

The saga continues. Went today to pick it up after I was assured that all the work was done. As…read moresoon as I walked out, I saw the hood hadn't been fixed. Been told that people are quitting, people want to quit, as excuses why my car is not ready. Now I have to take it to another location.

I have to say this is the first review I have ever written…read more Kyle GM and team went above and beyond to fix any bad experience I had . Communication is top notch ! I will not hesitate to bring any of my cars to them for repairs.And also recommend them to any and all who ask .

Mel's is one of the most dedicated, automotive repair shops I have been too. What is lacking in…read morespeed is more than made up with careful, professional service at a fair cost.

Push it pull it tow it to Mel's! Good ole Mel can fix it all best mechanic in the arearead more

Everything about our experience with this place was absolutely amazing...Fair price, integrity,…read morehonesty, family owned business that truly cares about making sure that we were happy with their work...and we were!

From the incredible redo of the front end of my car to the detailed beautiful car I got back, these…read moreguys got it covered! They Worked with my Ins making the whole process quick and as painless as possible.. Their attention to detail and customer satisfaction makes them 5 star worthy!