As of September 2025, their website has posted hours and specifically says "No appointments necessary", but when you arrive at the location, there is a sign in the window that says "By appointment only". I really want to patronize local businesses where I can, but when they waste my time, gas money, and effort, I have to look elsewhere. Also, I had to drive all the way home to drop of my items, as it was a hot day and they couldn't sit in the car, which screwed up other plans I had. read more

I do not know how things have been in the past, but now as of June, 2025, it seems this place is a joke. I have not used their services, but I have phoned and left emails 3 times each to make an appointment, and I never get a reply. In lieu of the other negative reviews I suppose I am grateful that they never got back to me and that I did not trust my cherished slide photos to their irresponsible business practices. read more

My cousin and I left in old VHS tapes and film reels to Katie to have digitized and she was extremely helpful and so nice to deal with. She was very professional, responded to us in a timely manner and went above and beyond to help us figure out what was worth digitizing. We look forward to seeing the content on the old reels in a couple of weeks...highly recommend this business! read more

Update 3/17/2020. Katie did finally send me my order a few weeks ago and the footage looks as good as it probably would from any similar business given the age of the film. She was very kind in getting things wrapped up and apologetic about all of the challenges and frustration. I've decided to give them a few more stars in the hopes that their business is learning and will continue to improve. Update 02/16/20: They continue to lie and promise that they will be shipping my order. It has been over a year. Do not bother with this company. Original post: I'm not sure what has happened to this company since the good reviews were posted. I brought in a large order due to the great reviews though they have been terrible in communicating with me, requiring me to contact them many times to find out the status of my order, often hearing it is almost done, if I heard anything back from them at all. I finally heard that it was done and made my final payment being told they would ship everything out to me. It has now been a few weeks and I haven't received anything and haven't received a response from my most recent call. If they don't make everything right shortly I will have to take drastic action to get my money and all my film back. I am scared that if I actually receive what I paid for that the quality won't be as advertised either. read more

As a photographer I really like what they are doing here, or so I thought. I don't have a high quality scanner and I wanted to get some scans with them, 17 as a matter of fact. I called and talked to the lady and she said that it is .31 a scan and it even says that on the website. That comes to around 5 dollars, so that is what I figured it would cost. I come into the store and give her the photos and she says, oh, there is a 10 dollar minimun, so it will be 10 dollars, which is twice as much as was advertised. That is a very deceptive and under handed way of doing business. At no time was I aware that there was a 10 dollar minimum and she should have been honest from the start. It doesn't make much sense as a business practice either. When you go to a printery they charge you a price for how many print jobs you want and they don't turn you away because your job is too small. Also, how is 17 scans too small of a job? read more

I had my dance recital vhs converted to a cd. They did a great job, and pieced it together well. They also placed the picture that was on my vhs directly on the cd. I thought that was a nice touch. My only grip is that they took longer than they said, and they are expensive. read more

We were told our DVD transfer would take "about a week." After a month (and multiple emails, calls, and lies from Rewind Memories) it was still not done. We emailed about 2 weeks in, and got no response. My wife then stopped in, and was told "It will be just a few more days." She called a week later and requested a refund, and was told "We're just finishing it, it's actually ready for pick-up today." We went in several days after that to pick it up, and were told "It's still not quite ready" at which point we gave up and requested our DVDs back. We understand there can be difficulties in getting the project done, but were quite bothered by the evasiveness and lies instead of just being up-front about the status of the job. read more

This place can rememorize your memories. How amazing. I'll definitely be back soon with a friend!!! We live in a world where miracles are possible. Stay tuned. read more

I can not recommend this company and its employees highly enough. We took original 8mm reels in that had sat in a hot/freezing attic for 40+ years and received my dad's movies (taken in the 50s and 60s) back clean and crisp and better than maybe they ever looked. The staff was so nice and helpful, and even mailed the dvds and originals back to us after we were having trouble getting back in for pick up. The digital files worked perfectly on my computer, so I was able to add titles and make copies for my family and cousins. Don't bother looking anywhere else- your treasured memories are safe at Rewind Memories and will look fabulous when they are done with them! read more

It was my moms 90th birthday and we wanted to get our 8 mm home movies into digital format so we could see them. Katie was amazing to work with and wonderfully helpful. She did a great job and it was a pleasure working with her. I look forward to working with her again! Great quality and great service. read more

They did an excellent job converting old family movies to DVDs. I highly recommend this company and this Squirrel Hill location.

great very friendly service very professional at converting older format video tapes into dvd and digital formats

I have used Rewind Memories a few times and both times my projects were done quickly and exactly as I wanted them done. I have no worries sending my old videos to them they have always done a great job making them digital. read more

I had a few 8mm tapes converted to dvd and they were not "synced" properly. The sound and video doesn't match up. When I emailed them to complain no one contacted me back. read more